Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (699)

Relevance
Unlocked iphone 5

Hi everyone I have an iPhone 5 and it was my old one from at&t and I got the message thing to unlock it and it got unlocked and my iPhone 8 from Verizon stopped working all of the sudden and then I tried to put my Verizon sim card into my iPhone 5 since it got unlocked the bars the data comes on

Questions

 • Other Phones & Devices

11

4

0

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Questions

 • AT&T Internet Account

12

1

0

Cellphone Signal problems in 30024

I recently switched to AT&T, and found out that reception in 30024-2716 has the worst reception i have ever seen. I use AT&T given cellphone devices and they are brand new. iPhone 11, Galaxy Note 10, Pixel 4 XL. Everytime we call AT&T they give us an excuse "your building materials may cause interfe

Questions

 • Network Coverage

34

1

0

Changed my GoPhone Plan and data stopped working - Galaxy S3 mini

I changed my plan this weekend from the 25$ basic plan to the 45$ plan and the data is no longer working. Tried calling ATT and all the helping tools here, anyone has an idea of what can be the issue?The H and 3G symbol is showing in the top but nothing works. My phone is a Galaxy S3 mini

Questions

 • More AT&T PREPAID Discussions

523

1

0

0

$75 Unlimited Plus Monthly Plan get roaming (5g)

i am interessed to buy prepaid $75 Unlimited Plus Monthly Plan but for the 5g are able to roaming to canada or mexique ??? or roaming is only 4g ? and need sim for 5G ???  and how identifie the corect sim ?

Questions

 • Plans & Features

19

1

0

Fiber Few houses down

My neighbors have att fiber a few house down from me on the same street but I only have dsl available. Is there an attachment I can buy I am currently paying spectrum $240 a month for business internet. I have been checking for the past two years and nothing. There has to be something I can do right

Questions

 • AT&T Fiber Installation

34

6

0

VML in Call log but no incoming call to go with it

What if you see VML on the call log, but there is not an incoming phone call on the log that corresponds to that voicemail. How can you see what number left a voicemail and triggered checking the voicemail? I want to know who left the voicemail that he would have to check it. Because it doesnt show

Questions

 • Wireless Billing

12

1

My GoPhone account is disconnected? Just set up the plan 2 weeks ago...

Okay... so I really don't know what I'm doing wrong. About 2 weeks ago I purchased a new iPhone 6 (from a friend) and I switched companies from Verizon to AT&T. It was a brand new iPhone, still in the packaging and everything, my friend just upgraded her phone though so she didn't need this one anym

Questions

 • More AT&T PREPAID Discussions

212

1

0

0

Mobile data stopped working

Hi Team, I am on 35$ monthly prepaid plan with AT&T. I am using Samsung Galaxy S8 (unlocked) phone. Mobile Data worked fine for first 4 days and then suddenly stopped working. There is not 4g+ or 4g written besides the network bars on my phone. I contacted the customer care like 7-8 times and tried

Questions

 • Account & Usage

36

1

0

Must read. Incompetence in Management even after being told he is wrong!

I, like many customers on this forum have been getting hit very hard by data overages. My two daughters are on constant wi-fi and do not leave our home but sparingly. I called at&t to speak to a rep about this problem and was told that I must turn off cellular data when connected to wi-fi. I explain

Questions

 • Data & Messaging Features, Internet Tethering

605

5

0

0

Extremely high International data charges

Hi,I resently went to Europe for a cruise. I have the international Day Pass, yet I was charged $407 for Data use. I did not go over the limit of Data that I have on my plan. When I got into our first port of call, I turned my phone on and I recived a text from AT&T saying I had hit $100 in da

Questions

 • Wireless Billing

55

2

0

using a Factory unlocked phone purchased in the UsA

I bought Samsung galaxy note 8 my unlocked phone from Bestbuy and ever since I changed from Samsung galaxy 7edge with the same sim card on ATT super sluggish and drops/never makes calls now wifi calling n/a. I'm pretty sure it this is due to 5g upgrades happening. issue with seeing screen shots , v

Questions

 • Samsung

23

4

0

China Wifi and data

My daughter is in China with her LG G3 International phone. Wechat seems to be working fine for her as is ATT text but she claims she "gets no data." I bought her an Passport plan so she would have data as well as texting.  No other kid on the trip bought the Passport plan and she appears to have no

Questions

 • Data & Messaging Features, Internet Tethering

1.1K

4

0

0

DATA USAGE GRAPH

The data usage graph has disappeared from my account page. I understand that I now have so-called "unlimited data" but 2G data is pretty much useless. I need to know how much high-speed data I have left so that I can add a data package, if needed. PLEASE re-instated the high-speed data usage graph!

Questions

 • Online Account Access

750

1

0

0

SMS Failure with Active WiFi Calling

The issue I am having, and ALL of the troubleshooting steps taken, was described perfectly in this question/thread.  Here's a summary to hopefully prevent any of the standard, canned responses that do not help: ISSUE:  SMS/MMS do not always send when in areas of very little to no AT&am

Questions

 • Data & Messaging Features, Internet Tethering

11

1

0

View data usage outside of att mobile app

THIS IS IMPORTANT PEOPLE! My friend who has verizon downloaded the verizon mobile app on his iphone. He is able to check his data usage from the pull down menu OUTSIDE of the verizon app. This is an extremely useful and convenient tool that anyone would want to use! Imagine if you ever need to check

Questions

 • Tones, Games, Videos, More...

466

2

0

0

International data plan for prepaid

I am travelling for 2 weeks to Europe and have 2 prepaid AT&T lines.Is there an add-on for international data plan that I can opt for?

Questions

 • Plans & Features

24

1

0

Wireless Usage

I have been unable to view my text message and phone log details in over a week. I keep receiving an error message that says refresh the page and nothing has worked not even opening new browsers.

Questions

 • Online Account Access

18

1

0

Switched/upgraded phones - DATA ISSUE

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterday. I am just now realizing that my text messages (not iMessage) won’t go through. My data is turned on but the LTE sign doesn’t pop up & when I turn o

Questions

 • Apple

104

2

0

0

Disappearing Data Plan

I am curious if anyone else has had the following issue:  My unlimited data was dropped from my plan without my consent.  The company has said it was due to an error of an employee, however, they can not put me back on it... Does that make sense?  Sounds like a BBB complaint to me.

Questions

 • Account Features

497

5

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.