Current status - Denied We can’t unlock your device because it’s no longer active on an AT&T account. Please help! I tried to unlock my iPhone I used to use while I was on AT&T through the official AT&T unlock page, but it was denied. IMEI 359811268828834

I got an AT&T PREPAID account about two months ago, but the Visual Voicemail doesn't work. My phone is an iPhone 7 Plus. It's an old phone I used with StraightTalk before I upgraded to an iPhone 8 Plus. I got the phone unlocked, and put my AT&T SIM card in it and got a new number. I set up m

I ordered my Iphone 7 Plus 32GB 09/16/2016 ship dates 10/14-10/21 still showing "prepairing to Ship"..Has anyone received their order yet that ordered same day or later than me?

Hello, I have a question in regards to the basic location features. Does a person know they are being tracked through basic location features? If so how will they now? This person also does not have any app downloaded associated with AT&T.

I purchased the new iPhone intending to trade in my old iPhone 8+ for a credit. I received a padded shipping envelope from AT&T with an address in La Vergne, TN. I packaged my phone and shipped it mid December and the USPS update on the tracking number says it arrived at the Nashville, TN Distri

hello how can i unlock my iphone? when I check on third-party resources, it says that the sim is blocked by the company ''US AT&T", and when I submit a request through your site, the phone is not found! what should I do? (I don't have account at&t)ERROR: Looks like the IMEI number you enter

Customer Service said my iPhone 7 IMEI is incompatible. I spoke to Apple and they said it was a valid IMEI (it was both purchased unlocked and repaired for free by Apple). Why would this not work on their service? Rep was not knowledgeable on plan features or why this IMEI isn't supported.(and I h

My grandmother passed away in June of 2022 and I am having trouble accessing her email account, as I do not know her password or security question answers in order to reset the password.I have her old iPhone which I am attempting to reset, but cannot do without access to her email address since it i

This is to bring to attention that i have had bad and pathetic service and potential fraud with AT&T trade in program. 1. My trade in device has been sent to AT&T on the address son shipping label but AT&T continues to deny having received the phone. i have initiated BBB consumer comp

I have used ATT for years with iPads. Just got a new iPad Air 4.  Set up the account online with my Mac.  I entered the IMEI and the CSN/EID of the iPad.  When the account and payment $$$ was confirmed, the CSN/EID looked completely different.  Tried to update the CSN/EID again,

My original iPhone 11 was switched out without my permission I’m the primary user by a family friend who is using it and I am unable to locate it or any information that has to do with it what should I do?

So the only place I can find locally that has the phone in stock only has ATT locked ones. From what I can gather from (here) I should be able to unlock it right away, but just wanted to confirm this. Also, are all iPhone 13 Pro models the same across all providers? I remember in the past there were

I have an iPhone 5s that's locked with at&t, the web page closed on me when I got the request number and didn't save the history. I'm trying to get an eSim on this device but it's locked and I can't. Any advice???

Good morning, I would like to unlock my iphone 6 plus, but I am in Brazil, I meet the requirements for unlocking and I received the following message: Hi vanusa, Make sure your device meets our  eligibility requirements, then call us at 800.331.0500 or 611 for help. &nb

My unlock status has been on pending for a while and hasn't change in a month is there a way to remove the pending and try again with it?

Dear community, A store employee enrolled me into an Elite Business Plan without my consent. I did not know until I received the first bill. Since the monthly fee is too high compared to my original choice as a basic consumer plan, I had to change back from the Elite Business Plan to the consumer

Hello, I recently purchased an iPhone 14 and it is not showing up under my listed devices. Due to this I cannot request an eSim to active the device, please help.

I had my international and domestic data suspended by ATT during a trip to Nicaragua due to overusage. Once back in the United States, the domestic data no longer works on the phone.  We have unlimited domestic data.  We called ATT to have the data reinstated.  Still doesn't work.&nb

Hello, I am running El Capitan on an older MAC PRO (2010).  Recently, in my inbox and sent folders, I am only able to access messages from the last 6 months.  On the AT&T mail server, in a browser, I can search all of my emails going back many years and for some reason I can no lon

Hello. I currently have two SIM cards, one SIM and one eSIM, both are activated at the moment. For cellular service, the European eSIM is selected as the only one and cellular switching is turned off. The eSIM is also selected as the primary card. I want my American SIM card phone number to remain