With the recent storms, we wanted to make sure everyone is prepared. Communication is crucial during times like these and it is important to have your devices ready. Make sure to: Charge your phone. Wrap it in a zip lock bag to help protect it from the elements. Conserve power - if your hom

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

Hello. My name is Ramin and I have a question.I have Nokia phone with Windows 8.1 and recently accidentally uninstalled some apps from the phone. I have tried to download them from Windows Store but unfortunately they are no longer available for my type of phone. Could you please let me know how can

My mom and I were both eligible for an upgrade, and recently upgraded to the iPhone 12 with the $1/month promo (with statement credits). My mom is a senior and having trouble adjusting to the full touch screen phone. She wants to switch her SIM back to her old iPhone SE for the time being, but st

I just signed up for ATT's WHPI plan, which is now just called the Wireless Home Phone Unlimited I guess with an add on data package. I had the Unlimited Plus plan but we started experiencing very slow data speeds (

I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa

I bought an AT&T GoPhone 2 years ago for a short period of use. I let the account balance expire and more than 60 days passed without adding to the balance. According to Terms my account was probably cancelled. Can I renew this account using the same device, with or without the same number?

I just bought a brand new Nokia 6102i off eBay and it is, unfortunately, SIM locked to AT&T. Is there ANY ANY way to unlock this device? It is a vintage beauty and I really could use your help. Also, I don't have any SIM with me that I received with the mobile phone.

My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know

You Are The Firewall   Do pop-ups show up on your home screen? What about spam ads? These can be a pain! Although AT&T and the device manufacturer are always doing our best to keep your devices updated with the latest security improvements, we can’t prevent it all. With that said, we want

It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing?  Website is a loop of link to link to link back to beginning.  Phone customer service is music, then transfer, then m

Am I able to transfer my AT&T phone number to a new carrier if my phone is not paid off but I intend on keeping my AT&T service and just getting a new phone number?

Hello, I recently upgraded to an iPhone 12, and on my AT&T bill, it charged me a 30$ upgrade fee. A worker who was helping me buy the phone told me that if I saw a 30$ upgrade fee on my bill, I could talk to AT&T to get it refunded and canceled.

Hello, I have a Samsung s9. I have a prepaid connection.  I cannot make or receive phone calls. Data works and text works but we can't make a single phone call. Could anyone please help?

Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool

I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?

I keep getting these Emergency Alerts popping up on my phone. I have opted out of all emergency alerts on my phone (unfortunately I can't shut off presidential alerts). I have contacted AT&T several times about this and they assure me that all Emergency Alerts have been blocked on their end. But

When I go to Japan, I insert Japan SIM. The consequence of this is I am no longer able to receive voice mail and SMS to my US number. Now, iPhone13Pro is eSIM and the SIM slot is vacant. When I go to Japan next time and get a Japan SIM, can both phone numbers be active? If not, how do I switch betwe

Are you receiving unwanted calls, spam calls? Are you concerned about numbers that look like yours? We have great tools and features that can help with these unwanted calls.   Note: If you did not initiate contact with AT&T or any other company, do not share your information. If you were

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to