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Blocked calls

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

Questions

73

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refund on canceled service

My internet and home phone services have been canceled. The final bill indicates ATT owes me a refund. How long does that take? Is it repaid back electronically to the bank account I have on record or is a paper check sent to me?

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92

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My mom died about 4 months ago and i haven't been able to get off of the family plan she had my phone apart of

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

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128

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recycling old number

I have number that has been disconnected for about 60-90 days it's been recycled? or rathe I am not able to claim it at the moment. I was told that the number is being held by ATT. I was wondering if someone can tell me how long it will be before I can try to reclaim the number. and if I can do it

Questions

275

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Overpayment on prepaid account

I have the 30 dollar monthly plan through At&t. However, when making my payment I accidentally paid 54 dollars and I desperately need the excess 24 dollars back refunded to me. Who do I need to speak with to resolve this issue?

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108

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

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124

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Unable to see, modify, or add subaccounts on AT&T/Yahoo email account

I seem to not be able to maintain my subaccounts on my AT&T/Yahoo email account via the website on a PC. I was able to get in to at least see them last week but now I can't even find that. When I select any of the items on the left pane of the Personal Info page it logs me out, asks for the pass

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45

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Can't get into my Prepaid Account to add money

I recently had to get another phone because I lost my iPhone. The temporary phone I'm using is a Samsung so my passwords to everything was saved to my face ID/apple ID. Emailed included. I'm really needing to add money to my account so I can get wife and I's phone back on. I forgot tbr password to

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75

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Scam or fraud online

I've got this person that keeps wanting me to purchase steam cards every week and scratch off back and send photo of it to them. Also í keep getting requests for verification codes on all kinds of sights one of which is plenty of fish.

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193

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Trouble with new AT&T wireless

Has anyone else had trouble with AT&T? I signed up for internet and direct tv. When the home expert came he talked me into getting wireless through them too. I originally asked for a iPhone SE 2022 because that was the type of phone I had and was used to. He talked me into a iPhone 12 mini told

Questions

114

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Healthcare Discount

Does AT&T recognize all front line healthcare workers, such as occupational, physical, respiratory, and speech therapists? I was told there was a 25% wireless discount for doctors and nurses by a representative, but they weren't sure if I qualified. As a therapist and longstanding customer, my f

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10.2K

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Can I view the phone bill if I’m not the account owner?

So I recently jumped on a plan with my boyfriend, & we agreed that I would pay for my phone bill & he would pay for his, it sounds really simple & straightforward, right? Wrong. Well, now that it’s come to that day where the bill needs to get paid, he’s demanding I give him the money, wh

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639

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Is this email spam for for real?

AT&T MAIL <[email scrubbed]> Sun, Nov 21 at 2:07 PM Mail UPDATE Dear User, This is to inform you that your email account has reached an Upgrade stage, Due to the fact that you are using our old version.   If you choose not to update your account on or before

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2.4K

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Adding 2FA to create Secure Mail Key with AT&T Profile

Can you please put 2FA on adding a secure mail key within our AT&T profile? Someone from within the organization keeps adding a Secure Mail Key without my permission. I have to go and delete it at least once every 2 weeks or once a week. This has been going on for quite a some time now. I change

Questions

1.5K

178

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Due date not updated after making a payment

Hi, I’m an AT&T prepaid user which my 1-year prepaid plan will end on 09/03/2023. After I make a payment to go renew/extend the prepaid plan for one more year on 08/21/2023, the due date shown on AT&T account portal is not updated accordingly and remains to be due on 09/03/2023. However,

Questions

804

5

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Getting several e mails who say they are ATT/YAHOO telling me to click on the button and update my email info. is this a hack?

Has anyone gotten any e mails supposedly from att/yahoo saying to click on box to update my info by a certain date or mY account will be deleted. I have not done this, but wondering if this is legitimate or a hack. Please advise is anyone else has gotten this or knows anything about it. Thank you

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750

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Prepaid - international call + text?

I am abroad in Indonesia and was hoping to make a few calls and send texts to family but am unable to find an International day pass for my Prepaid account. Does Prepaid have add-ons for international calls + texting? I need both for 1 day/1 month if it exists. I’m not looking for a workaroun

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119

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How to connect to the AT&T cloud

How do I connect to the cloud to manage my account??

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878

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Where is the HBOMax billing

Where do I find my HBOMAX account?

Questions

162

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Receive SMS code via email

I have an AT&T phone that’s locked to the carrier. I have to wait 6 months to submit an unlock request. The unlock request will send an SMS code to my phone number to complete the request. In my situation, I won’t be in the USA during that time so my carrier won’t be in service. Is it possible t

Questions

85

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