So I recently purchased a used iPhone 8 Plus but I am unable to use my SIM in it because it is apparently locked. I tried unlocking through AT&T's device unlocking page but I get a message that says the IMEI doesn't match an AT&T device while I'm 100% sure that it is. I am unsure of what to do now.

Hello AT&T,   I've been with AT&T for decades and this failing group test is a HUGE defect that is making me switch carriers.  Why hasn't AT&T resolved this group text issue after many years of complaints?? I am in the tech industry and when we hear of the same case issues repeatedly, we fix the iss

So I live a decent sized development. Fiber was ran a couple of years ago and I thought it was so weird that we still had no ATT fiber because I would periodically check the availability tool. I recently learned though that a ton of my years got ATT fiber soon after and it's just my address it has a

when you go to click on a contest link...that is suppose to be a "Thank you" to customers...why do ppl get this message- "Authentication erroraccess_denied - identityToken - access_denied - User not supported".....and then be told this by Agents - "Safwan 7:25 PM We are having an ongoing Issue with

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Hello all!! I am stuck in an endless loop!!!!! So my att email is locked out I don't recall the password, I have attempted to reset the password but when the website sends a reset pin it sends it to the email I am locked out of. I have no access to this email so this is my last hope to regain access

No Wi-Fi No Network No Service A technican finally arrived. I noted i wanted him to reach to my Apartment and confirm everything is all right as i am working online at Home. At 7 pm i see the setting alert from app and tried to get connected but it is now 4 hours try and nothing only talking to

Hello, As of around 10:00 am, I have been receiving the following notification when trying to send a message:   "No mobile data service: Temporarily turned off by your carrier"   The service bill has been paid for and payment isn't due for another week. Who may I contact to rectify

I've been trying to sign into my old email but everytime I try it says "Not Found on Accelerator". I already tried clearing my cache and cookies and that did not work.

Hello, I am currently locked out of my mailbox. I have tried restarting the phone but get the same error message, "Mailbox has been locked (after too many bad login tries). I have tried resetting my password as well but still, no success. How do I get logged into my voicemail box? Thanks! H

My wife and I both work at home and use Webex/Teams/Zoom throughout the day. In addition we use a Streaming TV service (YouTube TV) typically in the evenings.  I also have wifi calling turned on my cell phone. What I've noticed over the last month is that we get call drop outs.  We'll

I am an AT&T customer and have been for years with multiple lines and a heavy monthly bill. I use a different online phone service for our company main phone line. We are a vacation rental company and we use texting quite a bit. Sometimes we send similar texts out when sending guests similar (ye

I phrased it as a question so others could share. I am active duty and deployed and have had an absolute AWFUL time with the AT&T support team. My account was locked several times, despite the fact that I was inputting all of my information correctly, I couldn't submit an unlock request over my

i have tried calling and no one seems to understand that i just cant get into my paygonline.com account

I’m having issues trying to switch my Carrier from AT&T to Docomo Pacific as I’m visiting Guam. Docomo Pacific, the local carrier here, noted they would do a test run on their ESim, and instead, full on installed in. When this happened, my phone was locked by AT&T and there is now nothing Do

I have called at least 8 times in the past month to get this fixed.....but now there is an unexplained "outage". I already pay $60 for 6 speed...now I pay for a blinking service light. I really wish there was another provider in my area

I don't know if it was a temporary glitch or what, but today a friend who has a Comcast.net email address tried to send me an email and got a "Permanent Error" message twice. I tried to forward a message from my Comcast.net account to my att.net account and got the same message.  Several hours

System update failures, churns without download, zero file percentage progress followed by error message popup of no details. New issue, no prior update problems before May 2023. Have cleared caches, rebooted, tried safe mode, no joy.

I have had a pay as you go AT&T account for 10 years, presently I have a iPad 6th generation. I buy the monthly cellular several times a year.  Tried to activate it again for a month, and says, Invalid.  In my iPad settings>cellular>manage AT&T account>Invalid Access. (