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I cant reach some websites

I have internet connection but somehow when i try to reach some web sites (most of them are foreign country web sites), it doesnt open. I get warning of either 'Your account suspended call Att' or it says too many redirects. I cleared cookies and caches but i stil have same problem. More d

Questions

 • Network Coverage

18

1

0

CUSTOMER SERVICE - IS IT REALLY TOO MUCH TO ASK?

I cannot begin to express how disgusted I am in the customer service of AT&T.  Does anyone know how to get anything accomplished without being transferred back and fourth to every department, each department pointing to the other department?  Is there a magical word I can use to say the installation

Questions

 • U-verse TV Account

446

6

0

0

AT&T Prepaid $45 Change to 12 month plan

I have been a customer for several years with AT&T prepaid, the whole time being on the $45 monthly plan. I went on the website and saw the discounted 12 month prepaid plan at $300. It will not allow me to use my current phone number on it, despite the fact I am already an AT&T customer. I d

Questions

 • Plans & Features

50

2

0

Proof of purchase for recently purchased iPhone.

I just purchased a device 2 days ago; I received it and it had no invoice in the package or any proof of purchase. I wanted to buy Apple care from Apple, and they requested me proof of purchase. Any help?

Questions

 • Apple

17

1

0

I need help changing just 1 of 6 plans to allow hotspots, but keeping all other plans the same

I have a family plan for 6 devices and all have "unlimited choice enhanced" plan, but that plan doesn't have a hotspot enabled. I want to change just 1 of the plans to have a hotspot available, so I want to change one of those plans to "Unlimited Elite", and leave all the others the same on "unlimit

Questions

 • Online Account Access

15

4

Closed

claws-mail setup

The outlook setup screens are so much different than the Claws-mail setup. What do I enter into the Claws-mail setup screens for to receive my ATT emails?

Questions

 • AT&T Internet Account

10

1

0

Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

 • AT&T Internet Features

17

1

0

Att rewards center

When I try to claim me reward, I get the following message- \We're sorry We are not able to locate your information. Please try again.I am not able to get anyone on the helpline number given

Questions

 • More AT&T PREPAID Discussions

21

1

Prepaid stopped charging bills to my bank.

I am out of the U.S. since March 2020 due to COVID-19, and I need help with some problems. I used to make payment ($40.59) for Prepaid refill through the Bank of America app. However, AT&T one day just stopped charging bills for the plan, and therefore I haven't payed for the plan since Jan

Questions

 • Account & Usage

12

1

0

prepaid log in

i can never log into my prepaid account. i always get an error that the information is invalid or the system has an error. i know that my password is correct because every time i try to change it, it says i cannot change it to my current, existing password.

Questions

 • Account & Usage

20

2

0

temporary suspend atnt prepaid

I am gonna be stay abroad for 4 or more months, I want to temporary suspend my atnt prepaid, and still keep the number so I can use it after I return to US. I've seem the solution about refill money into prepaid account, but that answer was couple years ago, Is it still working now? If it is, how mu

Questions

 • Wireless Account

13

1

0

Error in billing - need activation date of phones

I am also trying to find my activation date. I bought 2 new phones on the same day last year under a buy one get one 1/2 off promotion. Unfortunately I have not received any credits on my bill. After looking at my bill I realized the number of installments are 11 out of 30 and 9 out of 30 on the oth

Questions

 • Wireless Account

9

0

0

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Questions

 • AT&T Internet Account

12

1

0

Absolutely horrible in every way - DSL

AT&T DSL is by far the WORST in customer service. There is a huge language barrier, so trying to explain anything or ask any questions is extremely frustrating. The toll free number listed is for U-verse, so you have to be transferred every time you call and 90% of the time the person transferring y

Questions

 • AT&T Internet Account

1.1K

1

0

0

SD024 Error when accepting billing responsibility

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

Questions

 • AT&T Fiber Account

18

0

0

how to stop the service of the cellphone SIM card&payment problem

Hi, I'm a South Korean who study in United State. I bought a cellphone SIM card from at&t with AT&T UNLIMITED STARTERSM plan($35 per line/mo) to use while I study in United State, but due to Corona-19, I came back to Korea, and I want to stop the plan until I return to United State. So, I tried to l

Questions

 • Online Account Access

13

1

0

IDENTITY ISSUES huh... fancy way to say... to lazy to verify anything don't want your BUSINESS

THIS is the dumbest thing I have ever heard! cant verify who i am WHAT?!?! i have had AT&T BEFORE for 3 or 4 years so there should be some record of me right? wrong... BUT it gets BETTER i'm trying to port in my old number from T-MOBILE that is IN MY NAME AS WELL, I live at the same address as i

Questions

 • Wireless Account

21

2

0

I cannot access my acct.to pay my bill

less then one month ago i assumed my mothers acct now even though I can log on to my acct I am stuck in an endless loop as soon as I log on I get directed to AT&T TV a service we had and cancelled over 6 months ago I cant get out of it I call 611 get sent a link that no longer works i opt for li

Questions

 • Wireless Billing

14

0

0

Not receiving credits, traded-in iPhone/ ported # to get $700 off... feel like AT&T has simply stolen my old phone

My wife joined our family plan back in January by porting her number over from Verizon and turning in her iPhone 7 to get the advertised $700 off a new iPhone 11 Pro. It has now been over 3 months and we have yet to see any credits on our account for this. I have tried talking with customer service

Questions

 • Wireless Billing

11

0

0

Mobile Phone Changing Plans

Hi, I am trying to change my wifi plan online, but I don't recollect creating an account at all and my phone number wouldn't go through. I can't receive text messages because I am currently not in the states. 

Questions

 • AT&T Internet Plans

11

1

0

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