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When am I suppose to get my rebate for my modem? this better not be a scam

I got my service turned on a month and 10 days ago and I have not heard or seen anything about getting my $100 rebate. When exactly is that suppose to show up?

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6.7K

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UVERSE IN MY NEIGHBORHOOD IN THE BRONX

When will U-verse be launched in the Bronx

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1.9K

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is it possible to access texts online?

I have returned to New Zealand and cannot access my Facebook acct without a security code being sent to my phone, which of course doesnt work here. Facebook hasnt replied to 6 emails and I'm faced with posting my phone back to the US just to get one text message with the code.

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1.5K

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My rate package...

Hello, I have a question: I am confused. 🙂 If my rate plan says 2.00 a day, is that 2.00 a day no matter HOW many phones calls I make ( say for example, I make 10 phone calls in one day) is that 2.00 PER call, totalling 20.00 or 2.00 TOTAL for ALL calls? Does this make sense? Thanks!

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I'm outside the U.S. I need to recover prepaid account password, but it seems like there's no sending SMS when I'm out of the US

Hi! I'm trying to access my prepaid account to pay my bill, but I'm not succeeding. It's been about four months I've been in another country, but I was able to access my account and pay my bill normally. However, this July, it is not working and I believe that the problem is in the password, because

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My upgrade date changed in the last few weeks?? why??

I have been a customer for several years, changed numbers back in 2011 due to the fact i moved in state to a new area code. Bought new phones as well. Have had Auto Pay for almost the entire time. I checked my upgrades middle of Sept to see one was i believe 10/18/12, one was 10/30/12 and one was 7/

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4.3K

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DSL drop for few seconds every hour

My service is DSL without home phone. I used uverse high speed internet before DSL. When switch to DSL, it use same line inside the house to connect to DSL so I am very sure there's no problem on the wiring inside the house. The DSL modem doesn't close to TV or other electric device. Every time the

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7.6K

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SIM Cards Helpful Links

A Guide to AT&T SIM Cards

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2.1K

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Marshmallow Update - Samsung Galaxy S6 edge+ (G928A)

  Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy S6 edge+ (G928A).  This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update

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15.1K

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will updating factory unlocked at&t M8 lock the device?

Hi there, i bought a factory unlocked at&t m8 and i'm using it abroad ( not in the us ) i want to update it using RUU but i'm afraid that ruu will lock my device's sim, can anyone here answer my question? thanks

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1.7K

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Searching for Service ALWAYS

My phone is always searching for service....  I am so tired of not having a reliable phone..  Does anyone know what to do for this?  I am tied to a contract for another 6 months...

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2.5K

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AT&T Trade In Program

A Program for Recycling Wireless Phones, Smartphones, Batteries & Accessories You shut off the water while brushing your teeth. You hit the office light switches off at the end of the day. You even dig through the trash bin to salvage those recyclable aluminum cans. But when it comes to electr

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Calendar Sync Error

I've just noticed that when I sync my iPhone (3G) with Outlook ... The dates of appointments on the phone show up as being an hour later than on Outlook. There must be a simple explanation and fix for this. Can anyone help? Thanks

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3.5K

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Can you see past text log content and conversation

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

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228

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Explanation of how taxes are charged on wireless account

Can anyone please explain how the taxes are calculated on a wireless account of ATT. I have a family plan with 5 lines and i see the following taxes. Federal Universal Service ChargeMI State Access FundMI State Telecom SurchargeRegulatory Cost Recovery Charge9-1-1 Service FeeCounty 9-1-1 Service Fee

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2.9K

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Understanding Sales Taxes Charged

Can anyone explain the difference between "City District Sales Tax: and "City Sales Tax", both of which appear on my AT&T U-Verse wireless, internet, TV and U-verse Voice billings? How do they differ from "Local Sales Tax" which is listed as a separate charge?

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7.4K

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Cancelling my AT&T Account - What else do I pay for asides from ETF?

I'm switching carriers and I need to cancel my AT&T wireless service. I know I'll need to pay an ETF, which I'm fully prepared for, but I'm wondering what other fees I'm going to have to pay.

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AT&T's Response to Mexico's Earthquake and Hurricane Katia

To help keep customers connected to those affected by the earthquake and Hurricane Katia, AT&T will automatically issue credits and waive charges for calls placed and texts sent by AT&T’s customers from the U.S. to Mexico from Sept. 8 to Sept. 10 in the local time zone. This includes calling and tex

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

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How is AT&T preparing for Hurricane Patricia?

AT&T is ready for Hurricane Patricia with generators, Cell on Wheels (COWs), and network personnel on standby. The company also plans to not charge our customers additional fees for calls and texts to and from Mexico for the next month.

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