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Why does the 877.285.***. act and sound like a phishing scam ?

Does anyone else think that the 877.285.***. message saying that your account has a temporary protection lock looks like a phishing attempt ? And then that the 877.285.***. number, when called, sounds even more like a phishing boiler-room ?   I got the following message when I t

Questions

 • Online Account Access

1.7K

4

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Do not go with ATT Internet

ATT Internet really not good to use, less speed. And more expensive.   I had finished legally 12 months contract. I had called customer service and gave notice not to extend the contract. I had submitted all the equipments as per the instructions provided by ATT. Now I see that ATT generated bill in

Questions

 • AT&T Internet Account

87

1

0

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Buying phone from ebay. Clean IMEI as of rigth now, how can i prevent the seller to report it afterwards

I want to avoid problems in the future.How can I make sure the seller doesn't report the phone as lost or stolen later on?The phone still has warranty and is in his ATT account

Questions

 • Samsung

290

12

0

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Reward Cards - Consumer Compliant

I have received 3 $100 reward cards, we activated them and they are showing a $0 balance. I thought it must be a mistake so I verified all 3 card have a zero balance. We have done nothing but activate them. Also, tried to call customer service but they are closed over the weekends, so instead of bei

Questions

 • Wireless Account

93

6

0

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What forms of Identification does ATT mobile stores accept?

I lost my actual drivers license but have a paper ID. Can I walk into an ATT mobile store with out a photo ID and purchase using my account? What other types of ID does ATT mobile stores accept?

Questions

 • Wireless Account

29

1

0

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Hacking an old inactive att email. And it is connected to my current cell phone

What can I do about this? I tried att.com/myatt and the page wouldn't load

Questions

 • AT&T Mail Login & Security

32

1

0

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Fraudulent AT&T Emails - How To Recognize and Report Them

Nowadays, we have to be careful how we share how information. Everyday scammers are attempting to get that information. They can call, they can send letters, and they can even send emails. Did you get an email and not sure of the legitimacy of it? Does it sound too good to be true? Learn what to loo

Questions

 • AT&T Internet Security

17.8K

1

0

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Odd UNSCHEDULED visit on a Saturday from AT & T Rep.

This past Saturday the 10th of October, we were paid a visit at our Townhome in San Diego at about 1:00 P.M. This visit was unannounced and unscheduled. The young man was simply wearing an AT & T Light Blue Shirt, and had a clipboard where he was making notes.  He was NOT wearing an identi

Questions

 • AT&T Internet Features

52

1

0

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Stolen rewards card

Has anyone else had their $150 rewards stolen and used the very next day after it was issued?  Mine was issued on 10/26/21 and the very next day it was spent/stolen/used at Eden's Market in New Mexico and I am being told there is no way for them to replace the stolen card/money and that they can't e

Questions

 • AT&T Fiber Account

778

38

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expired Northlane debit card

I closed an ATT landline account a while ago, and some time later ATT sent me the refund on my unused negative balance in the form of a Northlane.com debit card. But I didn't really pay much attention to it. But when I went to activate it, it didn't work, and then I noticed it expired, valid through

Questions

 • AT&T Phone Account

2.4K

6

0

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Will a Cusomer Support Representative Ever ask for your Credit Card and other Info over Chat?

I am an AT&T internet customer, and I pulled up the website and started a chat to ask about a charge on my account. They answered my questions very thoroughly, and then offered to save me money by signing me up for a 'Free' trial of Direct-TV, for which I would pay $30 a month for three months, and

Questions

 • AT&T Internet Account

2.7K

7

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0

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HARASSMENT VIA TEXT MESSAGES

I am assaulted EVERY DAY by multiple phony text messages coming from nearby area code 469. HOW DO I STOP THEM?? I block the numbers as they come in, but there's always another number.

Questions

 • Data & Messaging Features, Internet Tethering

869

20

0

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Text Message from AT&T to Replace SIM

Would you trust a message that says "Hi, It's AT&T. This is a courtesy notice to replace your SIM card before our 3G Voice Network shuts down in February 2022" and it provides a link asking for personal information to get a SIM. It says "Your AT&T Prepaid phone will STOP WORKING". (I did NOT

Questions

 • Account & Usage

1.5K

8

0

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Password changed text

Hello,Recently I recieved text (June 2nd, 3:38 AM) saying that I have changed my pin number. But I have not done this. I tried to call the Service Center but it took me so much time to connect. Hence I post at here.I am worried someone hacked into my account. Could you help with this issue?Sincerely

Questions

 • Online Account Access

984

3

0

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ACC suspended and need to pay - not even an AT&T customer.

I live in a completely different country - not even an American citizen. No idea what AT&T even was until I kept getting billing info from them. Am unable to fill out the fraud form as I need a security number - whatever that is??? This is the email I get sent. It doesn't have my name attache

Questions

 • Wireless Billing

78

7

0

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HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

 • HBO Max Login & Installation

46.2K

232

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Text Scam, How Do They Know?

A few weeks ago, I paid my wireless bill online. Immediately after I paid it, I get a text message that says "Latest bill processed, thank you for your support" and it was followed by a link. Thinking it was from AT&T, I click the link, fill out the survey, and pay the shipping for a free watch.

Questions

 • Wireless Account

21K

13

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Reset to factory settings BGW210-700

I was subject to a phishing attack and let a scammer into my computer. I don't know if my router has malware but I want to reset as a precaution.

Questions

 • AT&T Internet Security

353

1

0

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I've been charged a deductable for a repair that the repair person refused to carry out.

My phone is broken. I need to retain physical posession of the phone as it has irreplacable data on it. I visited what I thought was an AT&T store, where they filed my insurance claim, and scheduled a mobile repair person to fix it the next morning. When the repair person showed up, they f

Questions

 • Account Features

103

6

0

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Charge pending expired

Got an email today about a charge that was pending had expired on my bank account from AT&T K006 9968 ESTOR for about $44. I recently preordered the Apple Watch series 5 Nike so I thought maybe something went wrong with the order but I talked to a rep and they said the order has been paid and is sti

Questions

 • Wireless Billing

413

3

0

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