I have questions about the release of the new iPhone and my account that I need answered before pre-orders start however it seems any form of customer service closed at 10 pm local time? So who should I be talking to/where can I get answers. It looks like some AT&T employees are responding on Twitte

Starting to get REALLY frustrated. I was seeing a lot of people yesterday who had same delivery days as mine get shipping notifications. Here I am still sitting “in progress”.  I think it’s about time to cancel my order.

The Norton Security Company sold me on upgrading from Norton 360 security software to Norton Security Premium, which according to them, allows me to protect my iPhones with security and privacy features in addition to my desktop and laptop computers.  I just would like to know from AT&T or Apple if

Since the start of my account I have been having issues with live and DVR playback on both iOS and macOS (Using 4 browsers).. I have contacted Technical support numerous times, was lied to numerous times that I was going to receive a call from a supervisor with information gathering and resolution o

Good morning, I would like to unlock my iphone 6 plus, but I am in Brazil, I meet the requirements for unlocking and I received the following message: Hi vanusa, Make sure your device meets our  eligibility requirements, then call us at 800.331.0500 or 611 for help. &nb

iPhone 8 says - Forget Wi-Fi network, your device will no longer join this Wi-Fi network. says to configure the router to use WPA2 or WPA3security type

HelloI bought the phone. It is registered to another AT&T account. I don't know who the old owner is and I don't know how I can unlock it now. Could you please help me?

Since obtaining service with AT & T my service has been just about null, with poor connection, failed internet search, and not working most of the time, what's crazy is the phone will even say there is no DATA. because of these issues I have phone service that is hindering my ability to effectiv

About a month ago my phone stopped receiving phone calls. Calls ring for a second and go right to voicemail.  Then shows a missed call.  I have gone to AT & T, they checked all of my settings, went to Apple and then ran diagnostics on my phone and nothing was wrong with it.  I go

I tried to unlock the phone on the AT&T website, but 12 days have passed and no confirmation email has arrived.The current status check is Pending.I can't send a new request, how to unlock the phone again?Thanks

I recently upgraded my daughter’s phone at the local AT&T store. Went well rep was good, as we were doing the transfer of data she informed us it could take up to 2 hours (it took about 20-30 minutes)to complete. We took both phones with us and let it do the transfer.  Once done I retur

I have an iPhone 13 that I bought about 2 months after it released. I have had no problems until the last 2 weeks when every single website, app, or iMessage has trouble loading or sending. It's gotten so bad the "send as text message" struggles to send. I have an unlimited plan, I've switched b

I brought an iPhone intact box which is still inactive but it’s blacklisted by AT&T, What is the solution? Anyone help me please. US Block Status: Reported stolen by AT&T MOBILITYUS Block Date: 16 Nov 2022Blacklist Status: BlacklistedBlacklist Records: 1Blacklisted by:

I want to have my iPad Pro unlocked so I can use it with another carrier. I am no longer an AT&T customer. What needs to happen?

My unlock status has been on pending for a while and hasn't change in a month is there a way to remove the pending and try again with it?

Contacted At&T. Spent about an hour on the phone. I was told no one could help me: bottomline is that if I can't access a code they send me to my iPad they can't verify me, even though I signed onto my account online. Since I can't get a code, AT&T won't cancel my data plan. We can't help y

I ordered a 13 Pro Max. I received a 13 Pro for a woman in Colorado (about 1500 miles from where I live) with her name and number. I called ATT. They were ridiculous and did not know what to do. After calling them several times for a return label, I walked into an ATT store near me and they printed

When sendig a text message to a short code number I get an error invalid number. Please Re-send using a 10 digit number

I've bought iPad in 2019 and used it in Russia all the time with another wirelessoperator and last week cellular network disappeared. Apple support says that device is locked by AT&T AT&T activation service at https://www.att.com/deviceunlock/ says that my IMEI is unlocked AI

My order always gets canceled for no reason, I want to know how again att wants my information's to match.. I'm new to my shipping address which makes my shipping different from my billing address, In this case what's appropriate in accepting terms and conditions with ? Billing zip or shipping zip??