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ATT email account won't allow files to be left on server
Have two ATT email accounts - both set up exactly the same. Using Outlook 2013 One account sends and receives without any issue Second account will not receive - error message says " Your Email server does not have the features required to allow messages to be left on the server" Have double che
Questions
• AT&T Internet Security
Pop3 mail on outlook 2010 through sbcglobal.net on windows 11
Difficult to set up. Tried same info as on windows 7 did not work Downloaded security key from yahoo mail and now inbound mail works but no luck for outbound Tried ports 25, 465 and 587 - no luck Any ideas, please? Could McAfee be the problem?
Questions
• AT&T Internet Security
Unable to Access Voicemail on IPHONE 6 PLUS
I am unable to access my voicemail, my entire list of saved voicemails have disappeared. I have went through and done airplane mode and switched back on, didn't work, I have reset my network settings multiple times, still gone. I can't even call when dialing 1 on my phone, I have absolutely no acces
Questions
• Apple
Duplicate account created by mistake by account representative - Options???
Hello! I'm currently travelling and with limited mobility due COVID. To keep contact I opened a new account online (via chat). I specifically asked for an eSIM to activate in my iPhone. The account representative opened a physical sim account and then an eSIM (2 lines instead of one!) After being un
Questions
• Wireless Billing
Unable to change Prepaid Plan
I'm attempting to change from the $50 plan to the $75 plan. Whenever I do, I get the message "Error: This number is not valid please input you number again."I've tried making the change from my phone as well as online but neither works. What do I need to do? Thanks.
Questions
• More AT&T PREPAID Discussions
HELP. IP Camera NVR Remote View Slowly Loading After AT&T Fiber Install
Hello All, I am having very similar issues to this thread: https://forums.att.com/conversations/att-internet-equipment/accessing-remote-ip-cameras/5defdb38bad5f2f6069c691e Yesterday after AT&T Fiber install (1000), my Zmodo NVR with 8 IP Cameras is now very slow to load, they do work but t
Questions
• AT&T Fiber Equipment
"We are sorry, your transaction has been denied. Please check [...]"
I am using AT&T PREPAID, $45 Monthly Plan. I want to "Make A Payment" and also to activate AutoPay. I tried on several different days using different browsers. I can specify my checking account and last four digits of my SS#, and then I get: We are sorry, your transaction has been denied. Please che
Questions
• More AT&T PREPAID Discussions
Websites do not start from the home screen on mobile
I save my favorite sites as desktop icons on my phone. But when I am connected to Wi-Fi, the sites do not load. However, they are downloaded via the mobile Internet. If you open the site through chrome, then everything works fine. I do not know all sites, I only checked on https://www.accuweather.co
Questions
• Samsung
Unable to create my AT&T account for my new BMW X3 bought in Canada
Apparently I should have a three months free internet in my new BMW X3 but I am not able to create my AT&T account on-line, I am still getting an error message, see below. I get the same error while I am trying to create my account from my cell while inside my car. I cannot even conne
Questions
• Wireless Account
New error message: "You have to be on the main network to access Advanced Settings"
Encountered a new error message, have never seen it before. Trying to access gateway's Advanced Settings from SHM, received the error "You have to be on the main network to access Advanced Settings". Don't know what this means or how to remediate. Thanks.
Questions
• AT&T Fiber Equipment
New cable pole
AT&T installed a brand new pole, next to the old pole over a year ago. Since then, we have all been repeatedly calling to get the lines moved. There are so many lines that are unused currently connected, and when the pole was placed it pushed all the existing lines hanging back. We have a MESS o
Questions
• AT&T Internet Installation
Unlock code from AT&T does not work (Samsung Galaxy S5)
Hello,I am trying to unlock my Samsung Galaxy S5. My unlock request was approved and AT&T gave me the 8-digit unlock code.I followed the unlock steps that they gave to me:1. Power off the device, remove the battery, and insert a non-AT&T SIM card.2. Re-insert the battery and power on the device with
Questions
• Samsung
AT&T not letting me port my number
I have been trying to port my number from AT&T for over a week now. Both the company and the 3rd party company I tried to use as a middleman said that AT&T is declining. I have been given a HUGE run-around after the first failed attempt. They gave me the EXACT same porting information after
Questions
• Wireless Account
Sorry, we don't recognize this email.
We have been using our business email through AT&T for 13+ years. TODAY, we are unable to sign into our email. We are getting the following prompt, "Sorry, we don't recognize this email." We are obviously needing access to our email so we can service our customers. Please help!
Questions
• AT&T Internet Security
Lost email not found on accelerator etc.
About a year ago, I lost access to my yahoo email. I kept getting "not found on accelerator" error message. My parent account was/is at att.net domain, which was linked to my yahoo.com email. I finally spoke with a tech on the phone, who said he was familiar with the issue. He sent me to another tel
Questions
• AT&T Internet Security
Red signal strength problem keeps happening on home phone wireless device
The device works then randomly gets the red signal strength light and stops working. Sometimes turning it off and on works and once I reset the connection online. It worked for about 8 hours then the next morning the light was back on. Turned it off and on and is working again. Why does this keep ha
Questions
• Other Phones & Devices
Cannot connect mail to Mail App or Yahoo Mail App
Everytime I try to connect my @att.net email account to a mail app from my phone, the following happens: - I get taken to the att login page, okay fine. I input my login credentials. - The next page asks my to reset my password. I reset my password. - I get taken back to the att login page. I inp
Questions
• AT&T Internet Security
email cancelled account
We have been with AT&T for 17 years. We have had the same email account for 17 years with at&t. We have been cancelling the same share plan since Nov 2019 and it will not be taken off our bill. I have called repeatedly and finally started getting everything in Chat and print. They are still billing
Questions
• AT&T Internet Security
Error [OR-DVASA2-02]
I have received this message, "Error [OR-DVASA2-02] YOUR ACCOUNT ISN'T ELIGIBLE FOR MOBILE PAYMENT SERVICE. CALL YOUR MOBILE OPERATOR". Each time I try DCB (Direct Carrier Billing) it returns that my phone number with AT&T is not recognized and merging for account verification.Steps I Have Taken:
Questions
• Wireless Billing
Reactivate eSIM?
I have a data plan for my iPad. AT&T mistakenly cancelled my data plan, which caused an error message of "SIM Failure." After contacting AT&T support, they reactivated the data plan for my iPad, but I still get the "SIM Failure" message and cannot connect to any cellular data. I
Questions
• Apple