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My wireless number does not show up as VALID--Stir/Shaken

My wireless number does not show up as VALID on other's phone when I call them. I have reached out to technical support and they haven't been of much help. The last representative suggested that I reach out to the fraud department but when I asked how I go about that I was provided with the link att

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69

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Difficulty unlocking device, inaccurate “balance due”

I have been trying to get my device unlocked for months now. We are trying to get a new phone plan with a different carrier. I have been given excuse after excuse, and no elaborate detail. Multiple case numbers have been created and denied. I’m told that there is a balance due on my device, however

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350

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After porting our number, people in our local area with AT&T service can't call us

We ported our number (Land Line) away from AT&T on Dec.15th. We switched to a VoIP provider and now none of the people in our local area with AT&T service can call us.  AT&T said the issue was with the new carrier so we ported to another VoIP provider and we have the same results.&

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213

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Refund Adjustment for Passed Account Holder

I have been calling into AT&T support to get my elderly Mother's account modified for hours. Her phone plan has been under her husband's account and her husband has been the account holder however he passed away 14 months ago. Clearly, in this situation going to AT&T is not on the high list

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132

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Nokia x20 certification

Is there a reason the nokia x20 8Gb 5G Model: TA-1341 is not certified for use on the AT&T network. From all the information ℹ can find there was an agreement made between AT&T and Nokia (Edited as per community guidelines) Need to understand why, AT&T is not certified nokia x20 it meet

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396

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business phone At&T landline

So I can receive calls from At&T cell lines but Verizon cell lines CAN NOT call into my business. Need help because this cost me money for every call I miss.

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128

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Connection box on property

Hi, I recently bought a home and there are two large ATT connection boxes on the property. The tenant told me ATT was paying the previous owner to have the boxes on property. Can someone connect me with who handles these issues. 

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61

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Blocked calls

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

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51

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Samsung S20 5G Latest Software

When will the Samsung S20 5G get the latest software update? My S20 5G have the old software, which is Android 11 and UI 3.1 also the Security Patch is 1 September 2021. This S20 5G is under AT&T. Thank you!

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46

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Brand new defective device and AT&t will not allow me to exchange

Got a brand new phone today and the battery only lasts for like 4 hours with nothing running. Tried to call AT&t and after 2 hours on the phone hung up without a replacement. They are trying to make me give them more money. Why do we have to contact the attorney general to complete a simple orde

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73

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Device trade in amount

Hello, when we opted for the 'trade your device in' program I was told I could get as much as $800 back for the phone. Now I wasn't expecting that much, but $35 is a slap in the face!! I paid over $900 for that phone and it was in mint condition. Please tell me how you arrived on $35 for a trade-in

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242

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

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99

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CARE CODE: 201 [LU100]

Can't a company the size of AT&T ($135.56 billion) fix a stupid login problem? They sure don't have a problem raising prices.

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120

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On brother's account. Want to change provider for cost savings. Brother hasn't responded to texts & voice mails. What do I do?2

I am on my brother's account & want to move my service to a 55+ account with a different carrier. I have called & texted my brother on numerous occasions over the past month. I purchased a new phone &, since my brother will not for whatever reason give me his passcode, he has basically h

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72

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Return to retailer

I recently purchased a AT&T motivate 2 from Walmart and switch the stems as usual and pass phones it's all I've done to and I'm trying to make a phone call and I was met with a automated recording that I needed to return it to the store that I purchased it from to finish activated and the help o

Questions

131

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Father passed away - unable to get help from AT&T over the phone

My father passed away and I am trying to cancel his DSL service. I have called every number on his monthly AT&T statement and no one seems to be able to help me. Have been on hold for over 2 hours and transferred to 5 different departments. Don't know what to do as AT&T telling me the accou

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79

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cable equipment abandoned

There is an empty steel cable spool that has been left abandoned by AT&T at the end of our street for months. It is an eyesore and needs to be removed. Essentially, a project was done and the crew left their "trash" - this spool - behind. We have tried to contact AT&T and everyone just wants

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118

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Help with volume control and notification wake up phone

I have the att radiant max. With the recent software update I can now longer control my volume for anything (media, ringer, texts) with the volume buttons on the side of the phone. Is there something I can do to fix this? Also is there a setting or option somewhere in the phone to have incoming

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185

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Plan switch

Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit 

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89

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Closed

Bloomberg TV Contract

ATT needs to get Bloomberg back now. It is the premier business news on TV.   

Questions

1.2K

53

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