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ONT rather than Gateway

I have the 1000 Mbps fiber but do not use the gateway, I have a Mesh system that works great. I would like to get rid of the gateway but need an ONT to convert fiber to Ethernet. Does AT&T have one?

Questions

639

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Official Solution

Default to Favorites when pressing Guide button?

Is there a way to default to the user Favorites when pressing the Guide button instead of showing the gazillion channels in the lineup? The Enter(Zoom) button is a good shortcut alternative to pressing the Menu button and then browsing to the Favorites, but the browser to go to whichever was last se

Questions

41.3K

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Official Solution

DNS/DHCP Server and Cascading Router

Hello, This is a general discussion of my experience with DNS and DHCP with my own router and a question about cascading. I had been on the bonded pair 45Mbps internet with ATT for years, and I use a TP-Link with DDWRT software as my main network router for Ethernet and WiFi, using a LAN port o

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1.1K

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Official Solution

ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

495

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Official Solution

Online TV Listings not working at all

UVerse used to have a nice interface for online TV listings. I believe it was designed by Yahoo.  However, a few months ago, UVerse adopted a new format. For a while, you could still get the old one if you knew the link, but it finally disappeared a month or so ago.  With it went some of the nicer f

Questions

6K

31

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Questions about Fiber

I want to switch to ATT from Spectrum, but I'm a bit on the hook. I have a couple of questions. 1) does the price of 80$ for the 1 gig plan go up after some time? 2) is there any installation fee? 3) can they keep my current Spectrum cable line intact so I can switch back if I have some iss

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123

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Recorded show was set up, but disappeared from Guide and is no longer set to record

I made sure that the first episode of Season 11 on Hallmark's When Calls the Heart was set to record (red button on) for Sunday, April 7 from 9-10 pm EDT. Now when I look at Scheduled Recordings it is not listed, although the following week (4/14) is still listed as scheduled and appears in the Guid

Questions

260

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Closed

AT&T Router and using USB Connections

Hi, This question is regarding AT&T Router and the USB connections. I read through many forum posts/questions about the router's usb connections. Why or how do we get access to these usb ports? I read that those usb ports are disabled or meant to be for router purposes. If the usb ports are o

Questions

6K

12

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Uverse Channel Guide - No Longer Showing Preview of Channel

Hello. My AT&T Uverse channel guide is no longer showing a small preview (bottom left of the screen) of the channel I am currently pointing to.  It now only shows a black square in the bottom left where the preview used to be.  Is anybody else experiencing this?  Thank you.

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157

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At&t policies and procedures with a privacy line question

I would like to inquire about the policies and procedures of AT&T concerning the usage of third-party SIM cards. Is it possible for customers to conveniently purchase any compatible SIM card from a retail store for use with your services? If so, are there any specific limitations or restrictions

Questions

31

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Closed

"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

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80

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i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

190

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Not able to send/receive texts to/from iPhone(s) from my android

So for a few weeks now, I have not received text messages from iPhones. Also, iPhones are not receiving my texts. I am using a Samsung Galaxy S9 on the AT&T network. I also switched over to my S9+ to make sure it wasnt an issue with the phone itself. It was not. The problem seems to be with all

Questions

121

8

Can We Set A Specific Start Up Channel Yet?

Yes I've seen this question before I understand. But most of the answer is in questions I saw we're at the very least 5 years ago to 8 years ago. I would like to set a specific channel for it to pop up on when I start the u-verse every time. So how's that going ATT u-verse? Have we we listen to our

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92

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

80

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keep existing AT&T prepaid phone number

I purchased an AT&T moto g play phone at Walmart and I want to activate it and  keeping my current AT&T prepaid phone number. The new phone has an internal sim card already installed I'm  assuming.

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35

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Add PIP Browse Description-Show which college football game is on, not just "College Football"

When I use the PIP Browse function to view what's on the channel without going to the guide, many times I can see that the show is "College Football," but the description/info which explains which teams are playing is not present.  I have to press the info button to find that out, which defeats the

Questions

592

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Making outgoing and receiving incoming calls

I have a SGS9+ (unlocked). Each time I swapped in a different SIM card from different company Carriers/Providers, their logo is what I see when I reboot my phone. Now It doesn't, happened right after I put in a SIm card from ATT. Now I inly see the ATT logo and apps that came along with the SIM. I a

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WHEN ATT LIES TO YOU REPEATEDLY.

ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.

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149

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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