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AT&T Prepaid Device with Current Plan

I'm going on vacation and don't want to bring my current iPhone. I would like to buy a cheap flip-phone (already ready for AT&T) and put my SIM in that (the SIM size is compatible). The problem is that the phone I'm looking at is "prepaid", and I don't want to get on a new plan. Can I buy it wit

Questions

14

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

83

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Unlocked phone still not accepting new sim

I went through the unlock process and received approval.  The status shows approved.  I've attempted to put in 3 different sim cards (non ATT, we now live internationally).  I know this company Tigo is supported because I have two other iphones that were originally ATT that are working fine, includi

Questions

468

1

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Cannot unlock my Samsung Galaxy A12

I'll be traveling abroad and need my Samsung Galaxy A12 unlocked to be compatible with foreign SIM card. At first I submitted an online request to unlock, but immediately got a message from AT&T saying I have to use their device unlock app. The app doesn't show anything and wouldn't let me unloc

Questions

58

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ATT Sim card in a Verizon phone

My husband is an ATT customer (iPhone 8) and I am trying to upgrade him to my old Verizon I phone XR. I tried putting the SIM card in the XR but it is telling me it will not work. I know there is away to do this. Can you please assist me with this?

Questions

3.4K

2

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Can't make or receive calls. Text ok

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

Questions

52

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AT&T branded unlocked Samsung Galaxy S8 gives me the message, SIM network PIN blocked. Enter network PUK.

I have an AT&T brand Samsung Galaxy S8 unlocked that I was using with the prepaid service Straight Talk on the AT&T network. I left Straight Talk to go to another prepaid service called Visible on the Verizon network, and take my number with me. IMEI was verified compatible, but when I put t

Questions

177

6

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NO SIM, SOS and ATT site not working

I have an iPhone XS Max and woke up this morning to NO SIM and SOS mode. There are several NO SIM questions posted. Is this a new thing, or has this been going on forever and it's only new to me?  I thought maybe my phone or SIM card was going bad because a google search hinted that could

Questions

308

1

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My Recently Purchased IPhone 14 Is Not Showing In Devices

Hello, I recently purchased an iPhone 14 and it is not showing up under my listed devices. Due to this I cannot request an eSim to active the device, please help.

Questions

274

2

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Avoiding international charges with WiFi calling over another carrier’s data plan (using iphone dual sim/esim)

I’m currently in Japan. I purchased a second, data only eSim for my iPhone 13 for use in this country. I’d like to check my voicemail and make calls to US numbers without roaming or international charges. I believe I can do this by using WiFi calling when in range of WiFi, for example in my hote

Questions

101

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Not able to make or receive calls with new sim card

I received a new phone that had a new sim card with it, for the 3g shutdown. I activated the sim card and put the new sim in my unlocked a71 5g. Everything was fine for a week or so but all of a sudden, I can not make or receive calls. I am able to text tghough. Do I need a sim for the 5g phone?

Questions

2K

3

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AT&T Prepaid Plan for Tourist and eSIMs

I will be visiting the US next month for 3 weeks and was looking at getting a prepaid plan. I currently use an iPhone 11 Pro and, as I will also need to continue using my home cell service (on roaming) and don't want to carry another phone, I was wondering if getting a prepaid plan via eSIM is al

Questions

1.5K

1

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Unlock SIM lock on iPhone.

Hello,   I've been a pre-paid customer with AT&T since 2018 and I bought my iPhone there. In March 2020 I broke this phone and bought a new one (iPhone XR) at AT&T. I immediately paid the full price of the phone and I was told to get a new pre-paid number with the phone, so I did. I also paid for on

Questions

87

7

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How Do I Register a complaint about terrible service getting SIM card to operate?

I spent many hours over 2 days trying to get help online and on the phone without success.

Questions

76

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Netgear Aircard 770S doesn't work with new AT&T Sim Cards

I have a Netgear Aircard A770S, during the pandemic the account wasn't used for 2 years so AT&T deleted the MyGoPhone account. The unit powers up just fine and says "Registration Error SIM not provisioned - MM#2".  Called customer service and they explained the account had been deleted due

Questions

322

5

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Transferring Phone Number to a New Unactivated Phone

I bought a new phone to replace my unusable broken one. To activate this phone, I need to transfer my phone number, however I cannot transfer the phone number from my old phone to this new one without activating it... so I'm stuck in a bit of a paradox... I'm not sure what to do. How do I transfer m

Questions

1K

2

Esim issue on iPhone

I tried converting my current physical SIM card into an esim through settings in order to transfer the esim to my new iPhone 14, but I decided against it and deleted the esim. But now, on my old phone (the one with the physical sim), it says “SOS” only on the top right corner of my phone and can’t u

Questions

189

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Closed

AT&T Terrible Customer Service Policy- No Service Is Better Than Service

My service plan expired and I couldn't use my debit card. I was offered Bridge Pay, and my service was connected. I went into the 611 customer line to pay my bill. My mobile service was shut off, because the two plans conflicted. I wasn't told by the representative that if I paid my bill before the

Questions

47

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AT&T Prepaid Call baring

I tried to call with my new SIM. I had also the package put on bij the employee in the store. When trying to call i get the message; Can't make outgoing calls while call barring is on. When i try to disable it i get the error; Network or SIM card error. How do i proceed?

Questions

116

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I need help

Hi! I bought two Prepaid Sim Cards in USA two months ago. In this momment, I'm in Argentina and have these two Sims. I need help to activate these Sims in Argentina because I wanna send SMS to my family in California.Thanks!

Questions

144

1

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