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Transfer and billing

An AT&T customer has asked us to transfer billing responsibility to you for one or more wireless numbers. If you accept this transfer you're responsible for all financial and contractual obligations for the number(s) you accept. This includes, but isn't limited to, all service contacts for th

Questions

47

4

Disrespected

I tried to post this but I like how AT&t was trying to stop it from being posted by making me change my password and re-enter the password every step along the way. The story begins July 6th I talked to AT&t DirecTV and AT&t cellular service. I changed my internet to a higher megabytes per second. I

Questions

82

3

0

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

54

2

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Closed

Available internet speed on the south side of Chicago

I live on the 9600 block of Peoria St. Why is the fastest internet speed available in my area is 5 mbps at 45 dollars a month. This is a rip-off to be charging people 45 dollars a month for early 1990 internet speed. When other areas have fiber for the same cost. I am so disappointed in AT&T.

Questions

107

6

Underhanded Business Tactics

I signed up for auto pay in the store about 3 months ago only to find out they never enrolled me and now I owe extra fees and charges. This the 2nd time this has happened and I will be changing phone companies to avoid being charged unjustly. I recommend everyone do so. This is a not a trustworthy c

Questions

85

2

Fraudulent Promise to Pay Set Up

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

Questions

185

5

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CUSTOMER SERVICE HELP OR ACCOUNT INFO PLEASE!!!!!!!!!!!!!!!

i cant get my account number to finally get rid of this company once and for all. i have logged on to my account online but of course the account number isnt anywhere on there. the ONLY way to get it is to call 611 or prepaid customer service which if you call the 1800 number says the call center is

Questions

47

0

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

82

1

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Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

Questions

36

8

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SHIPMENT PUSHED BACK A MONTH PLUS THEY OWE ME MONEY

I am so incredibly DONE with AT&T! First things first they owe me money from a promotion I did back in December where you trade in a iPhone and receive a iPhone 11 for FREE I sent them TWO perfectly working iPhones and I should have received TWO free iPhone 11s instead they only gave me a promotion

Questions

146

2

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

86

4

Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

133

2

0

Terrible signal

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

Questions

73

15

Asurion Is COLDBLOODED

Please see my earlier post regarding Asurion in their refusal to honor the contract. Please see billing statement for what I’m paying on a recurring basis. They just keep leading me on to keep paying the premiums. When are you gonna step in and help your customer?  I know it’s not your charge but yo

Questions

82

3

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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

97

2

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Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

88

5

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Cell phone coverage!

TO THE GUY THAT COMMENTED  my little galaxy  22 doesnt come equipped with a sim card slots nor can I use the tower to roam  so go figure genus every other country cell phone companies give u options for roaming homie. So many more choice words 4 you but i will hold off ..How funny I

Questions

119

6

0

How do you set it up for when in a couple of days?!.

Good timing

Questions

39

1

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i really need to know when my phone order will be finished so I can plan out payments

I have 0 when my phone is gonna be done being processed

Questions

20

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Scammed just like the rest

I purchased a Samsung on February 7th. Not knowing i would not be leaving the store without my device. I've purchased plenty of phone here in the past from Verizon and never had a problem. Ever. funny enough my salesmans name was Lenox also. I was supposed to receive my phone before or on the 10th o

Questions

42

1

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