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Trade in question

I have an iPhone 12 Pro Max.  I am eligible for a trade in but my back glass is cracked. I was wondering how much my phone can be traded in for. I know it wouldn’t be the full amount I was just curious of how much I could get for it to go towards a new phone. 

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6.2K

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My mom can sign into att app and read my messages and she’s reading them through her phone without my permission, how?

My mom says she signs into att app and she’s not the account holder and she told me she can read mine and my boyfriends messages word for word is this possible and if so then how? I’m 20 years old and it’s invading my privacy.

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4.3K

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International Day Pass- Internet Not Working

Hello, I have been paying for the international day pass services for a while now. Unfortunately it only allows me to text but no internet. It was explained to me that I would be able to use my unlimited plan while here. I cannot use google, maps, or even send/receive photos. Please help me!

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728

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Switched SIM to old phone and back to newer one, now cell data isn't working.

Yesterday I took my iPhone 8 Plus in for a battery replacement. Since I had to leave my phone and pick it up later, I took my SIM card out and put it in my old iPhone 5s. When I did this, I got a notification on the 5s saying "our network is being upgraded and the cell phone you tried to activate wi

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1.8K

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Accidentally deleted eSim

iPhone 13 no service at all

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7.9K

5

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Detailed billing with text messages and calls

How do I access a detailed bill of messages and call logs

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3.8K

2

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AT&T handheld letting blocked calls through

I have a CL82407 DECT 6.0. Handheld. I have Call Blocking set to Screen w/o Name (both Unclassified and With out numbers) and I’m still getting some calls ringing through from telemarketers as UNKNOWN CALLER Is there a way to get an update for the Call Block? I know there’s one for mobile, but h

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56

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Why would anybody want to remain an AT&T customer? You guys don't answer questions that your customers are asking. Hos about telling us how

Why would anybody want to remain an AT&T customer? You guys don't answer questions that your customers are asking. Hos about telling us how to findour account number for crying out loud?!?!?!

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74

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Unable to use any data

Hello, i was using the wireless plan for years but i had to go to Turkey for a while like 3-4 months. So in order not to pay unnecessary money to att, i changed my plan to Pre-paid.later on i realized that i had to get a add-on for this. However, can i just use the services as i go. Lets say i put

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78

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Sim lock more than 2 business days

Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?

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109

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I kept connects 3G rather than 4G

I'm using Lg V50s thinq. Prepaid sim for 15gb, $40 plan. The plan suppose to connect to 4g but my phone keeps connect to 3G. And when I try to add the Apn setting and restart the phone, the message of  "Your attempt to connect to data service was unsuccessful". So when I went to the At&am

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126

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Steps and directions needed to install cobra security dvr

Could u please send me step by step directions for installing a cobra security DVR. Thank you

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46

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I don’t get any voicemails.

For a couple months I’ve realized that I haven’t been getting any voicemails on my phone. I had a talk with one of my managers from work one day because they told me when they called my phone, it didn’t give them the option to leave a voicemail and it hung up automatically. Please let me know how I

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54

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Moving to UVerse to AT&T TV

Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.

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209

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Can I get Call Protect, without losing my grandfathered in cheap plan?

We have a grandfathered in plan rate, that does not include unlimited data (because we don't need it). Would joining up for call protect change my plan & it's rate?  I was told that if I ever change my plan again out of this grandfathered in rate, I will never be able to go back again.

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17

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Upgraded plan to get 5g but just paid for my previous plan a few days ago

ATT, I just paid 55 plus tax a few days ago for my plan but I now needed 5g service so I upgraded to 75 plan. It says I just added 55 a few days ago so how do I simply just pay the difference to enable this new 75 plan to be recognized because now my service is down. Help please fix this issue. I ne

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98

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Missing data on bill

I have been texting my other phone line (a Samsung phone), however, the receiving text data is not showing on my phone bill under the other line’s data. The data for sent messages is also not on the bill.  Could this be because the other phone is using an app?  

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57

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SIM Card Ejector Tool for LG G6

When I had purchased my AT&T LG G6 from eBay brand new, it did not come with a SIM Card Ejector Tool. I had to use a very, very small safety pin to open the SIM tray. I have a few generic SIM Card Ejector Tools but the pin is too large for the hole on the LG G6. I've seen videos where a circ

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75

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I can't create Online account...

Access Denied You don't have permission to access https://signin.att.com/ [EDITED per Community Guidelines]

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71

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VoLTE dual sim not supported US 2022

I am told my 4g VoLTE dual sim (Samsung A21S) will no longer be supported in the US despite the fact it uses ATT 4G frequencies. Are there any dual sim phones that will be compatable with the 2022 network changes? I travel a lot and need the dual sim feature.

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473

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