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Help! Some websites load, but most do not!

This is a problem that I've seen numerous times on the AT&T forum, but have yet to find an answer for. This has never been a problem for me before, but as of today, very few websites work any more. For instance, Facebook, Reddit, and IMDB all load (but go quite slow) while sites like Bestbuy.com and

Questions

 • AT&T Internet Features

1.5K

1

0

0

How to factory reset with broken display? (Galaxy S4)

Samsung Galaxy S4 (SGH-I337). I'm going through the damaged phone return process and I am instructed to do a factory reset of my damaged device. The screen is completely unusable. I tried to do a factory reset from my computer using Kies 3 and it was unsuccessful many times. The message this program

Questions

 • Samsung

1K

1

0

0

Preorder through Premier site is not loading

I have been trying unsuccessfully since 3:00 AM to do a preorder. I have a business discount so I am in the Premier website. I am eligible for the upgrade, I select iPhone 6s and it takes me to the order page but with no details. At the top I see "Loading Device Details, Please wait". No amount of w

Questions

 • Apple

461

4

0

0

Fix what you broke

If you can't figure out how to provide acceptable and reliable internet services you claim to provide and for which we've faithfully spent hundreds even thousands on, please fix our sidewalk you just ruined. We had no idea your fix would involve having an exposed cable running through our yard for w

Questions

 • AT&T Internet Installation

120

2

0

0

HTC Inspire no longer connects to ANY Wifi network!

I have an HTC Inspire. It's about a year old. The other day, Wifi decided it didn't want to work anymore. I just thought maybe it needed to be restarted, so I tried that. But I quickly realized it wasn't able to connect to not only my home wifi network, but ANY network. Every time I select a network

Questions

 • Android

5K

4

0

0

Desperate

PLEASE HELP ME!I cannot access my Yahoo! email account since July 19th, 2017. I am trying to unmerge it with my sbcglobal.net account. I get an error..."Your AT&T account XXXX@sbcglobal.net is currently merged with your free Yahoo! account XXXX. You can continue touse your Yahoo! account XXXXXX by c

Questions

 • AT&T Internet Security

129

0

0

0

Lumia 1020 Unlock Problems

I bought an AT&T Nokia Lumia 1020 off of eBay to use for other carrierDescription said it was unlocked, inserted SIM and found out it's not, it's locked to AT&T I go to the unlock site provided by AT&T and enter the IMEI as a non-customerSite tells me "The IMEI you entered does not appear to be an A

Questions

 • Other Phones & Devices

404

1

0

0

Router: wrong SSID, wrong IP, hacked or account problem?

Att UVerse 200 DSL About 2 weeks internet connectivity starts dropping - skips a beat, so to speak on any device. This is after the power had gone out, btw.     Go into router menu 192.168.1.254 and what do I see?  - a completely different interface & different SSID. Moreove

Questions

 • AT&T Internet Equipment

263

0

0

0

Custom Call Controls don’t work

I upgraded to Call Protect Plus and all the features of that work with exception of custom call controls.  No matter what I set custom call controls to calls in the categories I set to block or go to voicemail are still coming through and ringing my phone.  What’s worse is now because of enhanced ca

Questions

 • Account Features

248

1

0

0

I have had AT&T internet for six months - it broke today

When visiting various websites, I get a message that says “attlocal.net’s server DNS address could not be found” What does that mean and why isn’t my internet working and when will it be fixed? I rebooted router and whatever you call that horrible thing - oh yeah, the “residential gateway” and it is

Questions

 • AT&T Internet Installation

150

1

0

0

Samsung Galaxy S4 Issue

Hello, (images at bottom showing problem)   I bought a pre-owned Samsung Galaxy S4 from my local AT&T Store about seven months ago, and never realized that I have had a problem since the moment I bought my phone.  I have always had issues with charging my phone, sometimes it would ch

Questions

 • Samsung

1K

7

0

0

Cannot refill prepaid "Pay as you go" account via web page!

OMG, this is so (expletive) unbelievably ridiculous.  All I am trying to do is refill my AT&T Pay as You Go GoPhone account balance, via the web page, using a prepaid gophone card that I purchased at the store.  I have done this perfectly fine for the last 8 months and now it is BROKEN beyond belief

Questions

 • More AT&T PREPAID Discussions

10.5K

3

0

0

How much would it cost to fix a broken iPhone 6 screen?

Basically, I got my iPhone 6 on Tuesday My phone carrier is AT&T. Today, on Thursday, two days later, I dropped it and now the screen is cracked. I called Apple and asked them what could I do to fix it. They said that I could bring it in to the Apple Store and get it replaced with a brand new one fo

Questions

 • Apple

49.4K

9

0

0

PUK Code issues on AT&T Prepaid sim in iPhone

Hi everyone.So i am having an issue with my phone due to conflicts. So, according to the manual online to getting a PUK code, you need to sign into att.com/myprepaid. However, the problem is that no matter what password/pin i put in, i get rejected and locked out for an hour. So, i try to reset the

Questions

 • Phones, Tablets & Devices

289

1

0

0

Check Availability site broken for my street - Mills Rd Jacksonville, FL

First we had an AT&T person go door to door back in November 2017 with an AT&T truck notifying all on my street that AT&T Fiber had just been completed but that it might take a few weeks to show up on the "Check Availability" site. He didn't try to sell us anything just notified us plus with the tru

Questions

 • AT&T Fiber Ordering

453

4

0

0

Unable to send international text to Poland (receiving work OK)

I am unable to send international text to Poland (receiving work OK) This is now 8 days that I tried with no success. SMS messages are sent from my phone, shows as sent in Messaging app but are never received in Poland - I tried two different numbers in Poland and it worked fine few months ag.o The

Questions

 • More AT&T PREPAID Discussions

763

1

0

0

AT&T Secure Family app WiFi not working iPhones - Needs to be fixed

The AT&T Secure Family app VPN app only works on cellular. When on WiFi the Internet will not connect or takes forever to connect and then is extremely slow making it unusable resulting in our family having to turn off WiFi and use cellular data for 5 phones. I have tried countless of attempts at un

Questions

 • Device Features

1.5K

4

0

Att Uverse losing 58% of data during "2nd hop. WINMTR Any help or thoughts? Internet Connectivity h

Win 10 x64 v 1709i5, 8mb WIRED computer.  No other active connections or things "inbetween". I've been having problems for months, I believe too many to sum up here.  Essentially I was having issues with World Of Warcraft.  I spoke to one of their technicians.  They had me run WINMTR.  I do not real

Questions

 • AT&T Internet Equipment

187

4

0

0

Internet stopped working after a few months with AT&T and now I have to pay.

I’ve been with AT&T for a few months now and everything has been alright so far. Starting a couple weeks ago my internet would randomly disconnect and connect back quickly. Today though it disconnected and never came back on. I did all the stuff I could do myself, and then called a support line. The

Questions

 • AT&T Fiber Equipment

282

1

0

0

Got my iPhone 7 plus today and its a DUD! What do I do?

A few minutes ago I got my iPhone 7 plus 128 gb Gold. I turned the phone on and swiped a few times on the welcome screen. On the set up wifi section the screen suddenly becomes hazy and blurry and fades into black (dead). The phone will not turn on at all after this. I noticed that the battery was a

Questions

 • Apple

334

6

0

0

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