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Unable to access AT&T Business account

We are having trouble logging in to the corporate account for small business. Every time we try to login, we get an option to send a code for MFA, which is fine. But the options are only the phone numbers of employees. As an account admin, I should not be contacting the employees to give me the code

Questions

170

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Network attack blocked

After setting att router BGW210-700 in IP passthrough mode (with disabled firewall & wifi) and connecting to 3rd party router for wifi, I keep getting [NETWORK ATTACK BLOCKED] on Smart Home Manager app almost every 30 to 60 mins. -Should I be concerned of these messages? -Is there a way to sto

Questions

695

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Where can I get my website unblocked from AT&T Internet Security? It's not a malicious website.

So recently I found myself unable to visit my website. It was marked by google as phishing, and when I checked Search Console, it said some of my websites were flagged as that. Well, for some reason, that notice went away, so I think it was cleared up by Google. However, AT&T still marks it as p

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47

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How to block phone number porting.

Is there a way to ensure that someone can NOT port my number without my explicit approval? I am worried about SMS hijacking. I want to add a passcode to my account so that the number CAN  NOT BE PORTED unless the code I have set is provided.  Is this possible?

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192

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Complaint - Trail Camera Pre-Paid

I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology.  I am sure I am not the only customer with this issue.  I  cannot get any tech support at all because they want a pin number.  They want me to put the sim card in a phone to receive a pin

Questions

140

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Neighborhood Watch Camera - Flock - Pole help?

We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S

Questions

103

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Still Getting Locked Out of My Yahoo Account & att.net & constantly getting logged out too! Non-stop password reset! Super Frustrating

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

Questions

110

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Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

2.3K

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Hacked!!! trying to look up Hackers Imie

I was Identity Thefted by 2 people I know. The cops and banks are not helping me much so its up to me to get to do the foot work... I know they got my wifi and ported my cell somehow to took over my Google account. I found this device on my Google thats def not mine and Im pretty sure its one of the

Questions

58

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Need to update my social security number for my account

Good evening. I was recently hacked and most of my information was changed in my account. I was able to update my passcode & email, but my social security number needs to be updated. I have called and spoken to billing on three different occasions. First, I was able to update some info, but bill

Questions

74

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Our AT&T email accounts have been hijacked and AT&T won't help!

We have had these email accounts over 24 years. Mine, my husband and our business account. They have been hijacked along with my AT&T account (cable & internet). I was on the phone with Att From 11am to 3:30pm two weeks ago. They helped me get into two email accounts and my TV/Internet acco

Questions

254

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ATT Active Armor issues

1.Active Armor has full access to files, new installation. 2.ESET is already installed and finds nothing suspicious, nor ever has. In the past, I used Kaspersky which did not find anything either. 3.Active Armor scans the phone and finds a bunch of what it claims to be "riskware", including Google

Questions

145

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I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Questions

122

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Closed

AT&T, attempting to screw me, is now facing a fraudulant practices lawsuit. Anyone care to join.

The AT&T "Integrated Solutions Consultant" (full name known but being withheld here on advice of counsel) showed up at my house on Tuesday 12/16/2020 (during a time period in which an actual SERVICE REP was to arrive). The fantastically beautiful photos of both this rep's vehicle tag number and

Questions

494

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My phone is locked out, saying SIM card is PUK locked

I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant

Questions

49

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Unexplained Phone malfunctions/interference

Hello att support/public defenders, I am currently experiencing internet redirects, graphics lags, large data usage spikes, and phone static during calls. Also, my phone apps have not been functioning correctly. Sometimes I dont get notifications for things that are important even though I have upd

Questions

62

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Account Manager shows up without an appointment

Out of the blue this afternoon an Account Manager starts ringing my doorbell. I don’t answer because I don’t know who he is. I was not expecting anyone. I am 70 years old and I live alone. Then I get a text message… I am so and so from Att, I am an account manager, please answer your door. I thought

Questions

53

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Fiberoptic Hole

Fiber optic was installed in my neighborhood a few months back. They dug out my backyard and put a box in the corner. I came home on Friday. The box lid was removed and left open. The next day I saw a large hole where they had dug up my yard to install the conduit. I went to look at the hole and it

Questions

71

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Closed

My AT&T data is being used by fraudsters

I canceled my AT&T DSL back in 2015. Last week, my AT&T data was used by fraudsters in an attempt to open a credit card. I know this because the email address they used was unique to my AT&T service (the email looks like att@<my personal domain>.com). Also last week, I started

Questions

842

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Text from 55496 telling me to register my new account at register.att.com/###### but I am not an AT&T customer

Does anyone have experience with this one? I assume it is just a scam trying to get me to click the text and the link, but how can I be sure? Thanks!

Questions

325

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