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I keep getting this message from ATT, but I am not logging to the web email multiple times. i use 3 different devices, 3 two computers and a phone. Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE COD
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AT&T Mail Login & Security
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Around the middle of 2021 I bought a Note 9 and used that with my AT&T prepaid plan. Last year that phone was stolen and I found the phone but, I can't prove I purchased it without the IMEI number and I have no way of getting it. Even the company on Amazon I bought it from says they didn't recor
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Android
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How do I access a detailed bill of messages and call logs
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Wireless Account
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Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins
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AT&T Internet Equipment
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I have a CL82407 DECT 6.0. Handheld. I have Call Blocking set to Screen w/o Name (both Unclassified and With out numbers) and I’m still getting some calls ringing through from telemarketers as UNKNOWN CALLER Is there a way to get an update for the Call Block? I know there’s one for mobile, but h
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Landline Phone Troubleshooting
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Ordered internet a few days ago and got my package yesterday. Attempted to install only to find out I need wall jacks. Don’t have any. No mention of this when ordering. Called customer service which is automated only to be told my internet was working fine which it’s clearly not! Was told I couldn’t
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AT&T Internet Installation
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Why would anybody want to remain an AT&T customer? You guys don't answer questions that your customers are asking. Hos about telling us how to findour account number for crying out loud?!?!?!
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AT&T Internet Account
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Hello, i was using the wireless plan for years but i had to go to Turkey for a while like 3-4 months. So in order not to pay unnecessary money to att, i changed my plan to Pre-paid.later on i realized that i had to get a add-on for this. However, can i just use the services as i go. Lets say i put
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Plans & Features
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Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?
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Other Phones & Devices
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I have tried to get help from At&T tech support to have our cell phone service changed to another provider by unlocking our At&T GoPhones (Lumia 640 Microsoft phones). AT&T did a "network upgrade" in Mid-March 3/12/22 & our model phone was dropped from AT&T's new "network". 1st,
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Other Phones & Devices
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I have a Samsung Galaxy Note 8 (purchased at the local AT&T store) that I found out is a 3G device. Currently do not have any cell phone service (call or receiving), yet I still have data service. How is this possible? I would think that the data services would use the same service (3G) as the c
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Samsung
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I'm using Lg V50s thinq. Prepaid sim for 15gb, $40 plan. The plan suppose to connect to 4g but my phone keeps connect to 3G. And when I try to add the Apn setting and restart the phone, the message of "Your attempt to connect to data service was unsuccessful". So when I went to the At&am
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Android
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Could u please send me step by step directions for installing a cobra security DVR. Thank you
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Community lounge
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For a couple months I’ve realized that I haven’t been getting any voicemails on my phone. I had a talk with one of my managers from work one day because they told me when they called my phone, it didn’t give them the option to leave a voicemail and it hung up automatically. Please let me know how I
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Apple
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Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.
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U-verse TV Equipment
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We have a grandfathered in plan rate, that does not include unlimited data (because we don't need it). Would joining up for call protect change my plan & it's rate? I was told that if I ever change my plan again out of this grandfathered in rate, I will never be able to go back again.
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Device Features
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ATT, I just paid 55 plus tax a few days ago for my plan but I now needed 5g service so I upgraded to 75 plan. It says I just added 55 a few days ago so how do I simply just pay the difference to enable this new 75 plan to be recognized because now my service is down. Help please fix this issue. I ne
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Wireless Billing
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I have been texting my other phone line (a Samsung phone), however, the receiving text data is not showing on my phone bill under the other line’s data. The data for sent messages is also not on the bill. Could this be because the other phone is using an app?
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Wireless Billing
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When I had purchased my AT&T LG G6 from eBay brand new, it did not come with a SIM Card Ejector Tool. I had to use a very, very small safety pin to open the SIM tray. I have a few generic SIM Card Ejector Tools but the pin is too large for the hole on the LG G6. I've seen videos where a circ
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Wireless Account
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Access Denied You don't have permission to access https://signin.att.com/ [EDITED per Community Guidelines]
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Wireless Account