So, my phone is around 4 years old, and it is the iPhone 12. So apparently my phone now has a passcode, but I never put one on. my phone updated and I can't get into my phone due to the code. I was wondering sense it is a prepaid phone if i am able to swap for the same phone and put the sim in. wil

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

I have a business account, and I’m the owner. I was wanting to know if there is a way I can block calls and text being made from a certain number to one of my phones without needing the device or if it’s possible to block calls and text from a certain number on my entire plan I want this 1 numbe

I understand first bills are higher. However, when I established new service in the ATT store, I showed them my special offer for fiber customers.  I assumed the employee put the rate plan in.  My online bill reads as if I just walked in off the street and was offered no discounts. 

Unable to receive text messages from all numbers in any group chats with mixed iPhone and android users. They can see my messages but I can’t see theirs.

I placed an order yesterday.. business account , 2 devices on installment plans. Checked out with a total due of $154.80. That payment processed fine thru my bank. Then an hour and half later another charge of $82.80 was attempted and my bank blocked it with a fraud alert. I okayed it(despite having

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Hi, I found out through another post I made that prepaid subscriptions don’t have roaming in Korea. I can’t sign in to my AT&T account because I can’t get the verification code text to sign in, nor can I make any calls or use live chat. I really need help with figuring out my b

Hi, I am planning to close my ATT account and join my moms account. I was wondering if it would be possible for me to keep my phone number. I really don't want to lose it.

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

I keep receiving 1 to 4 spam text messages a day. I am unable to properly report it. When I forward the text to 7726, it then asks for the sender's phone number. These spam texts are coming from e-mail addresses, not phone numbers. It allows me to respond with their e-mail address instead, and it se

Resolve Text Messaging, Call, and Picture Messaging Issues   Restarting your device can resolve issues like: Texts not sending Not getting pictures No signal or no service - search for network LTE connection issues (Internet) Dropped Calls iPhone messages not going to Android  To resta

I’m being told AT&T can’t unlock my iPhone XR that I paid cash in full through Best Buy anc at@t licked it to only be used with your service and I was t even using the phone when I stopped using AT&T service but can’t get answers why y’all can’t unlock it

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

On 3/1/22 i could not make or receive calls, but texting was working. I took phone to local AT&T store and they checked my phone and said they were having a network issue and it will clear up. One day since then I was able to get voice messages, but that is the only day I could make a call. I th

I have an iPhone SE. Maybe a week ago people started telling me that my voicemail wasn't working. I have a custom greeting, and can access my voicemail messages, greeting, and settings by dialing 1 on my phone. What I can't do is get a message from anyone, even my close family. After the phone ri

My prepaid phone is expiring and I need to renew it for a year. Last renewal I paid 10 dollars for 100 minutes, which are good for an entire year. I just renewed on the ATT website for 10 dollars but the minutes expire in one month. I only use this phone very little for emergencies so only a very sm

Hi! So, I was an employee over at Warner Bros., signed up for AT&T phone services and signed up for the Elite phone plan that gives you free HBO. So last month when I was laid off, sure -- I expected the phone bill to change, but instead they just pushed me off the HBO..? I still have the same p

Ok so I am at my wits end trying to figure this out. I have a Nokia Lumia 635 on AT&T and my girlfriend has a Nokia Lumia 521 (I think...) on T-Mobile. Every day at around 6:53am we text and it takes 5 minutes to get a message from her on my end! At about 6:58am I get the messages and she thinks she