Hi,I recently disconnected from a competitor and would like Internet service, however I'm in an apartment and I am told by ATT that service is not available at my address.However, my apartment manager assures me that other people in my complex are receiving internet service from ATT, and we are

In my neighborhood the only internet service available is Satellite internet which has a host of problems. At&t does not reach out here but we know that At&t high speed internet is available directly outside of our neighborhood, and pretty much everywhere else around us.  So we have be

The cable company is running cable in our neighborhood and suddenly my phone has ceased to have a dial tone. Pretty sure they cut my line digging. Anyway went to look up how to submit a ticket since it's after hours and att.com/repair does not work. I'm getting The requested URL was rejected. Please

For months now our Xbox has been fine and playing multiple games this entire time. For some reason, yesterday came and our Xbox REFUSES to connect. It'll say we're connected on every single other platform we have at home, but not the Xbox. It also will keep taking us to an "authenticate" page and li

We have been trying to find out what services are running through our yard. We have a green AT&T box in our front yard as well as DigRight confirming we have AT&T lines in our yard but nobody can tell us what we have.  We were told AT&T offers a service where a technician will come

I have had the AT&T Fixed Wireless at my house for a few months now. When it works, it's awesome. For the past 3 days or so it hasn't worked. I had the issue a few weeks ago, a field tech came out, said nothing was wrong, and it magically started working again.    All the lights are green, even the

So we have no Internet service. I have unplugged and plugged back in until I’m blue in the face. The power light is on.  The WiFi light is on. The Ethernet light is on. Broadband light is red. And there is no service light.  I can’t get through on customer service.  Chat didn’t help.

I’m reading through all the topics about AT&T internet being down. Obviously I am experiencing the same issue. A large section in my area is down.  It is intermittent at times.  This has been happening since February and progressively got worse and now 3 weeks into March it’s been com

Our devices keep disconnecting from our home wifi even though our router never shows that it not connected. All lights are solid green but still our devices will connect for about 15 minutes then disconnect for about 5-10minutes for no reason.

I have filed a claim with Sedgwick because AT & T cut my power line. I have a claim number.  I have responded with all documents in the correct time frame.  AT& T representative Tim Patterson and Sedgwick representative Catherine Mwamba both stated that AT &T is responsible an

So I noticed for the past week I've been having to sign in in order to use my wifi, just like as if you were at a business trying to use their wifi. I've been seeing weird error codes with trying to use my wifi. I've never had to do this before. What is going on?

Our business has not had internet or phones for over two weeks because of a copper wire that was stolen about 1/2 mile away from our building. Why isn’t that being repaired? Is it because it’s in a low income area where a lot of minorities live? Why isn’t ATT&T concerned about this?

The neighbors on both sides of my home have att internet. Why is my address unserviceable? What are my options?

I have recently built a house and have been absolutely frustrated trying to get internet service (or any service) to my house. The parcel of land that is mine was given to me by my parents who have AT&T U-Verse at their address. I have not been able to explain this over the phone to anyone at AT

A winter storm blew through most of the midwest two days before Christmas. Our broadband internet service was out the morning after the storm. After about a day and a half, we called and were told there are some outages in Ohio. No resolution. No other information. We’ve done all the traditional tro

Hi, My DSL drops multiple times a day and I'm tired of it. Finding information to contact support is nearly impossible on your site so I'm on the forums complaining about it instead.  My drop lasts for about 60-90 seconds and then reconnects. I lose connectivity at least 3-4 times a day

I have a 2Wire 3800HGV-B that has a green light lit next to POWER, and WIRELESS. I have a red light lit next to BROADBAND and NO light next to SERVICE.

I've been charged $1304.97 for a service I didn't use, and was _NOT_ available to me. In May 2019, I thought I was cancelling one phone, and transferring the service to a new phone (We moved). What actually happened is that the old phone was not cancelled, and autopay kept sending money to AT&am

Oceanside, California has terrible internet, I mean, we can't even play video games without horrible lag and packet loss, as Cox is our provider. My whole neighborhood and im sure tons more of oceanside loves to play video games, but it makes it impossible unless we had att fiber! and thats why im h

I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca