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adding HBO to my service

I currently have the 350 package.  I would really like to have HBO, but I don't want to upgrade to the 450 package.  Too expensive and too many channels. Can I just add HBO and if so how much would it cost?

Questions

4.1K

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I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

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120

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Language

I have been trying to get the language changed on my account.  I need it to be English.

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1.5K

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APN profile for Iphone6

Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.

Questions

17.3K

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How to use a different router than at&t's router/modem?

So I decided to get a new router: the Netgear R6100. Currently, I want to change the router/modem I have from At&t: 2wire 3800HGV-B. My problem is that I don't know how to change the 2wire to my netgear without issues occuring. In short, how can i use a different router than what At&t gave me? If yo

Questions

6.7K

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S6 Edge No AT&T SIM but Need Marshmallow Update

My S6 Edge G925A won't update to Marshmallow. I don't know if it's because I live in Dominica and don't have an AT&T SIM card. But I need help and fast

Questions

656

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I don't know if my Smart Lock is working

I set my Smart Lock for my phone to stay unlocked while I'm here at home but my phone still keeps locking and I have to keep punching in my code. I recently got this Galaxy Note 9. My old phone was also an android phone and it also had Smart Lock and it worked fine. Any suggestions would be apprecia

Questions

31

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Access previous backups on a S20fe

Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?

Questions

97

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SIM size and activation date?

If you order a SIM with a prepay plan, what size SIM is provided? And... How are the 30 day prepaid plans activated? Is it when the SIM is placed in the phone?

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28

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Split phone off of plan

Hi, my husband and I are going through a divorce and he is the primary on the phone plan. Could I split off the plan and keep my number?  Thanks

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2K

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I want unlock my device just period time for vacation

Hi therei have plane this summer to visit Middle East, and I think if you can unlock my device just period time around 3 months and I wI'll come back again after that . So my question there are some features I can unlock my device for 3 months only?.

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804

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View Recordings on my IPad

how do I watch my Uverse recordings on my IPad ?

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1.3K

5

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Remove Favorites List

I already have 1 favorites list but another shows up with 0 channels. I never put that in and do not want two favorites lists showing. Please let me know what the steps are to remove the one with 0 channels completely.

Questions

3.2K

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Thy go to the secured Wi-Fi hotspot?

If I purchase a package from a third party...say optimum... for secure internet access will this action keep my information and internet surfing secure? Does at n t have an option for wifi security/ internet just for the phone at hand?

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482

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New to AT&T and cannot receive texts from short code numbers (verification texts)

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

Questions

1.6K

6

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New AT&T Fiber Install/Billing Questions

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

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143

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Unlock bootloader on AT&T motorola.

Greetings, I have an older pre-paid motorola device I am no longer using and would like to unlock the bootloader. I went through the steps on the Motorola site and was informed my device was ineligible for unlocking the bootloader (due to being a carrier locked phone). I went through the AT&

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534

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Beware of Order Cancellation

I was miffed to learn that per Customer Care Manger Mr. Duran in Colorodo, customer is unable to cancel pending order.  From a customer perspective Mr. Duran's asserted inability to cancel order that AT&T is unable to process per agreed to processing and shipping terms is incomprehensible, unethical

Questions

5.1K

7

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Traveling to Japan - How To Avoid Roaming Charges

okay in 2weeks i'm going to japan with my mother. my grandmother is the one who pays the phone bill for the family although i do send money that covers my part. i want to use my iphone for the camera to take pictures in japan and occasionally use Wifi only . i already plan to turn off data and all t

Questions

4.4K

9

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I am upgrading a very old phone to a new one - do I need a new SIM card?

I am upgrading an iphone 5 and iphone 5c to an iphone 11/SE. Can I use the SIM cards in my 5/5c for the new phones or do I need to get new ones?

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645

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