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Auto Refill Unsuccessful. Forced to pay full price

I am new to AT&T and to the GoPhone plans.I had high expectations of AT&T coming from Verizon but I see that they're equally disappointing when it comes to conducting business.I really hope somebody from the AT&T end can solve this problem. I am currently enrolled in the $45 GoPhone plan. Immediatel

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GoPhone Expiration Day

HelloI am an international student. And I will be in my home country until August 14. I just read that the plan(GoPhone 30$) I signed up expired on May 19th, and I am wondering what does that expiration day of PLAN mean. Also, what happens if I do not refill my account until August 14th? I do not wa

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Question on sim card Expiration

I have a gophone card and a $40 monthly plan, however I don't have auto refill and I forgot the password on my account. I am not currently in the states so I can't recieve the password reset message. My last refill was on April 17th this year and it was $40, and I believe I still have $20 give or ta

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Cannot refill prepaid "Pay as you go" account via web page!

OMG, this is so (expletive) unbelievably ridiculous.  All I am trying to do is refill my AT&T Pay as You Go GoPhone account balance, via the web page, using a prepaid gophone card that I purchased at the store.  I have done this perfectly fine for the last 8 months and now it is BROKEN beyond belief

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Refill didn't work.

I paid $30 as a refill through my credit card and it didn't work. I received a confirmation message after a payment as well.

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Rate plan expiration (Prepaid GoPhone)

Hi I have an ATT GoPhone number for my occasional trips to the US. My account summary is as follows:   Main Account Balance$35.68Account StatusActive Account Balance Expiration Date02/28/2014 Cancel Date04/29/2014 Rate Plan$50 Monthly Unlimited Plan Rate Plan StatusExpiredRate Plan Expiration Date05

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Rate plan expired even after refill?

So this is what I had on the account a couple of mins ago: Rate plan:$25 Monthly Plan (Expired)Rate plan expiration:Wednesday, August 20, 2014Refill needed to renew plan:$15.75  USDAccount balance:$9.25  USDAccount balance expiration:Sunday, October 19, 2014 After adding $16 to my account, this is w

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Prepaid Refill Not Happening!!

I have a prepaid connection and my account balance is $85.00. Yet I am unable to use my phone as it doesn't refill the account. It just says the account will renew on Sept 4 but as of now I am unable to call or receive calls or texts or use data. Please help.

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Refill Your Account scam

I've had a prepaid account for years. Tonight I received a call which appeared to be from AT&T. The recording said that the information for my account had been lost and to retrieve it I should press 1. It sounded like a scam to me, so I hung up. I called AT&T and verified that it was indeed a scam c

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stop refill for 4 months

I have the go phone with $45 per month plan( $40 with auto refill) and im going overseas for 4 months. Is there anyway to keep my number and stop charging my account until I come back? I have auto refill, so is it enough if I stop the auto refill thing or should I do something else?

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Hello! Just a little bit confused.

Hello! I changed my plan today. I've chosen that 45$ plan and after paying I received a message confirming that 45$ was charged to my account. However, my current balance is still 0$. Is that because I have to pay 45$ to activate the plan and more 45$  to recharge my cellphone, so 90$ total? Or some

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Gophone Refill Before Month is Over?

I have 1 gigabyte left of data on my $45 monthly plan and I have a week of big events coming up. Can I pay another $45 to refill my data and change the refill date?

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When are you going to fix the billing page?

I've been trying to pay my bill for over 24 hours now and the site doesn't want to cooperate.  I tried paying with my debit card.  "We are sorry, your transaction has been denied. Please check with your bank to determine the reason your transaction has been declined." I tried paying with a checking

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question about unused gophone refill card expire date

Hi, I bought two gophone refilll cards ($25 each) from target store. i used/ loaded one refill card, it will expire in three months. What about the other one I have not used/ loaded to my gophone? When will it expire? can I use/load it after three months? in the target store receipt, which mentions

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Trouble activating prepaid phone

I bought a $25 refill card and want to activate new prepaid cell phone with it, but I cannot connect to any of the phone numbers (611 etc.) suggested to get it started... I want to livechat but cannot register an account because I haven't got the phone number yet... please please let me know if you

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