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Converting from arrears to advance billing without losing unlimited data

Recently married and need to move my spouse's number from his parents family plan onto mine.Both of us have unlimited data, but their account is billed in advance and mine is in arrears, which prevents us from moving the line. How do I change my account to advance billing so that we can move the num

Questions

 • Wireless Account

3.8K

1

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0

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Official Solution

Contact Date format for birthdays, etc in email contacts

When adding a contact with a birthday, etc., the default date format is DD-MM-YYYY. Can I change it to MM-DD-YYYY? It doesn't let me.

Questions

 • AT&T Internet Email & Security

1.9K

5

0

0

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Official Solution

Mexico Plan for Mobile Share Value - May 20, 2016

This looks like PART of the new plan announced for May 20, 2016. At least the part for 15GB or higher Mobile Share Value plans.   "When you choose a new 15GB or higher Mobile Share Value® plan, you will be able to place unlimited calls, send unlimited texts, and access your Mobile Share Value p

Questions

 • Network Coverage

16.1K

9

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0

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I tried to watch a Netfix movie, but it keep stopping to load every few minutes! Is this because there isn't enough bandwith in U-verse?

I tried to watch a Netfix movie, but it keep stopping to load every few minutes! Is this because there isn't enough bandwith in U-verse?

Questions

 • AT&T Internet Installation

5.2K

27

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How do i make att.net my homepage?

How do i make att.net my home page?

Questions

 • AT&T Internet Email & Security

38.1K

11

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0

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U-verse gateway authentication failure

I was cleaning up some wires and unplugged my modem and when it was plugged back in I'm getting a gateway authentication failure when trying to access the internet. My TV no longer works either. My power local internet and broadband lights are green, while service is lit up red (3800 hgv-b modem). I

Questions

 • AT&T Internet Features

363.1K

9

0

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Employee discount

I have an employee discount that gives me 30% off on plans 30% off on accessories and 50% off on phones except apple products and tablets. Can I be apart of the at&t next plan and get the 50% off of the phone and have the remainder divied up over the 20months?

Questions

 • Wireless Account

10K

3

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0

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Official Solution

Confusing equipment return instructions: UPS or USPS?

Hi. My gateway went out and  AT&T sent me a new one. (three days later than promised, but that's another story) In the box was a sheet with instructions telling me to take the broken one to a UPS store. There was also a label for sending it back via USPS. I don't care one way another as long as I do

Questions

 • AT&T Internet Equipment

2.3K

1

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UPNP on Uverse???

I purchased the Samsung 12 camera video surveillance equipment so I can remotely view my home. The cameras are awesome, but my Uverse router obviously does not have Universal Plug and Play (UPNP) capability. So, I cannot view my home cameras remotely. Is there a way to make this work? OBTW, I’m not

Questions

 • AT&T Internet Equipment

17.5K

5

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Turning off WiFi hotspot to save electricity?

I have U-verse internet service, and a desktop computer plugged into the big modem unit provided by AT&T. Everything works just fine and I have no complaint. I understand this unit also provides a WiFi hotspot, which I never use under normal circumstances. Is there some reasonable way (perhaps via s

Questions

 • AT&T Internet Equipment

4K

3

0

0

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Can't pause wireless receiver or rewind

I continue to get the error, "The pause command is not available. Too many TVs in your home are watching or recording TV" when th wirless is the only TV being used. I already unplugged it and plugged it back in. I made sure the other TVs were off. This pluse the DNS issue with internet yesterday is

Questions

 • Watching U-verse TV

52.1K

11

0

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dropping a line and contract/service on other phone

I have two phone lines and one is out of contract. I want to cancel the second phone line (my son's) and retain the main line. Will i have to do a new contract for the main line? I only have another 10 months on the main phone line on a two year agreement and dont want to sign up for another two yea

Questions

 • Wireless Account

5.6K

4

0

0

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AT&T Free Msg

Why do I receive messages about changes to my account via text? Why does it say "AT&T Free Msg"? What exactly does that mean??? Are they getting to send the message for free on their end or something? Why would I care if it's free for them? I know I get charged since it deducts from my pre-paid minu

Questions

 • More AT&T PREPAID Discussions

3.8K

2

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0

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Deleting multiple recordings

Is there a way to delete multiple recordings at once? Like I wanted to delete 4 episodes of Duck Dunasty today and I had to go into each one and delete them, is there an easier way to do this? I'm used to pushing the red button on my directv remote and being prompted to delete is AT&T set up like th

Questions

 • U-verse TV Equipment

27.8K

13

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0

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Can I save some money switching to the Next Program

Right now I'm kind of paying like $97.00 dollars for my cell.  I was wondering if I swtich to one of the AT&T Next  Program, would my bill drop a little if I go with the AT&T Next Program and stay with my current voice, data and messaging plan? AT&T Next 12  with a iphone 5s 32GB would my montly bil

Questions

 • Wireless Account

3.6K

9

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0

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Howto refill from Europe at&t prepaid phone bought in 2011

Hello, can you please help me, I could not find the solution for my problem so far:In 2011 while staying in Florida I bought a at&t samsung a107 cell phone with prepaid card. This year in July I will travel again to the U.S. and I would like to refill my account before leaving. My problem: I cannot

Questions

 • More AT&T PREPAID Discussions

1.2K

2

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Upgrading my Device to Android 6.0.1

Hi,I bought an unlocked AT&T International version of Samsung Galaxy Note4 from Amazon USA with Android Version 5.0.1 preloaded and I live in Enugu, South East Nigeria I have tried severally to upgrade and the failed the whole times. Should I have any problem upgrading to 6.0.1? Chima OEnugu, Nigeri

Questions

 • Samsung

585

1

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0

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Bill

Why am I getting a bill for $107.an only had phone for ten days

Questions

 • Wireless Billing

2.8K

9

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0

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Official Solution

Passport Plans are very expensive when compared to other carriers

I recently added Passport plan for travelling to Canada and wanted to share my thoughts regarding the plan ... Other Carriers like TMobile , Verizon has much better roaming options available , my intent of adding passport plan is to just use Data for maps alone & for that 40$ minimum rate sounds way

Questions

 • Wireless Billing

3K

13

0

0

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Official Solution

U verses button stopped working

I have a S10-S1 remote, the back button no longer works.

Questions

 • Watching U-verse TV

9.2K

2

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