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Can I pay off someone else's phone?

I recently bought an iPhone X for $750 but it seems it wasn't fully paid off. I'm not an AT&T customer but am ok with paying off the rest of the phone's cost. Is this possible? Thanks

Questions

 • Apple

2.4K

4

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ATT location in Alexandria, LA lacks any and all customer support, lied to, accused of being a liar

I have DirecTV, Internet & now wireless and I will not accept how this location conducts business and illegally does transactions.. I am insulted my intelligence is insulted when I have MBA, told that phone care does different issues and is not accepted by said location.  I am am not impressed with

Questions

 • Wireless Account

96

1

0

0

Next Plan Return Chronic Problem

Hi there,  I really hope someone out there can help me out with this issue, as I've tried every single thing I can think of and this is my last hope.    I am on the yearly NEXT plan.   My upgrade was scheduled for a few months back.  I ordered my updated phone (iPhone XS Max) in December 2018 and el

Questions

 • Wireless Account

318

3

0

0

IPhone X STILL “IN PROGRESS”

Starting to get REALLY frustrated. I was seeing a lot of people yesterday who had same delivery days as mine get shipping notifications. Here I am still sitting “in progress”.  I think it’s about time to cancel my order.

Questions

 • Apple

442

3

0

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AppleCare or Insurance for Iphone X cost

I am a long time AT&T customer and have had the same plan for many years. I have one line with unlimited data and text along with the Nation 450 with rollover. I currently pay $96. My current phone is an iphone 5S. I paid $199 with a 2 year contract. I know upgrades are not done this way anymore. I

Questions

 • Wireless Billing

31.1K

9

0

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Fraud!! 2 iPhone X ordered on my account

Does anyone know how this could have happened? And what to do to resolve it?

Questions

 • Wireless Account

2.5K

5

0

0

First Time Att Customer IPhone X won’t receive calls or access data

I purchased an IPhone X today at Best Buy Mobile and signed up with AT&T. I was told that it would take a couple hours for my service to fully transfer but not any longer. On my old phone I receive calls and texts and use data. On my new phone (my service was transferred from another carrier) I can

Questions

 • Apple

200

1

0

0

Visual Voicemail Transcription Problem Solved Apple iPhone - Enable "Hey Siri"

Hey Siri has to be enabled and in use for the transcription of the voicemail.  iPhone X - My visual voicemail stopped working a few weeks ago. I've spent hours on the phone with AT&T Tech Support. After they completely erased all of my voicemails and reset everything, it still did not work properly.

Questions

 • Account Features

5.8K

0

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Refund iPhone X

I just bought this phone off my friend and the screen barely works and I heard there was a recall on the iPhone X I was wondering if I could still get a refund or switch out or get a repair on this phone before I transfer my plan over

Questions

 • Apple

175

3

0

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AT&T is not unlocking my phone - Business account to Personal account

I am having problems unlocking my iPhone X and most of the AT&T staff I have spoken to on the phone don't seem to fully understand the problem and cannot give proper assistance.  Some background is: I am currently in the US and have a mobile number which has always been with AT&T.  The number was on

Questions

 • Wireless Account

1.6K

6

0

0

Pre-ordering the iPhone X

On October 27th I want to pre order the iPhone X the second it goes live in the Apple Store app and I want to know what it's going to ask me after I pick out the color and storage option I want. I'm upgrading from an iPhone 6S Plus on AT&T Next and I'm going to pay off the money I owe on the phone t

Questions

 • Phone & Device Upgrades

1.1K

1

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iPhone X pre-order

Will the number of pre-orders a store can take limited? And if you do pre-order an iPhone X are you guaranteed to get the phone on release date?

Questions

 • Apple

2.6K

3

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When the AT&T store is not resolving the issue about your new connection, how to escalate?

I was wrongly informed by a AT&T store agent when I took a new connection. I tried to contact the customer service and the store but they are not resolving the issue and on top of that store manager was so rude. When we ask her manager details she refused to provide the details and she was like do w

Questions

 • Wireless Billing

312

18

0

0

iPhone X - Did My Order Go Through?

at 1158 PT my browser popped up to sign in (I don't think it was signed in previously, because all I could get was the queue rather than preorder. Anyway, it seems to have gone through, but the only thing I got was an email with the order number and a link, no details on which phone I got.   At the

Questions

 • Apple

20.5K

30

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Accepted Solution

Official Solution

No-Contract iPhone X and Upgrade Eligibility

Hi All! I'm interested in buying a no-contract iPhone X (paying full price) as a gift for a relative oversea. When I'm on the Apple.com site, it asks me for my AT&T account (I assume this is for eligibility checking?) Since I'm not upgrading my phone or anything, will buying the phone for a relative

Questions

 • Apple

845

2

0

0

Accepted Solution

Official Solution

ERROR when trying to unclock Phone

I am trying to unlock my fully paid off iPhone X and the systems is saying that my EMEI number is not associated with ATT. This is extremely frustrating being that the phone is paid off and I should be able to unlock it no problem. Any help is greatly appreciated.

Questions

 • Apple

141

3

0

0

Accepted Solution

Official Solution

How do I leave this service

Ive had ATT for a very long time. recently i bought a new phone x and put the sim card into it. now I cant switch sim cards on the phone because it hasn't been 6 months since i put the chip into the device. how do i rid my device from the deathgrip of ATT and switch to T Mobile, and how to i swtich

Questions

 • AT&T Phone Account

123

1

0

0

Accepted Solution

Official Solution

Unable to unlock iPhone X after multiple attempts

Hi,  I bought a new iPhone X from a friend of a friend and I was informed that the device is unlocked. When I tried to set it up, I got a message showing an AT&T phone number and asked me to confirm if the number was the same as used while the device was purchased. When I called the customer service

Questions

 • Apple

877

12

0

0

Accepted Solution

Official Solution

iPhone X - FAQ (Frequently Asked Questions)

The iPhone X is Apple's newest vision. It is a revolutionary design and getting it has never been easier to order and setup!You may have many questions about the iPhone X, and we have some answers to the common questions.Still have questions? Make sure to comment below, and we'll do everything we ca

Questions

 • Apple

18.6K

2

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Accepted Solution

Official Solution

"Oops! Looks like we're having network difficulties. Try again later." iPhone X Unlock

Hi, I've been trying to unlock my iPhone X which was paid in full without a contract but kept running into error messages as: "Oops! Looks like we're having network difficulties. Try again later." I've tried with different browsers with cookies cleared for a month but still ran into the same problem

Questions

 • Device Features

402

5

0

0

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