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Samsung S8 slows down At & T WiFi

I have a samsung S8 which when I connect to an At & T Wifi at home, starts to slow down internet on all devices connected to this network. The speed drops from an average 14 Mbps to 1 Mbps. I also see that the AT & T 4G is slow on this device. I already did a scan for malwares and monitored data usa

Questions

608

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Apple Support/ AT&T

I’ve been a customer over 3 years now and I’ve had a iPhone 10,11 and now a 12 mini and every single day that I’ve had this phone it’s been nothing but trouble. Apple support and anyone not one employee at the AT&T store can seem to remove my old email and replace it with my new email. Since I’m

Questions

63

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Pace 5268AC with fiber 1gbps speed issue

Hi I got upgraded to Att's 1 GBPS fiber internet. My speeds are inconsistent. I am getting about 400 mbps wired and 300 mbps wifi. I used to have 300 mpbs plan and after upgrading to 1000mpbs, my speeds did not change much... btw, my router's internal diagnostic speeds reads 900/966 downstre

Questions

1.5K

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Port Forwarding Not Working After Factory Reset

Early today I had to factory reset my router after our service went down sometime during the night and remained down until factory resetting. I reset all the previously established ports for my Xbox as I've done multiple times in the past, but for some reason port forwarding failed to change my NAT

Questions

147

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Spyware on Iphone

How can I find out if there is a spyware on my phone.

Questions

54

3

Worst service ever (must know something we dont)

Worst service i have ever had by far. First, i only switched to get better internet; however, internet was trash af. I did not want to upgrade phone because old phone paid off, but they convince saying it was free because trade in value! That was complete (Edited per community guidelines) and got me

Questions

45

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Data speed is incredibly slow

Ever since I switched from prepaid unlimited to postpaid unlimited plus, my data has been incredibly slow. Videos buffer, pages take long to load, sometimes even time out. My software is up to date, there are no carrier updates. I’ve went all the way through the troubleshoot page, twice. It happens

Questions

913

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High ping/slow download

All of my device have been experiencing slow speeds today. I have 1 gig fiber. I ran the speed test through my gateways diagnostic tab, results as follows: Upload: 903 mbps          ping: 2905 ms Download: 112 mbps      ping: 5345 ms I have restarted my ga

Questions

44

1

Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

35

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Slow Internet

I have tried everything from changing my DNS to getting a new router. AT&T advertises 35 Mb/s wireless internet for the plan I have, yet, the fastest download speed I have ever ACTUALLY gotten was ~3.0 Mb/s. I do not know if there is a way to prioritize devices over another, but I game on this devic

Questions

70

3

DSLwifi gateway, streaming, downloading etc is extremely slow, none stop buffer'n, then will just black out.

Dsl gateway worked great, installed 3ish months ago. Working as expected. Had the same service at our prior house and never had a problem with uploading downloading streaming playing games even though we're on a low plan it's still worked out fine. Since we moved here it's worked out until now it do

Questions

19

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Crappy internet service

I am a gamer i love call of duty and such.. I cannot play any without lagging while my wife or kids are scrolling through tiktoc or facebook... Also our phone service has been not working since April 2023 We cannot make or receive any calls without hearing some kind of line corruption. My wife has c

Questions

21

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Low Latency Upgrade

Hello, Are there any residential, online gamer-centric router or service upgrades available for purchase/lease? For example, does AT&T have any plastic or glass optical fiber capable routers that support lower latency than standard issue equipment? I currently have the Arris BGW210-700 Wi-Fi Gatew

Questions

281

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How to remove a page from the Phishing log?

ActiveArmor has labeled a website that I use constantly for Phishing. So I need to remove it. The videos send you to the app. The app is supposed to give you notifications so you can override. Mine didn’t . Then that you go to Profile and there you can authorize websites and more. Mine does not do a

Questions

41

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Device help

My phone was running slow so I reset the Wi-Fi , Bluetooth, and network settings and now the WiFi and Bluetooth don't scan for signals and won even allo me to turn them on

Questions

29

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Report Service Degradation - is there a way?

Is there ANY way to report cellular service degradation to ATT? I am so confused on why they wouldn't want to know they had perfectly good service in a neighborhood for years. And then they altered something like a tower on the network (thinking all good here, button it up boys). But it makes some

Questions

22

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help, new house

Hello, I just moved from Illinois to Georgia, I lived in a small town and I had a very good signal, I moved to the city of Atlanta, and how is it possible that the only operator I have is ATT with one of the worst speeds since the 2000s 10mps is too slow, and for DSL, I call other operators and they

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26

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Trade in

I have recently got a my iPhone 15 pro in trade in with Samsung s20 5g, initially when I asked for the trade in credits, the store reps told me I would get 830, now when I went to store to drop off my Samsung s20 5g, they are saying, they could only offer 350, what do I do now?

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22

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WE WANT fiber to homes

We live in an area of Leander Texas that has copper to our homes only.  There are new build homes going in across the street and Spectrum is putting in fiber to those new homes.  We want fiber too and ATT fiber service, at that!  How does my community go about getting our voices heard and getting th

Questions

69

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Connection is Complete Garbage, About to Quit

I have 45MBits down which is enough most the time. Today on Google Meet, people complain my audio is breaking up, do a test, up is < 3MBits. People with lousy cable connections get 10-15. What am I suffering for??

Questions

70

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