Yes, we do seem to have returned to poor Performance with Facebook retreiving photos.   I am again being routed by Facebook to a Miami server (when I think they also have servers in Atlanta, which is a lot closer, and my traffic is probably being routed through).   I don't think the entire performan

i have a att.net email and i cannot receive emails or send emails

In the Christy Drive area of Arnold MO (63010) we have an antiquated telephone infrastructure. I would love to come back to AT&T, but you do not seem to be willing to upgrade our circuits to fiber. I currently pay approx $50/month to Charter/Spectrum for 400mb/s down and 30mb/s up. My current infr

What is the best phone number to call to file a complaint? The loyalty and retention people are the problem and a very expensive one (wireless).  I've done everything for months (MONTHS) to resolve my issues and get reimbursed for a return, for your wireless service not working, for your peopl

Speedtests report fast internet but web browsing and downloading super slow - connection often drops entirely.

I have had my internet for almost 3 years now, for the last 3 weeks my cell phone and laptop both disconnect and will not reconnect to the wireless router. The Amazon Firesticks have no problem connecting, my boyfriends iPhone connects just fine. My laptop is less than a year old, our iPhones are th

I have been having problems with my connectivity for months. A couple of weeks ago, a tech brought me a NEW modem. He made sure everything was working. I have to restart my modem 3, 4, 5 times a day, and HOPE that MAYBE I'll stay connected long enough to send an email. Every time I talk to a tech, t

I have a NVG589 gateway. When I use the gateway provided from you my internet speed is normal, I I use my firewall I get about 15% of what i'm paying for which is about 15-25MB down and 10up. This doesn't make sense at all! I feel like if I want to use my own firewall it purposefully th

My AT&T fiber router covers the main space of my house and I got an Airties 4971 extender to push the signal through the front wall of the house so that we could have good service on our front porch. The problem is that devices (especially the Roku on the TV) that are right next to the fiber rou

After having numerous problems with one side of our DSL, AT&T sent me a new router. Now Wi-Fi is spotty in my 1200 SF house and we've never had that problem before. I moved the router as much as I could with the length of the wires and it's the same. I also have frequent packet loss when playing gam

I've had this issue for the past couple months were I have lag issues and my wireless internet tends to cut out for 10-20 seconds at a time and have packet loss, I only have this issue when using wireless internet when wired it's perfectly fine. I use AT&T Fiber Internet 1000. I've contacted sup

The Worst Internet In The World    My Wifi Upload Speed Is  Download is 16 sometimes most of the time it reaches 2 i saw the website it said 1k mbps where is it not here thats for sure the Ping 60 upload .42 the buffers are terrible I cant do anything with this wifi i cant even buy a router on amazo

So recently (About a month ago) my internet connection has been nothing but flawed. I play games such as League of Legends, Overwatch, ETC; but recently the internet doesnt want to keep a stable connection to the internet, going from an average of 29ping to anywhere around 1000-9999ping, but thats n

My internet goes out every time it gets cold. Technician assigned but it works during the day. It goes out from midnight to sometimes 9am once it warms up a bit in the morning. If the Technician shows at 10am maybe 4 pm finds nothing wrong.     Technician was assigned to come today.

I have just moved into a new building that is in an area that is strictly AT&T. I have installed my router to the service box in room A, WiFi works fine but is not strong enough (even with 1000mbps) for me to get online and play video games in room B. I am aware there is a ethernet connection pl

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

I ordered an apple watch, was given a tracking number and noticed it was delayed in Memphis for a few days, called to see why it was held up and Fedex told me the box was empty. I dont want to wait until an empty box gets to my house to fix this issue. Any ideas on what to do?

I have tested this on my Ps4, PC, and phone and every time I test for downloads, it tells me I download at 13 or more Mbps. Now when I actually try to download a game/app, it downloads at 3 Mbps or lower and is capped at that because I have not seen it increase over having this internet. This is not

Internet has been often slow and unreliable over Christmas, from Dec 22 to today Jan 2.We have 45 mb/s internet in Culver City, CA.Speeds sometimes drop to 1 mb/s or 0. (speedof.me, fast.com. Att speedtest always faster)Usually more like 6-20 mb/s but LATENCY high- 300-500 ms.Result- web page scroll

I upgraded my internet to internet 50 (from internet 24). The tech came and installed fiber and i tested my speed on my phone, laptop, and television and i get speeds of 1-5mbps download and 50-59mbps upload. i get 50mbps download with my xbox one on ethernet and wifi but when i connect my ethernet