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Problem with ZTE SPro 2 Unlock

Hi, I have received the Unlock code from ATT for ZTE SPro 2. But i don't get the message mentioned in step 3. The device recognises the non-ATT SIM but no pop-up message to proceed with unlock. Attached is the image of the screen i get once i power it on. Please help. Using a Non-AT&

Questions

155

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0

New iPhone with no sim card

I recieved my new Iphone Max Pro. All of my information was successfully transferred to the new phone only to discover that there is no sim card in the tray. They recommended that the new sim card be used in the new phone. Do they send a sim card with the phone? If so where do I look beause I've loo

Questions

156

1

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Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

73

1

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Trandferring from iPhone 8 to iPhone 11 and Having Issues Connecting to Cellular Data

I have transfered everything over to my new phone but I am unable to connect to the cellular data/AT&T network on my new device. I don't know where a QR code was provided (I don't believe it was provided) and I've tried resetting and switching out / switching back SIM card. Do I need to get in t

Questions

41

1

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Transferring phone number to new microSIM card

I currently have an older phone with a regular sized SIM card on a GoPhone account. I just ordered a new phone that came with a microSIM card. How can I transfer the phone number to the new phone? Can I just call AT&T and have them update the SIM card associated with this number? Do I need to look i

Questions

13.3K

2

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I need help with my payment

Hello I'm a student who used AT&T service in USA as an exchange student. After graduating the high school, I came back to my hometown and I forgot to cancel the payment before leaving USA. I tried to access and cancel the payment in Korea but it is not possible because I can't get number code fo

Questions

28

2

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Prepaid PUK Code?

Where is the PUK code on the paygoonline.con prepaid account? There are how-to instructions for post-paid, but I can't find out where the PUK code is for prepaid, and of course the call center is closed.

Questions

21

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I have been trying for months to unlock my paid off at&t phone but at&t can't figure out how

I purchased a phone from at&t a few years ago and it's been paid off for over a year, (i didnt Get a replacement phone from assurant about six months ago, I know usually i have to wait six weeks tell lock the phone once you replace your phone. So I waited the six weeks and then ) I called at&

Questions

35

2

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Fixed Wireless Internet

I had fixed wireless internet installed at home last weekend. It still does not work. Tech support tells me the problem is the sim card and antenna are not activated. Tech Support was to check it yesterday and resolve (through a chat with Jenny). I never received a confirmation email from them as I

Questions

119

1

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

75

2

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Military Unlock urgent help

I am a member of the military (Army) and have submitted for 2 military unlocks. We are now due to deploy sooner than we expected. I have already sent in my Military deployment orders, but now there is a lot more urgency to this situation. If I don’t get this done in the next 24 hours I will be witho

Questions

39

2

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Got my iPhone SE unlocked approval but my SIM still doesn't work

I got approval to get my iPhone se. I backed my phone up and restored it. However my tmobile SIM card still does not work. I have the same problem as the person in this forumhttps://forums.att.com/t5/Apple/received-AT-amp-T-unlock-approval-for-iphone-but-still-does-not/td-p/5317691 The only way to r

Questions

268

8

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at&t cellular scam stole sim

fraud at&t help support fraudulent action stealing active sim card account and information

Questions

23

1

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AT&T postpaid SIM expired, account still active/shows no outage or issue?

I am traveling abroad and bought/have been using a digital travel SIM (through Orange Travel). My AT&T SIM and account are still being paid for/used and I made no changes to my AT&T plan. I received a notification that my AT&T number/SIM expired -- this was exactly 60 days after I left/s

Questions

33

1

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Activate Error ACT107 : Hmm ... looks like there aren't any numbers we can activate on this wireless account.

New phone & SIM to activate: Samsung Galaxy S22 Ultra Old phone trading in: Samsung Galaxy S20+ Note: When I upgraded to my S20+ two years ago, I never activated the new SIM and just used the one from my old phone and placed it in the new phone. Kept the new SIM in the box. Situation: Or

Questions

101

2

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Switch AT&T Prepaid to eSIM?

I will be traveling internationally for several years starting in 2021. I plan to keep my phone number by continuing to pay for AT&T using an eSIM card on my iPhone XS, and then buying local SIM cards in whatever country I am in. Currently I have AT&T Prepaid as a physical nano SIM, but I want to kn

Questions

228

2

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Oneplus A6013 Compatible on "whitelist"

Sorry if it's in the wrong forum. I didn't know what category topic this falls under. I bought my own phone at Amazon. I had T-Mobile now I have AT&T.I went into the store and asked if my phone was compatible, the guy did some tests and used their sim in my phone and said it's compatible. H

Questions

121

4

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Unlocked phone still not accepting new sim

I went through the unlock process and received approval.  The status shows approved.  I've attempted to put in 3 different sim cards (non ATT, we now live internationally).  I know this company Tigo is supported because I have two other iphones that were originally ATT that are working fine, includi

Questions

544

1

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Information about my account

Please I need to find my account PIN, number transfer PIN, and my SIM card number, where can I get this information.

Questions

26

1

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AT&T Prepaid Device with Current Plan

I'm going on vacation and don't want to bring my current iPhone. I would like to buy a cheap flip-phone (already ready for AT&T) and put my SIM in that (the SIM size is compatible). The problem is that the phone I'm looking at is "prepaid", and I don't want to get on a new plan. Can I buy it wit

Questions

81

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