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Welcome to AT&T Community - Solutions & Tips to Resolve Mobility, Internet, and Email

Learn how to resolve most issues fast and easy You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. Key New Items 3G Sunset is here: Learn why your device isn't making calls. AT&T Fi

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164.9K

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

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3.8K

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AT&T's Parental Controls For Your Kids

Parental Controls and More with AT&T Secure Family™ Having a mobile device is a great tool that allows your kids to keep in touch with you. Not only does a mobile device give your kids access to the world via the internet but it allows your kids to talk to their friends, play online games,

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82.7K

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Sponsored Data and DIRECTV NOW

We know that some of our members are wondering how DIRECTV NOW will affect their AT&T Mobile Wireless plan. We have a few the answers below for commonly asked questions.   Streaming and Your AT&T Mobile Device   If you’re a DIRECTV NOW and AT&T Wireless customer, streaming most DIRECTV NOW movies an

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1.3K

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IMO Discount inactive, work for Best Buy

I am a Best Buy mobile sales consultant and sell/activate AT&T phones almost daily. My IMO discount recently stopped and I am concerned as to why. I cannot afford the full cost without discount and really hope this will be rectified before it affects my next bill. The site tells me to reach out to m

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1.6K

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Improve Hot Spot Wi-Fi - A Solution From AT&T Community

Some AT&T Hot Spots have the option to adjust settings to improve your Wi-Fi range and band. This can help improve your MiFi experience.   Note: Some mobile Hot Spots do not have the option to adjust Wi-Fi Band or Wi-fi Range due to system limitations of the device.   Things T

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20.2K

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Blocked Call List - Solutions From AT&T

Are you receiving unwanted calls on your home phone? What about spam calls? Are you looking for a way to block these types of calls? We have some great tools and features that can help you do just that and more depending on the type of device you have. Digital Home Phone Digital Call Blocking

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12.7K

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Broken or Cracked Screen – Get It Fixed!

Broken or Cracked Screen – Get It Fixed! We have all been there, the dread after you have dropped your phone, “I hope the screen is not cracked!” If this is you and your screen was cracked, we have you covered! You may be able to get your cracked screen repaired instead of replacing your phone

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56.6K

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What is the best device to create a mobile hotspot in my car?

What is the best device to create a mobile hotspot in my car?I know I can use any MiFi device to accomplish this, but I'm more interested in a device intended only for use in a vehicle.

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125

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SIM Card Replacement

So I am visiting a different country outside North America and I took out my Att SIM and put it in a box, in order to put a prepaid international card in my phone. When I came back to my room, the lady had thrown away the box with the SIM card inside. I was wondering if to replace the SIM my phone n

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How To Check Mobile Data Usage - Info From The AT&T Community Team

If you’re here, you’re probably wondering how much data you have used. I have you covered. AT&T will help you keep track AT&T will send you a text if you have used 75% of your 22GB.   Ways you can check your data Sign into your account at att.com or Call *3282# (*DATA#)

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Mobile Tariff Tax

Hi,It would be great if ATT announce Mobile Plans cost including taxes like other carriers do. Thanks,

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197

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AT&T mobile network website DNS cache

I am an AT&T mobile customer. I have a website. I recently moved my website to a new web server, and DNS updated accordingly by the hosting company. It also has new web files and web design. The updates have propagated throughout the web, with the exception of AT&T's mobile network which displays th

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431

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Mobile security app - not receiving PIN

I enter my cell number and request a PIN to start the mobile security app - get the following screen below - no PIN ever arrives via text - deleted app and downloaded it again , same results this is on iPhone XS iOS 12.3.1 anyone háve suggestions ? Thanks   

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212

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Mobile Share Advantage

Hey all, I posted about this a while ago but was wondering about an update?  I have the 3GB Mobile Share Advantage Plan and I have hit the cap.  However, I have not been throttled.  I am NOT complaining, as full speed is great!  I was just wondering if there was a date set to when AT&T will actually

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503

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showtime anytime not working with uverse account

I am a uverse account holder with showtime included in my account. I try to log in on my mobile device app (showtime anytime) and also through the showtime anytime web browser. When selecting uverse as my provider I am then taken TO NO LOG IN PAGE! Please provide the correct log in page for uverse a

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836

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USA Visit

I will be visiting the USA in July with my family, 6 members on a road trip in the East States. Would appreciate some clarity on the following points:- Mobile Phone Usage1. Can I use iPhone's 'Personal HotSpot' feature on a prepaid mobile SIM? If yes on which tariff?2. Which tariffs are available fo

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446

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Double charging for 3 years!

I don't know what has happened to AT&T.  They went form the best of the best, to I can't get away from them fast enough.  I receive approx. 4 calls/day from an AT&T rep attempting to sell me something.  Most of the time, it is a product we already have.  Long story short, upon closer review of our a

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192

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Domain Blacklist Removal Request

Hello, I am the webmaster in charge of https://www.mafiauniverse.com/ at IP 45.33.70.141. We are running off a Linode server.I am not able to confirm that emails from our domain are being blocked. Perhaps you can check that.What I can confirm is that over the course of the past year, many AT&T mobil

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177

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Mobile Download speed slow in area

This issues had be going on for the better part of 3 months. As the title suggests, I have had VERY slow download speeds on my iPhone once I’m out of WiFi range. No it is not my phone, yes I have switched out the SIM card. I drive for Uber, and had a passenger on the phone and when we passed by area

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