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Why will AT@T not stand behind their product? Its because they KNOW they screwed up and don't want to admit it. The Motivate phones are trash . . you do NOT want to buy one.

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192

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Help with volume control and notification wake up phone

I have the att radiant max. With the recent software update I can now longer control my volume for anything (media, ringer, texts) with the volume buttons on the side of the phone. Is there something I can do to fix this? Also is there a setting or option somewhere in the phone to have incoming

Questions

210

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ATT told me my phone was not locked so I moved service, but turns out it is locked and now I am stuck

I was ready to upgrade my iphone 6 to an 11. Been a customer with ATT for over a decade. Went to local store and bought the phone. They had a plan to give HBO Now, and with COVID lockdowns, seemed like a good idea. I opted for that plan. I wanted to pay in full, but the ATT rep said I had to financ

Questions

400

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Closed

business phone At&T landline

So I can receive calls from At&T cell lines but Verizon cell lines CAN NOT call into my business. Need help because this cost me money for every call I miss.

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141

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Property Damage from Fiber Install. Claims Numbers arent working

Please help. ATT recently came out to run Fiber lines in my neighborhood and damaged my property. I have tried calling all of the numbers listed on your site as well as customer service. How do I get my yard repaired? Please help!

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1.1K

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Is anyone else experiencing issues with AT&T 5G speeds

I live in Atlanta, GA and the 5G speeds here are terribly slow throughout the city. I feel misled and lied to.  If I knew the 5G speeds were going to be subpar, I would not have purchased new iPhone devices nor changed my wireless plan.   Is anyone else experiencing slow 5G speeds and

Questions

647

4

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Website is Blacklisted as Malware

My business website is experiencing what seems to be an alarmingly common issue wherein anybody using AT&T is denied access. The prompt claims malware (see image).  I'm praying that a streamlined solution has been established, given how many similar unresolved threads I have come across he

Questions

93

4

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Prepaid account number

Where can I find my prepaid account number?

Questions

401

4

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Nokia x20 certification

Is there a reason the nokia x20 8Gb 5G Model: TA-1341 is not certified for use on the AT&T network. From all the information ℹ can find there was an agreement made between AT&T and Nokia (Edited as per community guidelines) Need to understand why, AT&T is not certified nokia x20 it meet

Questions

449

12

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Device trade in amount

Hello, when we opted for the 'trade your device in' program I was told I could get as much as $800 back for the phone. Now I wasn't expecting that much, but $35 is a slap in the face!! I paid over $900 for that phone and it was in mint condition. Please tell me how you arrived on $35 for a trade-in

Questions

278

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remove landline service from building

i own a building and want to have the existing AT&T service lines removed. I called AT&T on February 6, 2023 and was given a "Ticket Number" PX85DV07. Nothing has been done. I attempted to call to check on the status of the removal and could not get a response from any of the representative

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181

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Bought an 8 Plus.. and it has a remaining balance from the previous owner.

I'm super (Edited per community guidelines) off. I spent the last of my money on this phone, because my fiancee had hers stolen and she needed a phone for work. When the phone arrived, i tried to unlock it through the unlock portal ONLY to be told there's a god dang balance left on the phone from th

Questions

88

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Acp

I am not able to find the ACP wireless sign up form. When I try to go to page it says it is not available. I would like to sign up

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165

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How can I request a device unlock?

The person who sold me the device says that the device is no longer linked to them, but when I ask for the unlock they say that the device is linked to an account.

Questions

80

5

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Unresponsive phone

14ProMax lost complete power. Phone less than 14 days old Apple refuse to exchange, told its AT&T’s responsibility AT&T refuse to exchange, they say it’s Apple’s responsibility According to AT&T, there is a 14 day exchange period, whereas the phone could be returned After such

Questions

50

3

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Blocked calls

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

Questions

61

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Plan switch

Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit 

Questions

97

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ATT NumberSync won't function

I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but

Questions

212

4

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We have lost AT&T service in Sugarland, TX

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

Questions

184

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After porting our number, people in our local area with AT&T service can't call us

We ported our number (Land Line) away from AT&T on Dec.15th. We switched to a VoIP provider and now none of the people in our local area with AT&T service can call us.  AT&T said the issue was with the new carrier so we ported to another VoIP provider and we have the same results.&

Questions

246

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