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On screen guide: Movie description issues

Yesterday (18 Oct 2017) I noticed on the on TV channel guide that the movie channels we receive (we have U200, with HD service and are in the St. Louis, MO metro area) did not display any synopsis of the movie plot nor did names of major actors appear. The only information on the movies which displa

Questions

 • Watching U-verse TV

401

3

0

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

40

2

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

71

1

0

WHEN ATT LIES TO YOU REPEATEDLY.

ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.

Questions

 • Wireless Account

97

3

0

Can AT&T look up an old phone number

I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca

Questions

 • AT&T Phone Account

57

1

0

Closed

Bill Maher is back

Bill Maher is back on Friday evenings with his Real Time show. And of course, AT&T TV guide does not have this correct and did not record last Friday's show, thinking it was a repeat.How to get this corrected?

Questions

 • Watching U-verse TV

95

10

0

Picture-in-picture no longer working in Guide or Favorites list

When I open the guide, I can see a PIP image for the channel I'm currently on, but when I move to other channels I just see a black screen instead of a picture (while I am in the column for the current time, not a later time). If I select a channel I am not subscribed to, I do see the not-subscribe

Questions

 • Watching U-verse TV

71

3

0

Cell phone signal booster registration form

Hey everyone, I'm trying to register a cell phone signal booster with at&t, but I cannot seem to find the form to register one, and the link to their registration form from other websites, seems to no longer work. I was wondering what happened, and if I can still register my cell phone booster

Questions

 • AT&T Cell Booster

176

6

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

48

4

BILLING AND CUSTOMER SERVICE

I upgraded my insurance plan to cover all 4 phones on my account. I went from paying $8.99 to $40 per month, So I thought.... 3 years later I find out that the customer service agent never eliminated my prior insurance payment. I call ATT and stay on the line for over 2 hours to hear the customer

Questions

 • Wireless Billing

39

4

0

Locked out of Account and Forgot Security Question Answers

I havent logged into my att email account in years, but I have certain accounts linked to the email. I no longer know the answers to my security questions, as I made the account many years ago. How can I get back in?

Questions

 • AT&T Internet Security

85

0

0

Closed

Change day-date-time

How do I change the day of the week and time and date on the phone?

Questions

 • AT&T Phone Equipment

16

0

0

MOTO G Power Service to Existing Prepaid Account

I currently have an AT&T 1000 minute/ year prepaid plan. My old 3G phone will no longer be compatible with ATT next month.  I am considering the MOTO G Power (unlocked) as a replacement.  The old SIM card is the wrong package for the new MOTO, so a swap will not work.  Is install

Questions

 • Other Phones & Devices

52

7

0

Want to prove ATTCares?

You should read what people are having issues with. Things like the guide not matching what’s on. Things like season passes not being set to a channel but to all channels so when you set a season pass it records every showing on every channel? Things like every time you push an update we have to go

Questions

 • AT&T Internet Security

136

2

0

0

Uverse Guide for PBS shows is incorrect

I'm a big fan of PBS and the evening NewsHour.  Something changed this week to the PBS schedule but the Uverse Guide hasnt been updated. For several weeks now the Uverse Guide has listed childrens shows throughout the day but the station was actually running science shows (we would schedule 'Sesame

Questions

 • Watching U-verse TV

280

1

0

TODAY - Guide No Info is NOT DVR

(posted this on another thread as well, so it will be seen for today's issue)IT IS NOT THE DVR!A friend 6 miles away, in another city, called to say her guide was constantly "no Information available" or "getting information".Uverse people told her to reboot DVR. She did everything several times wit

Questions

 • U-verse TV Equipment

223

0

0

0

The online program listings now officially useless for any purpose whatsoever

The Uverse online TV listings grid is now completely broken. To be functional the grid must have three elements visible at once -- (1) the channel numbers, (2) the program listings for those channels, and (3) the timeline.  In other words, the intersection of these three elements might show th

Questions

 • Watching U-verse TV

1K

15

0

0

AT&T 51001-51999 ports conflict with a gateway reserved port

Subject speaks for itself, I'm trying to port forward ports 51001-51999 for gaming and it gives me the conflicting error message. Can anyone explain the reasoning behind this and let me know if there's a work around? Thanks a lot!

Questions

 • AT&T Fiber Equipment

474

6

0

UPNP Capability

I have a WD MyCloud Home cloud drive that requires UPNP to be enabled, Unfortunately, the AT&T Gateway does not allow for UPNP. I have a Linksys WRT1900AC Router that does allow for UPNP. My questions are: Has anyone else ever set up this router with the BGW210 and if so, how? Also, I am assumin

Questions

 • AT&T Internet Equipment

17

0

0

recording programs

the programs i record don't always recard instead i get some else  it is as if the channels and time are all mixed up

Questions

 • Device Features

19

1

0

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