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Cannot send emails

Hi, I cannot send emails. I have this account for many years but now have resigned with att and decided to use it.  I can send emails but not receive them. I have tried everything I know to fix it, checked all settings and relogged in several times.  Any help would be appreciated.  T

Questions

 • AT&T Internet Features

22

2

0

How do I get a technician to show up?

My apartment recently got fiber internet upgrade and I signed up for it mid-November, I got a confirmation email with the 3 hour window for them to show up and they never showed up. Since then I have rescheduled 4 times and a technician still have not showed up, what the (Edited per community guide

Questions

 • AT&T Fiber Installation

88

1

0

Invalid Number Shows on Caller Id

My caller Id shows Invalid Number for incoming calls, even though it's a valid incoming call. The caller Id shows what I take to be the country code (1 for U.S.) and then 1 plus the area code and number. The number is valid.

Questions

 • AT&T Phone Features

365

6

0

Non-payroll Worker Account flagging request

Hi,  I am a non-payroll worker (Contactor) who just created a forums account to help lend support in my off-times. On account creation, I made sure to check the box that asked about employee status and listed my at&t uid, but my account wasn't flagged for the correct rank for some reason.

Questions

 • Community lounge

74

5

0

Where's my $700 Credit for Trade In

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve

Questions

 • Wireless Billing

225

2

CARE CODE: 205.2 [LU003] - need ticket status

I need AT&T to give the status of ticket created 2/3/22 for #226260156 - to fix CARE CODE: 205.2 [LU003]. I am still waiting for someone to contact me - to have this resolved. The issue started back in 1/2021. See the screen shot on AT&T's message before losing access to the emails. Ap

Questions

 • AT&T Internet Security

61

1

Voicemail retrieval

I can’t access my email I got an error message set up visual vm but it’s never worked now I don’t get any        

Questions

 • Account Features

133

0

0

0

It looks like your device is on an installment plan and you haven’t paid it off yet.

Have had my phone for 5 years now, bought from a non ATT retailer. Have chatted with ATT tech support 3 times, each time was told that they'd address it. Last time was with someone from billing, who saw that I haven't owed payments or been on a service plan for this phone since 2017. How to unloc

Questions

 • Samsung

47

5

0

Been wanting to cancel but can't...

Back in the beginning of 2022 I transferred the DirecTV and ATT Internet account from my aunt to my name since she is no longer wanting to take care of the bill. After continuous tries with the TOBR, I finally was able to finalize the transfer. I even got the customer service summary and it says the

Questions

 • AT&T Internet Account

119

4

0

Xbox One Won't Connect to our WiFi

For months now our Xbox has been fine and playing multiple games this entire time. For some reason, yesterday came and our Xbox REFUSES to connect. It'll say we're connected on every single other platform we have at home, but not the Xbox. It also will keep taking us to an "authenticate" page and li

Questions

 • AT&T Internet Equipment

131

1

0

AT&T is saying my IPhone wasn’t returned!

I return my Apple iPhone 12 Pro Max in January via USPS. Via USPS Tracking and statement from the USPS Office, the phone arrived at the AT&T location a few days later after I dropped it off. AT&T isn’t able to locate the phone at their facilities. I requested to open an AT&T case in m

Questions

 • Apple

59

3

0

Fixed Wireless Packet Loss

I am seeing spikes in packet loss that are affecting my ability to stay connected to my work. I have restarted the equipment, but it appears these losses are outside my local network. What can be done to ensure this does not happen?

Questions

 • AT&T Internet Equipment

65

15

0

SMS Messages being blocked to AT&T Numbers

My company sends text messages to customers using Vonage/NEXMO as the gateway. AT&T numbers are not receiving the messages.  I have no issues with the message being delivered by other providers . 

Questions

 • Data & Messaging Features, Internet Tethering

255

4

0

Can't access account security settings in yahoo

Outlook will not connect with my email anymore, and everything is correct, according to AT&T website, in my Outlook settings. Well, when I was looking online for further troubleshooting steps, it stated to check my account security online. However, when I go to my email online, and go to my acco

Questions

 • AT&T Internet Security

408

2

0

Calls, Texts & Data randomly going out (iPhone 13)

I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work.  Contacted AT&T and used their suggestion to restart Network Settings and/or take th

Questions

 • Apple

14

1

0

Closed

Using GB Whatsapp After Update of Whatsapp Official Right or Not in 2021?

Hey guys, I hope everybody is doing great. I have been looking for some solutions related to my GB Whatsapp. Recently, official Whatsapp rolled out their update and After the update, GB Whatsapp is not safe or safe I am confused a bit. My question is, should I continue the GBWhatsapp or not? If

Questions

 • Data & Messaging Features, Internet Tethering

420

10

0

I can't login to my AT&T account anymore

I've had several issues logging into my AT&T account to pay my bill for a couple months now, it have gotten worst and CS and Tech support have offered little to no help. I've called several times and most recently my call was answered offshore and the CS person on the other end was hard to understan

Questions

 • AT&T Internet Account

1.3K

6

Unable to access Activation Portal! Store employee couldn't activate my SIM

I am unable to access the Activation portal for AT&T Prepaid (https://www.att.com/prepaid/activations/) - the page only brings up a "loading..." text and never actually loads. Is anyone else having this issue? Thanks

Questions

 • More AT&T PREPAID Discussions

44

1

0

Oops! Looks like we're having network difficulties. Try again later.

I have been trying to unlock my device for a week now and every time I try I get the error Oops! Looks like we're having network difficulties. Try again later. I have tried to use multiple devices to process the unlock and get the same result every time. I have tried calling, but they direct me&nbs

Questions

 • Apple

581

6

0

Already activated at&t cingular flip phone iv keeps giving me reminder upon start-up to refer to quick start-up quick to activate phone

I am a pre-existing at&t customer who has already activated my at&t cingular flip phone iv to my existing account, not to any pre-paid or new account. Yet every time I start up my phone it keeps giving me a reminder to refer to some quick start-up quick to activate the phone? Can anyone advi

Questions

 • Other Phones & Devices

118

3

0

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