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Out of US how do I recharge my prepaid?

I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account  from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w

Questions

 • Account & Usage

89

5

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About the free phone service

About the free phone service because of covid19

Questions

 • Online Account Access

72

2

0

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Bought an iPhone from last owner who said it was unlocked but isn’t

So I just got this iPhone for $350 the lady said it was unlocked and well we have a different carrier we tried but then we noticed that it’s indeed still locked with Att. I have checked the att unlock but it says they still have payment what can I do?

Questions

 • Apple

88

1

0

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Samsung Note 9 FAQs - Info From The AT&T Community Team

Q: What is the difference between Galaxy Note and Galaxy S series? A: The main difference is that the Galaxy Note has the S-Pen. Which allows you to make handwritten notes on the screen and then save them. There are also differences in screen size, battery life, and memory.   Q: Is a wireles

Questions

 • Samsung

4.8K

7

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Vehicle data plan and 2FA

I have a vehicle data plan only and vehicle doesn't receive 2FA text message for login. What's the alternative if vehicle plan is the only number on the account?

Questions

 • Wireless Account

86

1

0

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Samsung Galaxy Note10+ 5G

The Next Level of Power The Samsung Galaxy Note10+ 5G is coming and with it, a whole new mobile experience. Are you a gamer? Are you an indy filmmaker? Need extra storage space for all of your pictures? You get that + more.    Some of the Next Level features  Next Generation

Questions

 • Samsung

2.4K

5

0

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Can you see past text log content and conversation

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

Questions

 • Online Account Access

199

2

Accepted Solution

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25 cents minute plan

My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance

Questions

 • Plans & Features

141

4

0

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I have problem accessing file host provider - rapidgator.net inaccessible

Hi, I have problem accessing file host provider. I can access the website without problem if I use a Free Anonymous Proxy Browser like https://hide.me/en/proxy I also have no problem accessing other website. The problem persisted even though: (1) I restart my ATT Modem. (2) I restart m

Questions

 • AT&T Internet Features

186

1

0

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Customer Claim Service number 800-894-0374 is no longer in servie ?!?

The Customer Claim Service number 800-894-0374 when called gives the message "This number is no longer in service" ?!? An ATT "bucket" truck repaired some cable on poles on 10/24/2020. The truck damaged my driveway by crushing and breaking off the edge of the driveway.I have pictures, video, da

Questions

 • AT&T Internet Installation

759

3

0

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i miss the prepaid payment

My case was the autopayment date was yesterday but they have no money on my credit card that day so the Auto-charge fail. And right now I go to the prepaid account site want to let the system re-charge me again. It can not. Only I can do was pay the original plan which did not including the autopay

Questions

 • Account & Usage

238

1

0

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My Caller ID is my real name…

Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.

Questions

 • Apple

45

3

0

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Trying to return Gateway

I was sent a new gateway with no return instructions for the old gateway. After some digging I found on the website that I needed to take it to UPS or Fedex. A week had gone by the time I found this out and I didn't have time to take it in until the following weekend. That's when the automated phone

Questions

 • AT&T Internet Equipment

110

5

0

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If I cancel my ATT account can I keep both my primary account email AND subaccount email?

I've been reading the forum questions and want to be sure that when I cancel my att internet, my primary account AND sub account email will still be available. If yes, will they all be available now from currently.com?   Finally, are they still under some kind of Primary / Sub account str

Questions

 • AT&T Internet Security

743

5

0

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Problem With Unlock Samsung G975U

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

Questions

 • Android

99

3

0

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4g and 5g compatibility of the many LG V60 models

In particular, the LG v60 models LMV600EA, LMV600TM2XACANCB/LMV600TM2XA, and LMV600TM. Are these models compatible with the most often used 4g bands on at&t? Are they compatible with or able to use or capable of using in the future AT&T 5g? Thanks.

Questions

 • Other Phones & Devices

498

6

0

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Is there actually someone at ATT that can help?

I need to have the phone number on my profile changed as it is not mine, it is my spouses. The same number shows up on both mine and my spouses profile and I need to change it so I can use the SyncMyNumber function.  I have talked to literally 8 people and not one of them can actually help me.

Questions

 • Wireless Account

104

5

0

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Failure to easily obtain prepaid phone bill info

I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i

Questions

 • Account & Usage

52

2

0

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LG G8 fota update outside US

Any way to update my phone through fota? I currently dont receive any updates because Im outside of the us and dont have access to an at&t sim. Please help :(

Questions

 • Other Phones & Devices

133

3

0

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New AT&T Fiber Install/Billing Questions

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

Questions

 • AT&T Fiber Installation

92

2

0

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