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Call Failed and WiFi Button Greyed Out

Anytime I pick up a call or someone picks up my call, I get a "call failed" message. It's been happening for the last couple of days. I tried turning off/on 1) my phone, 2) cellular connection, 3) airplane mode, and 4) WiFi. I installed the latest iOS and reset all my network settings. Now, even my

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I can not access the IMO. I can not remember what the username and password could be. HELP!!!

I'm an Apple employee and was off today. I received a text today that I must login to the IMO Portal by tomorrow or lose my 57% discount. It gives no web address or link for me to access. I have no idea what my login or password would be once I get the portal address and don't have much time to get

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1.2K

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Sim not valid

I got a phone that gave to me by my aunt. this device's carrier was at&t and i need to unlock this device so i can put my own sim card on it. I also can't see the at&t international hot line.

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Help me please!

​Hello! I bought an iPhone on eBay, but it turned out to be AT&T locked.  When trying to unlock, the following message came: “Hi Vladimir, This device is under a 2-year contract.  You'll need to complete the contract before you can unlock it.  Want to review your contract? &

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23

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Smart home manager

I have tried to sign in to this from day one and haven’t ever been able too…

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Is it safer to have Norton Security Premium installed on my iPhones?

The Norton Security Company sold me on upgrading from Norton 360 security software to Norton Security Premium, which according to them, allows me to protect my iPhones with security and privacy features in addition to my desktop and laptop computers.  I just would like to know from AT&T or Apple if

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422

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Disappointed and disgusted in AT&T customer service

I have placed 2 orders in the last 3 weeks for new iPhone (and not the new 13) and both times they have been a disaster. Both phones I have tried to order have been the iPhone 12 and the iPhone 12 Pro Max both, these orders have been placed and 2 separate times. while talking to the rep on the phone

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basic location features

Hello, I have a question in regards to the basic location features. Does a person know they are being tracked through basic location features? If so how will they now? This person also does not have any app downloaded associated with AT&T.

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165

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Voicemail Not Working?

When I first got my phone my voicemail worked fine, however I do not receive voicemails anymore and I can’t edit my voicemail greeting as it gives an error message “The operation couldn’t be completed. (com.apple.mobilephone error1035.) Trying to resolve this issue, and I’ve attempted restart

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12

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Unlocking request (HELP)

A few days ago I tried to unlock my iphone.I filled out the entire form correctly but I never imagined that they needed a confirmation in my email, which I looked at the next day and 24 hours later. I tried a day later to make another request and it tells me that it is pending. I made the request

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Philippino Rep Kathleen Jewel

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

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79

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Verification code not working

I'm trying to connect an apple watch to AT&T but it sends a verification code to my phone and when i type it in it says it's incorrect.

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255

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Blocking “unknown caller” with ActiveArmor

Lately I’ve been getting numerous calls a day that my iPhone reports as an “unknown caller” that have no phone number associated with them. These calls are all fraudulent calls saying I bought an iPhone 14 which I didn’t. I want to block them in ActiveArmor, but the calls don’t even show up the

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54

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Locked SIM (Reported stolen by AT&T MOBILITY)

Greetings and respect Please know that I bought a new phone and I was surprised after buying it that it is locked by you. I know that I have its own carton and that I am trying to communicate with the seller and that he does not answer from your problem. I want to help.

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31

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Cannot add previously deleted @att.net email account in Mac Mail!!!! 😖

Running Sierra (OS 10.12.6) on MacBook Pro. After some anomalous emails were sent from my email address, I changed my password and contacted AT&T.  The rep told me to remove the ATT account from Internet Accounts.  All Mail info has disappeared from my laptop.  I am prompted to s

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25

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Transferring Phone Number to a New Unactivated Phone

I bought a new phone to replace my unusable broken one. To activate this phone, I need to transfer my phone number, however I cannot transfer the phone number from my old phone to this new one without activating it... so I'm stuck in a bit of a paradox... I'm not sure what to do. How do I transfer m

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898

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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Can't connect to minecraft when tethered to AT&T hotspot iphone 8 or galaxy s10

I live in the middle of nowhere and we usually have satellite internet. Lately we have found that we cannot use our cell phone tethering plan to play minecraft.This used to work fine. I also used to have an issue when attempting to use the hotspot to ssh into work servers over port 22, and that rand

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573

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Still not received credit for a phone

I had a paid off iPhone 11. I was to get $800 credit when I bought a iPhone 14. In November 2022, I got the 14 and was to sent in the 11. I kept being told a box was being sent to me, I waited -nothing. Called again, was told same thing and they extended my return date. Still no box the 3 rd time an

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Wow to hi

My father died and he is only authorized person on acnt 7 lines well I was ok for mint then my son met dude that work for atat so son told that employee to put him on acnt then son wait just moment to get 3 new phones and lines and even it Apple Watch it’s extra line so that 4 and something on tabl

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