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What is the expiration of my GoPhone Balance if I buy 10 months of $10 auto refill?

What is the expiration of my GoPhone Balance if I buy 10 months of $10 auto refill?Or if I choose to buy two $50 refill cards? Does the expiration change to 365 days once the balance reaches $100?

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When are you going to fix the billing page?

I've been trying to pay my bill for over 24 hours now and the site doesn't want to cooperate.  I tried paying with my debit card.  "We are sorry, your transaction has been denied. Please check with your bank to determine the reason your transaction has been declined." I tried paying with a checking

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Refill didn't work.

I paid $30 as a refill through my credit card and it didn't work. I received a confirmation message after a payment as well.

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precedure of refill gophone with debit card

solved

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Can't refill my account...

Error message received every time I try to reload my account: We are not able to process your credit/debit or eCheck information. Please contact a Representative by dialing 1-800-901-9878 for assistance. It is an interesting business model to not allow customers to make payments.  Even more odd is r

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Do I need to make a call to extend my Gophone top up?

I have a $2 a day Gophone plan and added $100 to keep the line open for 365 days. It's due to expire and I can top up online, but I haven't used the line as I am out of the USA at present, so will my number be safe and will it roll over? I can't find any small print that says I need to make a call o

Questions

 • Wireless Account

572

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Official Solution

Check GoPhone card without service

My mother in law gave us a GoPhone card that she didn't use but doesn't remember when she bought it. We were going to buy an at&t phone only if the card is still usable but stick with our normal company if we have to buy a $50 card anyways. Each time we try to check the refill card to see if it has

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1.1K

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Refill disappears

My phone is an AT&T Z222.  I refill the account every month with a $25.00 refill card.  The phone sent a message to me that my last refill was successful in March and my next phone charge will be on April 1st.  On April 1st the phone sent a message that told me that my phone will renew on April 1st,

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112

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Can't refill my GoPhone account online

Every time I try to refill my GoPhone account online at paygonline.com using a credit card I get the same message: Error! We seem to be experiencing system issues. Please try again later.I tried different cards from different banks, I tried setting up AutoPay - no luck, I keep getting the same error

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4.1K

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Cash balance used before credit card

I have a credit card on my account in order to get the autopay discount, but if I add a refill card, will the cash balance be used first when my autopay renewal date comes up?

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534

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Serial number for lost Refill Card?

Hello...I just signed up on AT&T prepaid. I purchased the SIM card and a $50 refill card, but the card has disappeared.Do  you keep records of the serial numbers on the cards? I was hoping the card could be applied to my account that way. Otherwise it looks like I'm at a loss. ThanksJM

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 • Account & Usage

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Why mandatory refill on 10 cent per minute plan

I purchased from AT&T the 10 cent per minute plan exactly because it was sold to me as a pay as you go plan.  Indeed, I need my cell phone very infrequently and hardly spend more than $5 per month. (Yes, I understand that I am kind of unwanted customer for AT&T, but they wouldn't tell.) What they di

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Possible to get the lost balance back? And best way to extend the expiration date?

I left US for a year and plan to come back in July 2015. I have an account that just expired on 10/13/2014, which I did not realized until today (6 days apart). I thought it would expire at the end of Oct and I did plan to refill the balance at the end of Oct... Now I feel very frustrated because I

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You're Never on Your Own with GoPhone! - Knowledge Sharing Sesson, Wed. Feb 15th, 1-4pm ET

GoPhone and Prepaid services are some of the most widely used wireless solutions in the world, and it's growing every day! We know that you don't have to be in a contract to be a valued customer, so please join us as we answer all your GoPhone and Prepaid related questions on Wednesday February

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Account balance is $0 after refill?

Has anyone else had this problem? I just got my gophone and I put $30 on it from a refill card. My balance shows zero. I contacted customer service 3 times and was told (each time) not to worry about it, it's not a problem. Wait for the next billing cycle. I have a feeling it may be a problem. How d

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AT&T GoPhone refill gift cards

Do AT&T GoPhone refill gift cards ever expire?

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