Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (54)

Relevance
PROBLEMS WITH UVERSE IPAD APP

I keep getting error code 4001-102 when trying to set recordings remotely.  I have uninstalled and reinstalled app, rebooted ipad, etc.  I called the help desk and the guy told me basically he had no answer and the app was created by a third party and there was really no support available.  If there

Questions

 • Watching U-verse TV

1.6K

1

0

0

Galaxy S7 Edge WiFi turns on and off repeatedly.

Hi there! My Galaxy S7 Edge has problems with constantly keeping turned on wifi. It was ON and OFF earlier. Right now I can`t even connect to WiFi. I assumed new software update could be the issue, but It didn`t even upgrade. In order to upgrade I have to connect to WiFi which is not possible right

Questions

 • Android

741

1

0

0

Intermittent Wifi - Uverse Internet

I moved locally a few months ago, and transfered my Uverse internet service with me. Since then I have been having intermittency issues. I live in a one bedroom apartment, so anything I connect to, my wii or laptop, is in the same room as the router.  At first I thought the connection issue was prim

Questions

 • AT&T Internet Equipment

1.4K

2

0

0

Sound issues with Uverse TV

I have 2 tv's that have issues with sound. Both are using vip 2500 wireless STB's both connected with hdmi. Neither TV has any problems with anything other than Uverse. Tv #1 is a 2018 Vizio E55-f1.  The problem with this tv is often recordings will lose sound.  Sometimes it's when you first go to s

Questions

 • Watching U-verse TV

600

9

0

0

My mother-in-law died on May 19. I have been trying to close her Direct TV account.

I have been trying to close my mother-in-law's Direct TV account but have only gotten run-arounds by both Direct TV and ATT... my mother-in-law passed away in May, three months ago. Her Direct TV account was opened in 2015 and is being debited monthly from her Social Security banking account that ha

Questions

 • 2017

21

0

0

0

New iPad, who dis?

I replaced an iPad with an e-chip. I now have a regular chip and am trying to transfer one of my two at&t data-only prepaid accounts to the new iPad (the one used to register for this forum). I got a notice that I hadn’t signed on for awhile and needed to put in my password. The password in my saved

Questions

 • Account & Usage

609

6

0

0

DSL Connection Problems

I've contacted AT&T representatives through support chat multiple times for this issue. About 5 to 6 years ago we were able to upgrade from Dial-Up to AT&T DSL, we were only offered the slowest connect, but anything was better then Dial-Up. The internet worked fine for about a bit, we got what we we

Questions

 • AT&T Internet Account

527

1

0

0

ZTE Compel Z830 won't let me download apps.

I got this phone recently and it only let me download one or two apps before it said "out of space." I tried deleting those apps so I could download different ones and it still said, "not enough space." I have a 32 gb card that I put in it and it still acts no different. It does read the sd card, an

Questions

 • Other Phones & Devices

1.9K

4

0

0

damange caused by AT&T install

we are in a new home development. The at&t crew that came in to install line damaged several of the yards in our neighborhood. no one is responding or helping when we try to contact customer service. most yards just have sod damage. our yard also has a slow leak in the pipes caused water to pool. we

Questions

 • AT&T Internet Installation

571

3

0

0

ATT would not cancel my old phone/internet account when I switched to U verse

Hi, all, I made the mistake of switching to ATT U verse in the end of January. Previously, I had a regular phone line and DSL internet also with ATT, same address. Since then, I was already charged once for the old account (because I used to be on automatic payments for my old account ) and, of cour

Questions

 • AT&T Internet Account

389

3

0

0

Long time U-verse customer (7+years) extremely disappointed wit U-verse service

We have had Att U-Verse for over 7 years. the first few years were great and then back in 2009, the problems started. In Sept/Oct of 2009, our phone line would die intermittently until in Dec 09, when it completely died.  ATT sent out a technician twice to correct the problem. The "problem" the firs

Questions

 • U-verse TV Account

369

1

0

0

Why is my internet going at 100 kb/s?

so my internet plan is for 3 mb/s but im only getting 1/30th of that. Whats the deal att?I'm trying to play games but I cant because when somebody else in my house just lightly browses the internet, my ping goes to 999 and I get kicked. I am really mad.

Questions

 • AT&T Internet Account

3.3K

8

0

0

ORDER STATUS. LACK OF URGENCY FOR LONG TIME CUSTOMERS.

I have ordered my new phone online and AT&T had given me ranging dates when it will be shipped out. Well, it has been passed that! October 1 - October 3.  it is now the 8th! My current phone I'm using is busted and the screen goes blank at random times. So when I get a text, I won't be able to see i

Questions

 • Phone & Device Upgrades

783

0

0

0

Problems with Uverse. Att employees do not know what they are doing!

Have just recovered from a four-day outage on Uverse. After several calls to ATT, their customer service and support people could not "confirm" that we had an outage in our area. There was an appointment scheduled for a technician to come out and look at the problem. Two hours after he was scheduled

Questions

 • U-verse TV Account

417

1

0

0

AT&T Yahoo account login problems

I have called and chatted with AT&T several times (well over 4 hours now) about this problem.  It would seem something happened earlier this week or last with the way ATT connects with the Yahoo backend system for email authentication. When I try logging in from the Yahoo!mail page I get the endless

Questions

 • AT&T Internet Security

364

0

0

0

Att has not sent confirmation email to unlock phones

Attempted to unlock min & my husband’s  iphone 6s phones last sunday (today is Thursday) never received confirmation email promised onthe site, so we couldnt confirm and they cancelled our request. Called att & spoke to some very nice representatives, one of which was a mgr. He filled it out again w

Questions

 • Apple

173

0

0

0

Why Can't Things Be Simpler?

I am in h*ll.  I am talking to my fifth "agent" at AT&T's customer service phone line.  I keep getting transferred because each agent has been unable to help me with my problem...which is ONLY a problem because the first agent in the string MADE it a problem.  I called this morning to take my intern

Questions

 • AT&T Internet Account

140

1

0

0

Samsung s9 android Pie Update Problems

i've recently updated my S9 to android pie + one UI 1.when i swipe up (new navigation bar) to recent apps, in horizontal view it always...go in to recent apps tab view -> wait awhile then switch to vertical view..which is very delaying + slowing down the movement and annoying...like when im at

Questions

 • Samsung

322

1

0

0

LTE and LTE+ doesn't work on my unlocked Samsung Galaxy S8 SM-G950U1

Bought two unlocked Samsung Galaxy S8 from Best Buy, both have model number SM-950U1, one is black, one is blue. The black one works fine, but the blue one doesn't get LTE or LTE+, it only gets HSPA or HSPA+. The phones are literally right beside each other and LTE works for one but not the other. T

Questions

 • Samsung

2.2K

4

0

0

Cannot connect to subdomain website.

I seemed to noticed that there are several instances blocked with AT&T uverse. I am attempting to creat a private server for a online game. The portforwarding took over 12 hours for some odd reason. Now I'm creating my own website through using a free subdomain and then I recieve this error page whe

Questions

 • AT&T Internet Security

492

3

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.