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Error Invalid Message - Can't Text My Mom

My mom got a new number. When I text her I get an immediate reponse text saying "Error Invalid Message: Please re-send using a valid 10 digit mobile number or valid short code." I went online to troubleshoot. I'm on an iPhone 6plus. I cleared my phone of all incoming and outgoing calls/text to the n

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1.1K

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Need Changed IMAP port incoming server Due to 0x800ccc0e error message (9/2022)

My current port for IMAP incoming email is 993 that appears to be incorrect having been changed by AT&T. I know this  due to an error code 0x800ccc0e.  My outgoing SMPT port was tested and fine.  What is the new IMAP Code?  The error code states as follows:

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97

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Callers unable to leave a voicemail on my phone

For the last month or so, anytime I am unable to answer callers get a “your call cannot be completed as dialed” prompt and it hangs up on them. If I answer, the call goes through fine. I’ve tried updating my phone, restarting it, and updating my voicemail password and nothing works. I even went into

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8

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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70

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WixStudio.io links for customer sites are blocked by AT&T

I am building servel site in Wix Studio for clients. Since Wix Studios launch on Aug 1 we have been able to see the temporary URL's just fine. The last few days we cannot and this interferes with customer communication during the build process. Please white label all URL's that contain wixstudio.io

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16

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AT&T refusing to apply credits to my account for money I paid.

AT&T pulled the whole, we haven’t received your traded in device form 6 mo the ago so now we are going to add these extra fees to your account, back at the end of July for an iPhone 12 that I traded in via USPS back in February 2023. After talking to many reps that could not help me I started ma

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21

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DENIED iphone unlock because no longer active on an account!!

Can someone please help me I bought a phone from a friend and he told me to wait another month and I will be able to unlock phone online. When I go to try it says denied because the iPhone is no associated with an att account and to try again saying “no” to question about being an AT&T customer

Questions

201

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McAfee

Why after several years is the link still broken for the McAfee download? In the past 3 months we have been hung up on after an agent states "I'm sending you to another escalated department to resolve the issue with your account" 7 times. Twice in the same day. All I ask is stop the scam please beca

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71

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Reporting a Bug in Smart Home Manager [Error 205.7]

This has been reported previously here in the forum, with no resolution. It's a genuine bug in the software and should be easy to replicate on your end. This happened on an iPhone 11, fully updated. (My iPhone 8+ did not have the same problem, nor did my PC.) Download and log into the Smart H

Questions

739

4

Secure Family - Sign In Error

I have added this feature to my plan, in trial right now.   Sign In Error pop up shows immediately after I tried to sign in. Ask me to try again later.  I have tried this app on other phone, install/uninstall, restart the phone. Nothing seems to let me log in.   

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205

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Can't download pdf / jpg attachments

On Chrome or IE, I cannot download pdf and jpg attachments. I receive an error message everytime I try.  The current workaround is to forward the email to gmail and download there or switch to the basic version of Yahoo email. Thanks, Jon

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818

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MicroCell No Longer Recognizes address

We activated our MicroCell, a Cisco DPH154, in July. Several times since, I have gotten a text about a location error, but we have never moved the unit, and it always continued working. This is our part time cabin, where we have NO AT&T service. On our arrival to our cabin on 12/26, I noticed that w

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689

8

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PACE 4111N modem Red Service light

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

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272

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Equipment Non return fees

I am now being sent to collections for $97.04 non return of equipment. Strange thing is that I returned the equipment and have the receipt from fed ex for the consolidation return.  I contacted att Directv when I received the first past due notice.  After the annoying ‘try to get someone

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11

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Can’t submit ACP form

I have tried several thousand times and still get the Sorry something went wrong try again error message when submitting. All my information is correct and I NEVER GAVE permission for the acp benefit to be removed from my account to begin with. Everytime I call the acp phone number I’m placed on lon

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150

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Upgraded Wifi = Worse Experience

Somehow I seem to have gotten the short end of the stick on this one. I used to have 6mbps of internet and for the most part it at least worked. I have upgraded to 75mbps, and the internet seems significantly worse. How does it go from 6-75 and become a worse overall experience. You can stream and i

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99

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Playstation not connecting to PSN.

Is anyone having issues connecting to the PlayStation Network? My wifi and connection isn't an issue, I've read through many other forums and contacted both Sony and AT&T for help, but no success on either end. I've tried Port Forwarding, Buying a new router with new Ethernet CAT 5e, Upgraded my WiF

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48

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At&t can not seem to unlock my paid off phones

I spent 3 hours on a chat last Thursday to get my phones unlocked. After trying on my own a dozen times or so thru the automated option. My phones were paid off over a month ago but the automated option shows they are not, and Advanced Technical Support seems unable to get them unlocked. So a claim

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21

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Migrate From Wireless to Digital and more…

So I have been getting an insane amount of flash sms messages on one of my wireless numbers. I’ve called and been told to work with the cell phone manufacturer to fix the issue, to no avail. The manufacturer referred back to AT&T in fact. I know I’m not the only one with the issue, there’s an ac

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37

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I need to talk to someone higher than a supervisor or loyalty manager

(my complex has a contract with ATT so I have no choice but to have them for internet) I have been on the phone with ATT for 3 days straight trying to get my internet connected and i’ve been hung up on more times than i can count. They took 200 dollars from me than told me I can’t get internet. I’ve

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69

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