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COVID-19 and Home Office supprt

Local ISP Broadband and 1Gbps connection speed has been around for several years now. And, now with this COVID-19 pandemic, more and more people are working from home. In my home office, I actually have devices that use and support 1Gbps ethernet connection speeds, except one, the AT&T Microcell dev

Questions

 • Device Features

99

2

0

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Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

Questions

 • AT&T Internet Features

103

0

0

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Closed

Thank you for the free data during covid19

10G of free data for 60 days do to covid19 crisis and you concern . Thank you very much. You have no idea how much that helped my wife and I. We have just recently moved from Texas to Colorado. I have a Video doctor visit Monday with No data. Thank you It doesn't take much to matter a lot

Questions

 • Wireless Account

56

1

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Emergency Broadband Benefit

I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi

Questions

 • More AT&T PREPAID Discussions

398

3

0

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Successful link of 1st Google Wifi Disc, 2nd one Won’t Connect

After reading the forums, I was successfully able to link the first and primary Google wifi disc to the art router through IP pass through. When I go to add a second device, the app only prompts me to “set up Google wifi”. It finds the second device fine, but then tries to have me join it as a new n

Questions

 • AT&T Internet Equipment

51

1

0

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Connecting Devices to your Wi-Fi Home Network

Connect your devices to your Wi-Fi Network. Steps below include how to connect any PC along with:   Apple iPad Samsung Galaxy Device Amazon Kindle Barnes & Noble NOOK

Questions

 • AT&T Internet Equipment

2.6K

2

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Unlimited data due to COVID-19

I saw in one of the posts related to your COVID-19 response to help consumers that are affected by waiving data overage charges. Does this mean I can use my personal hotspot at home so my son can access his online/distance learning while schools are close and I don’t have to worry about staying with

Questions

 • Data & Messaging Features, Internet Tethering

767

2

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Ebay card to pay for 3 months

I’ve been offered if I pay 3 months of phone in advance they will cut my phone bill in 1/2 got 24 months. I had to put the amount and an eBay card. Call AT&T and give them the numbers.  I see that two years ago this has happened.  So glad I looked up for this scam, it did sound lik

Questions

 • Account Features

114

9

0

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SNAP internet

How do I apply for snap internet?

Questions

 • AT&T Internet Account

1.9K

5

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0

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How can I have two Open NAT Types for two separate wired consoles?

Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N

Questions

 • AT&T Fiber Equipment

161

1

0

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Nokia 320 rejects access code printed on the label.

I tried to access my router and sign in with the access code printed on the label. The router will not accept the access code. Anyone out there with a solution? It's a new router.

Questions

 • AT&T Fiber Equipment

46

5

0

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Closed

I am 500 dollars due on my bill and need covid-19 support

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

Questions

 • Wireless Billing

696

2

0

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How can I avoid paying the montly Internet Equipment charge?

I get charged $7 every month for "internet equipment." Can I buy something on my own that can be used instead of paying this fee every month? What do I need to buy?

Questions

 • AT&T Internet Equipment

93

1

0

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macOS Big Sur Issues with AT&T Internet Security Suite - Need McAfee Version 4.10

This is a problem that AT&T should address immediately. Updating macOS to the newly released Big Sur has rendered AT&T Internet Security Suite incompatible. The main issue is that AT&T is not offering version 4.10 which is available and that McAfee states as the fixed/compatible secur

Questions

 • AT&T Internet Security

374

4

Accepted Solution

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What cable do I need?

We want to upgrade our UVerse service from 6mbps to 50mbps (previously that high of speed was not available to us). The current cable we have says it is a cat5.  We know the tech could do the wiring but we would prefer to do the portion inside the house (from modem to wall jack and in the craw

Questions

 • AT&T Internet Installation

199

3

0

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Broadband 1 and 2 blinking

We had a power outage at 4pm and its now 10:21, broadband 1 and 2 are still blinking red. Ive tried restarting it, pulling the cable out of the box and out of the wall and still nothing. What else can i do at home to fix this?

Questions

 • AT&T Internet Equipment

273

1

0

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Official Solution

Can you see past text log content and conversation

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

Questions

 • Online Account Access

214

2

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Installation Technician Position

Hello,I recently moved to the Augusta, GA area. I have a BA in IT. I'm interested in becoming a tech for AT&T. I couldn't find any information on open jobs. I was told by two of your technicians that there are multiple openings in my area that aren't listed because of Covid-19.

Questions

 • AT&T Fiber Installation

291

1

0

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can’t get help getting service on a new construction hone

I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers

Questions

 • U-verse TV Equipment

75

0

0

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I am in need of a bill extension due to covid 19

Lack of work just getting back

Questions

 • AT&T Internet Account

96

1

0

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