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Unlock my att prepaid phone

Due to covid19 I lost my job and can no longer keep service. I currently have ported my phone number to Q link wireless unaware that I could not unlock the phone for 6 months. I need help now on how you guys can make an exception on unlocking my phone

Questions

169

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0

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Multiple forms of payment

I am trying to order an Apple Watch and iPhone with new service to finish Xmas shopping!! I have two ATT promotion gift cards- is there any way to add both towards payment and then my credit card info for remaining balance? I’m having the hardest time trying to do it. PLEASE HELP!! Thank you so much

Questions

125

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Can I freeze my account for nearly one year while I'm traveling outside the United States?

I am currently in China. I will come back to the United States in the Next August, 2022. I want to freeze my AT&T account. Do I need to pay for the monthly fees still? If I need to pay for it, how much do I need to pay for it? Does anyone can help me freeze my account? I do not know how to freez

Questions

303

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International calling

Hi, I’m planning on adding a passport pass for french travel. if someone calls or texts me from France while Im touring, will the 10.00$ kick in?  Or will I get charged local rate? if I do not buy any international plans,  will I still receive texts in France from USA and from France?

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302

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The network on my phone is not showing up. Even the number is not in the phone settings

Hi, I just bought an att card yesterday, then I put a physical sim card on my iPhone, apparently the network doesn't appear. I'm outside America, and my phone is not from America. What do I have to do? Thank You

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72

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iPhone 12 Pro vs iPhone 12 Pro Max

Hi, I'm planning to upgrade my iPhone X and get the 12 Pro or Pro Max. I'm still on the fence as the Pro Max is really big, but has potentially better camera features which might be worth it. The main differences that stop me from buying the 12 Pro right now are the bigger sensor in Pro Max (so a

Questions

397

3

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Trade in offer and pay off early

Hi, there is a $800 trade in offer for iphone now, I'm wondering if I pay off the installment plan early will I continue to receive the trade in bill credit every month?

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1.9K

4

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Is it possible to recover a deleted voicemail that's 60 days old?

Is it possible to recover a deleted voicemail that's 60 days old?

Questions

837

2

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Visual voicemail charges for new lines

I added two lines a couple of weeks ago. I have a total of 5 lines. I have been charged $14.67 for each new line I added for visual voice mail on top of the per line fee. There's no option to turn off the visual voicemail feature either in the ATT app or website. Note that this VVM charge o

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1.1K

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How Do To Forward Cell Number to Another Number when Cell Phone is Broken or No Power

How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number.   Note: This is critical when working in emergency management roles, situations w

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494

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Iphone hot spot usage

How do I track the data consumption of my iPhones hot spot? I can only see the total data usage.

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16.3K

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ATT Prepay SIM not working in Apple iPhone XR

I swapped the SIM in my XR to an ATT Prepay (from a TMo) and the phone works but getting no data. How do I get the phone to take the ATT settings? The prepaid plan has data, the account says it's all good, and I know the phone works...(and yes, it's unlocked).  Surely the iPhone can recognize

Questions

520

2

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In Army deploying soon

Deploying soon, what is needed for ATT to payoff remaining installments on my phone?

Questions

23

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Wireless activation and upgrade fees

I'm thinking about upgrading my iPhone 8+ to the iPhone SE. Do I have to pay an upgrade fee + an activation fee when I do an upgrade? How much is the upgrade fee and activation fee?

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191

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Releasing Phone Number

My husband wants to transfer his number to my plan. Is there anyway to release his phone number without having to contact his father (account holder)? He has a narcissist for a dad who refuses to do anything to help him out, but my husband doesn’t want to lose his phone number. We do not know the

Questions

159

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Recover my moms old voicemail greeting

My mom died 11 years ago. Her number has been disconnected from our plan but doesn’t seem to belong to anyone else. Was just wondering if there’s a way to recover it so I can record it.

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67

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iPhone 12 pro

Hello, I recently ordered an iPhone 12 pro from apple and signed up for the $800 credit for trade-in from at@t (tradeinoffer20).  Because the promotion credits my account monthly instead of all at once, will I loose my credits in the future if I want to pay the phone off early and upgrade aga

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652

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Problems with sbcglobal email.....AGAIN!

My sbcglobal email works fine on my Windows laptop, but keeps getting an error message "the connection to the server failed" on my iphone and ipad. I deleted my email on both devices.  I was able to set up the sbcglobal on my phone and it worked for a while but now i'm getting the same error m

Questions

233

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don't activate mi iPhone in Argentina

Hello good afternoon, I am communicating from Argenitna, I have a problem with an iPhone that I bought in my country and I cannot activate it since it is with your company, I contacted Apple and they have told me to contact you to release the equipment and can use it here in my country, can I give y

Questions

69

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No Personal Hot Spot On iPhone SE

I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?

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90

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