Basically, I got my iPhone 6 on Tuesday My phone carrier is AT&T. Today, on Thursday, two days later, I dropped it and now the screen is cracked. I called Apple and asked them what could I do to fix it. They said that I could bring it in to the Apple Store and get it replaced with a brand new one fo

Screen is blank but phone is on

I purchased a Samsung Galaxy J7 Pro off of Amazon. This model of the phone is more common in Asia, and the wrapping was in Japanese when I first received it. It's a nice phone, and it was working well until one day I noticed a growing purple splotch on the screen. The discoloration has begun to spre

Cable modem:  ARRIS CM820A/NARouter:  Linksys Ethernet/DSL Router with 4 port switch model BEFSR41Phone Adapter for VOIP: Cisco 2 port phone adapter SPA112 Phone: CL4940 ATT About a week ago I cleaned my ATT CLF940 phone with a slightly wet rag.  It stopped working for a bit, I turned it upside down

I have the so called "Black Screen of Death." My phone is receiving notifications and I can answer calls but that's it. Nothing else. I've googled it and watched videos to find a way to fix it but I have absolutely nothing. I was using it this morning, then around noon, I tried to turn it on and all

After receiving a DVR upgrade to the IPH8010, I have been experiencing a randomly occuring issue with the loss of video.  The video appears to flash  Black -- Picture -- Black within a second.  It always flashes the black screen twice and as far as I can tell, happens on any channel.  The only diffe

I had a problem with my Galaxy S7 Active.   Galaxy S7 phone was stuck on the AT&T logo when we woke up in the morning.  We tried the following:Tried to restart - would not restart, stayed frozenTried to hold the power + home + volume up  button - would not restart stayed frozen stayed frozenTried to