If I can’t pay my bill that automatically draws from my account due to COVID job closure, do I contact AT&T directly?

Hello, I recently bought iPhone X second hand and I found out it is sim locked. After a bit of research, I found out that it is not only blocked to AT&T but blacklisted, too. Strangely, the phone was manifactured on 01/14/2018 but blacklisted only month and day later. Is there any chance it cou

Whenever I try to log into my email on a computer it tells me my password is wrong. So then I change it on the computer. Then I’m able to login. However then I am logged out of my email on my phone. So I put in the new password that I just made on the computer and it tells me that the password is in

I belive i was issued a faulty phone in august 2019. I am still on a cintract with you, however the phone sporadically freezes and then turns off and doesnt turn back on again unless i reboot it. It is an iphone 10, less than a year old. I cant ring customer services because I am currently in the UK

Plan to add a phone to my existing family acct. Is it better to do this online or at a store?

my sim card i got from at&t on 3/9/15, for my IPhone, stopped working since yesterday .I have removed, cleaned and inserted it more than three times, the message still reads : sim is not install.  can someone help me? Thanks!

I am gifting my old, deactivated iPhone X to my Dad for Christmas. Do I need to buy a new SIM card before he can transfer his AT&T service from his existing iPhone 6 Plus? Or will AT&T send him one when he calls to transfer?

I have bought iphone used from america locked and I can’t unlock it I’m not the first user  i don’t know the account of the first user and i cant reach him  i want to request to unlock it or know the payment plan  I have the imei code and the serial no and my icloud on it anythi

I was given this old Iphone 6 phone and it is free and clear from AT&T, and the former owner says there is no monies due on the phone , yet AT&T will not unlock the phone saying balance due on phone?We want to reprogram the phone for a homeless person , please let us know how this can be resolved?

I have a $50 prepaid account, which should provide roaming coverage in Canada. I have rebooted the phone and still no service. I am in Whitehorse, where I should be on the Roaming partner’s network. using iPhone 8Plus. Cellular data is on. Data roaming is on. What am I apparently not doing right

They closed my case And told me to pay 231 dollars. If I can’t pay my rent joe in the (Edited per community guidelines) am I going to pay a cellular bill. I HATE THIS COMPANY. Everything they say about helping the community when in need I’d just a front. Even if I could pay the 231 for services will

i will add i did NOT accept an answer, although i was and am in the process of trying out solutions suggested to this question but i find it peculiar that i was bombarded and harrassed all to have that thread closed unbeknowst to me.... so i repeat My mother and I have/had a family sharing pla

I need my call and text logs from January- July 2020. Can it be done?

Hi, I cancelled my phone number and have received two bills since. I’ve spoken to five AT&T representatives who confirmed the account is cancelled. Why am I still receiving new bills from the company? I have left the country and this is causing me severe mental trauma. Please stop billing me unneces

Received below message. Is it a scam AT&T FREE MSG: In Feb 2022, we're shutting down our 3G network to make improvements to our network. We're shipping you a new FREE cell phone to replace your device ending in *4118*. All you need to do is activate the new device. You'll find setup information

Hi Dear, I've two iPhones 1th. Gen and I'd like to know if it is can officialy be unlocked. Thanks

Very since the last update I can’t keep my iPhone connected to the Bluetooth on my truck. It keeps switching off and on. I even have a Bluetooth charging port that I use to play my music through and it will not even stay connected to when I get a call. Anyone else having trouble? I have called att

The last email I received said that the trade-in kit would be shipped separately from my new phone in 10 business days, but I still haven’t received it yet. Are the 10 days from when I placed the order for my new phone or when I received the new phone in the mail?

I am from the UK and 2 years ago bought a pre-paid Sim and loaded it with credit. Because of Covid I have only just been able to return to the US and put the Sim into an old unlocked iPhone I have. I have a “no service” message and when I go onto Network in the Settings, it says the Sim is not provi

I bought an iPhone 6 from someone but it is locked for AT&T. I'm not with this carrier so I tried to unlock it but it says there is an unpaid balance. What can I do?