
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can! What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on the A
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
Has anyone gotten any e mails supposedly from att/yahoo saying to click on box to update my info by a certain date or mY account will be deleted. I have not done this, but wondering if this is legitimate or a hack. Please advise is anyone else has gotten this or knows anything about it. Thank you
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
Suspicious text: AT&T Free Msg: Payment (by bill credit or check) available under a settlement. File your simple claim to receive a payment. For more information, go to www.ATTVianuClassActionSettlement.com or (888) 564-8288 From: 11112000 Seems like it could well be legit, so worth investiga
Questions
•
Wireless Account
Accepted Solution
Official Solution
Can't send or receive email using Windows Mail, on a laptop running Windows 11 Home. I get the error message: "We couldn't access the account. You might need to update your password or give the account permission to sync to this device." Same situation with Apple mail on an iPhone.
Questions
•
AT&T Mail Setup
Accepted Solution
Official Solution
Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
Hi. I hadd an email account [email scrubbed] a long time ago and am in need of a document on that account. I am having trouble logging in to it. I cant remember phone numbers that I had at the time or recovery emails. Can you help?
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
I have added an email signature, but how do I make my linked in address a hyperlink?
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
How do I block "arcade yum advertisements"? [Subject edited for better exposure]
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
Hello, I'm able to access my main account. Under profile going to sub account I am not able to reset a subaccount password as it indicates my User ID is not allowed, which does not seem right coming in from the main account profile. Also there is challenge trying to setup access to subaccount email
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
I routinely use Thunderbird to manage my email. Once in a while I sign on to the ATT Web Mail site to be sure discarded email messages have been actually deleted. I'm using a secure mail key, both in Thunderbird and for access to the ATT Web Mail. Today the secure mail key no longer wor
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
I have an SBCglobal & ATT.net account. I combined them today using the sbcglobal account in error. First I'm not sure about the benefit - because now I do not seem to have ANY access to my ATT.net account which is the more current of the two. HOW do I undo this error? Help is much appre
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
My incoming mail is going to the Trash Bin.
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
The option to delete an unwanted email in my inbox has disappeared. How can I get it back.
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
I have no backups and At&t only gives time of sent and received text.
Questions
•
Account & Usage
Accepted Solution
Official Solution
Before I left to deploy to Iraq I stopped payment of my service until I would return. Recently I tried to make a payment to reactivate it, however the at&t pre-paid website is saying my phone number is no longer in service. Is there anyway I can reactivate my phone number so I can be able to contact
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
He just keeps telling me that he can see all my history and I've looked up if he can , and it's always a different answer and he always mentions some Myat&t app what does that do
Questions
•
Online Account Access
Accepted Solution
Official Solution
Does anyone else experience an automatic deduction/charge for your phone bill and a subsequent email as a notice that your bill was paid but you never received the bill by email??? I have experienced this for over a year if not longer and have complained quite a few times. I am finally disgusted and
Questions
•
Wireless Billing
Accepted Solution
Official Solution
I have an email from AT&T that I need to forward to their customer service or billing support. Does anyone know/have an email address like this?
Questions
•
Wireless Billing
Accepted Solution
Official Solution
We are a non-profit organization using ATT email. We have had several people leave the organization. I need to manage the email accounts, add, change delete, but need a password reset as I have no way to get into the [email scrubbed] account to add, remove or modify email accounts.
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
All of my attachments, regardless of format, are converted to PDF when I open them. Is there a way to disable that feature?
Questions
•
AT&T Mail Features