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Cable box not working after trouble shooting

Hello, we have a cable box that is not working. Any time you turn it on there’s a red X in the middle of the screen, we tried following the trouble shooting advice on the AT&T uverse forum here but none of the steps seem to have resolved our issue, I fear the box may need to be replaced. Can we

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914

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0

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Job search near Cleveland, Ohio

Hello. I am interested in becoming a premises technician for At&t. The issue is that when I go on the careers section of the website, Ohio is never even an option for this or any other field technician positions. The only positions that are always available are in sales. I was wondering if there is

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2.1K

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BGW210-700, personal router, and a VAP2500 providing TV over wifi

I'm trying to get my mom's internet setup using our own router (unifi dream machine). She currently has a BGW210-700 providing wifi for her devices, and connected to that VAP2500, which is apparently providing different wifi for her set top box upstairs.   Is the VAP2500 simply an access point, and

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453

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0

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How can I get a tech to my house?

How can I get a tech to my house? Nothing works after trying everything

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1.3K

1

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RECYLE CABLE BOX

ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit?  Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it?  ATT does some stran

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118

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loginprodx.att.net (Service Unavailable)

Good evening, I've had this problem for about 4 weeks now and whenever I try to log into my movie apps (Starz, Epix, Showtime) I'm unable to login. The website loginprodx.att.net says "Service Unavailable" for weeks now. I've reported this to AT&T reps and I've spoken to multiple technicians wi

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51

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Unbundle/change services

I want to unbundle my internet and U-verse package. I want to cancel U-verse and keep my internet.

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1K

4

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Is the ATT Uverse 5268AC MODEM an upgrade to the ATT Uverse nvg589?

I have had issues with internet and contacted an AT&T assistant. I was informed that my modem (ATT Uverse nvg589) was outdated and they would be sending the new ATT Uverse 5268AC MODEM.  However looking at the internet made me realize this might be an old modem as well and it is just AT&am

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4.9K

2

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Carrier unlocking

My iphone 13 pro max is registered with at&t and I'm out of the state, please how can I unlock it so that I can use another carrier aside at&t on my phone ?

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124

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How to disable wired ports or internet at night

I can disable wireless at night, but how do I disable wired ports or the internet in general?  I don't like the idea of unplugging the router.     It's for family controls, only if needed.  The app works good but for wired ports there is an easy way to beat disabling a device or profile.

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360

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Deleted email account??

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

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212

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I'm trying yget 10$ wifi thfoy snap

Wireless wifi

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140

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Why is Fox not on U-verse 200?

I would like to know why on U-verse 200 you guys allow CNN, MSNBC free. Whereas, I need to upgrade my cable another hundred dollars in order to get Fox News. I think that’s unfair and biased. after being a customer for 20 years. And then going through the Covid and having to lower my grade of televi

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680

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Uverse - watch recorded shows on computer

We've had Uverse ever since it was available in our area (many many years). I was always told we could record shows from our computer instead of using remote with TV.  I'm wondering if we can watch those recorded shows on our computer instead of our TV?  Signing in to our account somehow?

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802

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Can I convert a U-Verse wireless receiver to wired?

I have 2 U-Verse wireless receivers that get a poor signal resulting in bad reception, and unfortunately, moving the WPS receiver is not an option. Since the wireless receivers do have an Ethernet port, can I just plug them directly into the wall jack or network switch to utilize a wired connection?

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7.2K

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NVG859 gateway loses settings after a power outage

Does the NVG859 gateway lose it's settings after a power outage?   I had a short power outage of only 5 minutes & after a few minutes more, Uverse TV came back but my internet, especially WiFi was spotty at best. Turns out the NVG859 lost the pass through/bridge mode settings. I use a Netgear R7000P

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655

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AT&T Nigeria

My brother which I was talking about on my first question he's postpaid account owner under AT&T, his monthly bills covers everything unlimited (calls, text, data, call) are all unlimited and he pay for that every month and it cost about $300, so what I'm asking is that can I use my own line in

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2K

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Can’t log in uverse app on ipad

Can’t log on to uverse app, I used to be able to watch tv there. It keeps saying it needs valid user name but have tried using the known one and can get into myatt just fine. Called in and after 25 min, told me the app is down! I have been trying for 2 weeks. What could be the issue?

Questions

170

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How do I watch my U-Verse on my computer

I had U-Verse a couple years ago and I was able to watch my U-Verse on my PC and program my recordings.

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5.2K

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Fiber Shows Not Available, But Fiber Is.

So I have moved in with a lady as a roommate who already has AT&T service but is still being serviced via copper Single Pair VDSL with U-verse TV, Internet, and Phone. She has been a loyal customer for at least 10 years. There is Fiber available on the street, and has been for years but her addr

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