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Ordered iPhone 12 Pro, waiting on Pending Port Approval

Hello, I ordered an iPhone 12 Pro on 10/21 and it's still stuck on "Pending Port Approval" with a Delivery by date of "November 19, 2020-November 27, 2020". Is my phone still going to ship on those dates? Is there anything that I need to do regarding the port approval? Thanks.

Questions

 • Wireless Account

94

1

0

Apple Watch Series 6 - unable to NumberSync

What happens is that I get the notice that NumberSync is activated, phone shows it is activating, and then 10-15 seconds later I get a text stating that it was removed. At no time has my new watch (upgrade from Series 5) been able to be attached to my plan.   I have not called into suppor

Questions

 • Apple

372

1

0

I'm a victim of identity theft and can't get help from AT&T so what do I do now? Can anyone help me?

I went into an AT&T store back in April of 2021. I had a billing question. I showed the women my license and she helped me with my billing questions. I left the store with just my phone and I was surprised how quickly I was helped. In July, my AT&T bill went up to around $600.00 I didn't th

Questions

 • Wireless Account

420

3

0

Very Slow Data Roaming Speed

My data roaming speed has been abnormally slow for about 2 weeks now, after getting back from Hawaii when I did use up all of my high speed data. However, My plan renewed two weeks ago, and now when I check I still have 5.5G remaining. my Zip code is 10019, but I am sure it cant be caused by disrupt

Questions

 • Account & Usage

165

1

US AT&T Activation Policy

I want to sim unlock my iPhone XR that i bought in Best Buy. Upon the purchase I inserted my old SIM card (from Claro Brasil) and since I had bought a ravel package, it connected to AT&T. Now that I'm in Europe, I want to SIM unlock my phone but it says that the iPhone is locked to the carrier "US A

Questions

 • Other Phones & Devices

993

4

Where's my $700 Credit for Trade In

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve

Questions

 • Wireless Billing

214

2

I want to watch HBO w/ my provider but it says "too many attempts"

I wanted to watch HBO with my provider AT&T, but I forgot I changed my password. Now I cannot log in on my device anymore for the HBO account because it says "too many failed attempts". Please I just want to watch Euphoria and I already changed the password after it told me "too many failed atte

Questions

 • AT&T Internet Security

42

1

0

Bellsouth.net email not recognizing my login info (Care Code: 205.4)

My bellsouth.net email just stopped working for no good reason. I have tried to reset the password multiple times and even ATT tech support is unable to help at the moment. I was escalated up two tiers and they checked to make sure there are no website issues. They had me try to login from multiple

Questions

 • AT&T Mail Login & Security

21

1

0

AT&T SCREW UP (END USER PAYS THE CONSEQUENCE)

MY LINE WAS DUE FOR AN UPGRADE. I CHOSE THE GREEN STYLUS AND AFTER A FEW DAYS, IT STOPPED WORKING. I CONTACTED AT&T AND THEY SENT ME A RETURN LABEL. I TOOK THE PACKAGE TO MY LOCAL POST OFFICE ON 11/29/2021. I CONTACTED AT&T FOR A NEW DEVICE NOT KNOWING AT THIS TIME THAT THEY STILL HAD NOT RE

Questions

 • Account Features

82

1

0

Where do I find my RMA number if phone was delivered to my door by an expert?

I want to return my phone; however, I need my RMA. However, I wasn't given an RMA when the phone was dropped off (the Right to You delivery expert just handed me the phone in it's box). Where can I find it?

Questions

 • Apple

12

1

Apple Watch Series 6 Options Limited????

I am looking to upgrade my very old Apple Watch, but I only see an extremely limited selection of options through AT&T. Am I missing something?  i.e., they have no Titanium models ... which I need due to my rough line of work They also have no options on bands anymore.     

Questions

 • Wearables

349

8

0

#lies and #manipulation

#ATT told us that if we move our service to them, we will get the following. A 25% teacher discount, an auto pay discount, a trade-in discount of iPhone X, a tired offer discount on each added line. (4 additional lines we gave them).  The email was clear $180 per month.  They didn’t tell

Questions

 • Wireless Billing

79

7

0

Transfer apps to new phone

I have the new 12 Pro Max. I've been able to transfer my info from my old phone to my new phone but the apps on my old phone, didn't transfer.  All of the info I see mentions transferring data, phone numbers etc. but they don't mention apps.  Do the apps transfer with the mobile transfer

Questions

 • Apple

520

4

0

Cellular Apple Watch setup

I'm having difficulties setting up my cellular data on apple watch. I go to the Watch app on my iPhone, click cellular set up, and type in the user id and password. Then it said loading this may take 30 seconds but then it just takes me to a blank page. What do I do?

Questions

 • Apple

14

1

0

One caller cannot leave voicemail

Recently I started having problems with one person (my husband) who gets no voice mail message from my phone & cannot leave a message to my phone. He has Great Call using a Flip phone  & I have AT&T Prepaid on IPhone 11.  We can call & talk to each other. It is just the vo

Questions

 • Phones, Tablets & Devices

62

3

0

Is AT&T can lock unlocked phone?

I have iphone 11 pro which i have purchased in march 2020 the phone i purchased was UNLOCKED but now when i change the sim card its showing locked. I dont what is the issue. how can at&t lock the UNLOCKED device.

Questions

 • Apple

145

22

0

How long is it taking to get the Blue iPhone 12?

If I order an upgrade to one of my phones with a blue iPhone 12 on Nov 1, when should I expect it?

Questions

 • Apple

125

4

0

Complaint about 'the office of the president'

I have a case that even after over 11 hours in total on the phone, it is still not resolved. I wrote to the office of the president and received a call back early last week from La Tonya. At the time I thought the issue had been resolved but I did get something resembling an apology from her. Howeve

Questions

 • Account Features

1.9K

8

0

iphone won't ring and I get missed calls

I have the iPhone 8 and for the past month, many calls are showing up as missed without the phone ringing.Do not Disturb is not on.My ringtone is set to loud and it's not ringing or vibrating, just showing up as a missed notification.Call forwarding is not on. I get many work calls to my phone with

Questions

 • Apple

2K

2

0

Extend wifi using Apple Extreme

Hi, I have AT&T uverse Tv and internet at highest available speed of like 45 mb and need to extend the range of the wifi. The att modem/router is Pace model # 5268AC and my apple router model # is A1521.  Whats best way to extend the wifi range using the Extreme - can I wirelessly connect both route

Questions

 • AT&T Internet Installation

1.1K

1

0

0

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