Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (23)

Relevance
Your IMEI number & device don't match

To whom it may concern: G'day! My workmate have lend/gave me his spare Iphone 5 locked with AT&T and I'm trying to unlock it in the device unlock portal. So far, my first four attempts has given me the same feedback with Subject: Your IMEI number & device don't match and, 1st line in the body: We ca

Questions

 • Apple

742

3

0

0

why was my order cancelled due to being unable to verify my information?

went through with placing an order for a refurbished iphone 5. wanted to start a new plan. put in all required information and everything went through just fine! 5 mins later i get an email saying my information couldnt be verified and that my order was canceled? HELP ME! why is this doing this onli

Questions

 • Wireless Account

1K

2

0

0

iPhone 5 to iPhone 6 trade in promo code does not work

Hello all,  I just received my promotion code in my e-mail (Ordered iphone 6 on 09/13/14, shipped out 09/15/14). And the promo code does not work online for trading in an iPhone 5. If it helps, I got the e-mail from att premier.  Does anyone else have this issue?

Questions

 • Wireless Account

3.4K

10

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.