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rate change charge?

I went to att today to buy a gophone sim card for my iphone, i had them call att and put the money on my account to put talk text and data on it, paid 25 for the sim and 50 for the card to walk out without it working, unfortunetly they were closing and didnt realize until shortly after that my accou

Questions

 • More AT&T PREPAID Discussions

259

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Trying to change my plan online

I am trying to change my plan from the 16GB plan to the 25GB plan. I first attempted it on my phone, on the app, but I keep getting the message: "Looks like we hit a rough patch, but we're working on it. Give us a moment and try again."I then logged into the website on my desktop and attempted to up

Questions

 • Account Features

1.6K

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Update Billing Email - How To Update It Online

Hi all, Are  you not receiving email notifications? Make sure you are getting the latest billing and information! Sign into your account and verify you have the correct email on file! Also, having the correct email on file will make password resets much easier in the future!   1

Questions

 • U-verse TV Account

2.5K

2

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Which Residential Gateway?

AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif

Questions

 • AT&T Internet Equipment

14.2K

8

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Official Solution

Unable to change notification phone number

When I originally got DigitalLife over year ago we set up a phone number to receive notifications. Now I have canceled that number and I would like to change it to a new number. I have changed my cell phone number in all account settings and I'm trying to create new programs with notifications being

Questions

 • Other

3.7K

2

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Official Solution

AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

Questions

 • Data & Messaging Features, Internet Tethering

221.8K

31

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Official Solution

The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread!     New Tot

Questions

 • Wireless Billing

14.7K

2

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Official Solution

Creepy caller. Change my number?

Creepy guy got my number before I moved. I wish to change it as blocking it hasn't worked, he calls from a different one

Questions

 • More AT&T PREPAID Discussions

698

1

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mobile data

Is it possible to buy extra data once I reach my monthly limit. Can I purchase buy the Gb as one time and not have to change my plan or worry about it doing that automatically the following month?

Questions

 • Data & Messaging Features, Internet Tethering

1.3K

3

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Official Solution

The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

Questions

 • U-verse TV Account

2K

2

0

0

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Official Solution

U-verse Remote Troubleshooting

  Not to worry! Below are a few things you can do to restore functionality and get back to enjoying your U-verse service! Before you begin troubleshoot your remote, know this. The remote uses light to send the signal to the receiver. If anything is blocking the receiver, this can affect f

Questions

 • U-verse TV Equipment

21.1K

5

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Official Solution

Learn How AT&T Is Making Your Email More Secure With Oauth & Secure Mail Key

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

Questions

 • AT&T Internet Email & Security

81.5K

41

0

Accepted Solution

Official Solution

If i cancel my AT&T account will I lose my email address?

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on th

Questions

 • AT&T Internet Email & Security

108.1K

27

Accepted Solution

Official Solution

How could you change payment due dates to the first of themonth?

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

Questions

 • U-verse TV Account

1.1K

1

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Official Solution

Data Plan Change Pricing

I started off with 2 gig. Then i went to 1 and my bill went down to 84.00. Then i asked them to put it back to 2 gig and they said i can have 3 gig for the price of 2. It appears my bill will be 89.00. But will the hidden fees take it over 100.00 or will my bill truly be the same as it was originall

Questions

 • Wireless Account

1.7K

4

0

0

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Official Solution

AutoPay - How To Enroll & Change Your Payment Method

We all know life is busy! Paying bills can be time consuming and we all know time is valuable! Save some time by enrolling into autopay! How To Enroll in AutoPay! Go to AutoPay. If you have multiple accounts, select the account you want to sign up for AutoPay. Toggle AutoPay On.

Questions

 • Wireless Billing

25.3K

5

0

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Official Solution

How to group text more than 10 on AT&T

Learn what devices support Advance Messaging The Wait is over! Through 2021, AT&T is continuing to increasing the number of people you can group text. It is slowly being rolled out and tested on many devices. Check out David T's  Advance Messaging page for more informatio

Questions

 • Data & Messaging Features, Internet Tethering

197K

293

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