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Software updates are not available. Location is always incorrect. Wrong browser. Duplicate apps in settings. Even my *network provider" which is AT&T cellular is incorrect. PREPAID account with AutoPay. Upgrade isn't an option for me and this Note 8 has obviously been hacked. Very concerned abou
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Phones, Tablets & Devices
My sbcglobal.net email account was hacked and the password was changed. Somehow, I am still able to access the account on my iPhone. As I still get important emails, I would like to be able to change the password, can you please reset the password, or have this email account deleted? How do I delete
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AT&T Mail Login & Security
I am trying to install McAfee for the first time - I can't activate the download button, the ATT pop up logo/info re profile blocks part of the screen and "download" stays grey. I have AT&T FIBER — INTERNET 1000 so McAfee should be free.
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AT&T Fiber Account
Closed
As of August 3, 2023, the availability of SHM VPN and the restoration status of SHM Advanced Internet Security remain unknown. AT&T's trademark includes providing limited functionality routers to Fiber customers, limiting user security customization. While a supplemental or cascaded router can b
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AT&T Fiber Account
I have an account with 5 lines, and want to add a sixth line with a phone. My order is completed online but keeps getting rejected. The message is that they can't 'verify' me. I've had this account for 10 years and pay over $3,000 per year to support these phones. The chat f
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Online Account Access
We recently setup ATT internet services at our new APT here in Central Texas. After about a month my wife was receiving calls from an ATT Rewards member agent asking if she received her card. This person was very persistent and the same agent every other day to the point where my wife was like omg,
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AT&T Internet Features
Today I received a call from a woman who screamed at me for calling her home from my landline number. I never made this call. She insisted that she was calling to report my number as fraudulent. What can I do to ensure this doesn't keep happening?
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AT&T Phone Account
I was recently notified by my IT department my phone was not in compliance for Android updates. It had been on a February 2021 security patch and Android 11. I checked on the AT&T web site and they list Android 12 as having been released for the S21 Ultra earlier this year, along with sev
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Samsung
I have a question about a mysterious interface on my Pace 5268AC, namely what is it and why can I not see/control it?Below is my setup and how I discovered the interface:1. I have AT&T Fiber Internet (no phone or tv).2. I run my own DNS (Bind9) and DHCPD (ISC) internally.3. I have a Wifi router ethe
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AT&T Fiber Equipment
Closed
I've seen other discussions about this, and let me tell you something: You are VERY sloppy, AT&T. You are the only company that has EVER changed my username and messed with my login information, and I want to know why. When I logged into my account today, Safari didn't display my usual username as a
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AT&T Mail Login & Security
I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology. I am sure I am not the only customer with this issue. I cannot get any tech support at all because they want a pin number. They want me to put the sim card in a phone to receive a pin
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More AT&T PREPAID Discussions
I am building servel site in Wix Studio for clients. Since Wix Studios launch on Aug 1 we have been able to see the temporary URL's just fine. The last few days we cannot and this interferes with customer communication during the build process. Please white label all URL's that contain wixstudio.io
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AT&T Fiber Account
I have unknown call blocking active. this goes through the active armor app. for the last couple of days, it has been giving me repetitive notifications, with an audible sound. these repetitive alerts are for the 'contacts upload is complete' , 'unknown call blocking is active' notification that it
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Device Features
I woke up to a new wifi name and password. I went into the router settings to reconfigure it but don't know why it happened. And the ATT online services cannot connect to my device. Both the automated chat help and phone lines were incredibly unhelpful. Why did it do this and what should I be doing
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AT&T Fiber Equipment
After getting booted off my Yahoo app and unable to log-in to my AT@T email account, Yahoo Customer Support confirmed that they can see that my account still exists. I use this account every single day. I was locked out today, August 6th. I am unable to speak with anyone from AT@T to retrieve my per
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AT&T Mail Login & Security
EVERY day I receive at least one "SMSishing" (phishing via text) message that reads exactly the same: "ATTFree Msg: December bill is paid. Thanks, Here's a little gift for you:", followed by a dynamic URL link ([dot].info/). These are obviously malicious links and/or scams, so why does AT&a
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Data & Messaging Features, Internet Tethering
Received a link to verify my email in order to finalize setup of paperless billing. But I don't remember doing anything to prompt this so wanted to be sure this was a legitimate email before I clicked the link.
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AT&T Mail Login & Security
I am trying to send an email to my phone via text gateway. It is failing with the message: ): host att-e2xms-east.mx.a.cloudfilter.net[35.172.238.88] said: 552 5.2.0 [my ip address] blocked AUP#BL (in reply to end of DATA command)Are you blocking my address?
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Data & Messaging Features, Internet Tethering
Earlier today i received a text from a number that was only 6 digits, the text was “att.net: Please use this 4-digit code to complete your mobile validation: 3742. This is a single use code.” i called att using 611 on my dialpad and then asked them about this, they looked over my account to see if t
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Account Features
Aight folks, Figured out a few things about AT&T Residential fiber which you may find interesting. ****IPv4 Configuration & Troubleshooting**** I have a PA440 in use where I have been allocated a /29 IP block from AT&T. I have configured the PA440 with an IP in this IP Block and a
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AT&T Fiber Equipment