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No Customer Loyalty

This past year has been rough on my family; and we remained loyal customers through job loss and everything else we always worked out a way to pay our bill. Recently our bill was a day going on two days late. AT&T disconnected our services and would not restore or set up a payment arrangement fo

Questions

1K

12

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ATT told me my phone was not locked so I moved service, but turns out it is locked and now I am stuck

I was ready to upgrade my iphone 6 to an 11. Been a customer with ATT for over a decade. Went to local store and bought the phone. They had a plan to give HBO Now, and with COVID lockdowns, seemed like a good idea. I opted for that plan. I wanted to pay in full, but the ATT rep said I had to financ

Questions

384

9

0

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i just want to cancel one line to transfer to another carrier, please help.

just trying to cancel a line and use it with another carrier, can you please the process, m trying to cancel the phone ending in 3697 so i can transfer it to my google fi. thx in advance. please if you are an att employee, create a ticket and send me the link to follow up to my onfile att email.tha

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631

1

0

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public ip address

My public ip address has changed at least 3 times in the past week. Since we're working from home, my company is trying to whitelist/safelist our public ip addresses for a staging site for via wordpress. But they're constantly having to update the public ip address. This is frustrating. This address

Questions

290

1

0

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Unresponsive

I set up for internet at my home yesterday. The technician set up the box and wiring, however we are left without internet. I have cancelled the services and went with a competitor who was able to deliver. But now I’m left with a huge black wire going across my yard and the AT&T router is still

Questions

113

1

0

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Self hosted Minecraft server connection sometimes work, sometimes times out

Hello, I'm having an issue with running a Minecraft server on my personal computer. I'm using Fedora Workstation 38 as my Linux distro. Here's what I've done so far: Opened port 25565 on my firewall by running this commandsudo firewall-cmd --zone=public --add-port=25565/tcp --permanent​ Ena

Questions

79

3

0

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Closed

Bloomberg TV Contract

ATT needs to get Bloomberg back now. It is the premier business news on TV.   

Questions

1.3K

53

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remove landline service from building

i own a building and want to have the existing AT&T service lines removed. I called AT&T on February 6, 2023 and was given a "Ticket Number" PX85DV07. Nothing has been done. I attempted to call to check on the status of the removal and could not get a response from any of the representative

Questions

169

2

0

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Closed

business phone At&T landline

So I can receive calls from At&T cell lines but Verizon cell lines CAN NOT call into my business. Need help because this cost me money for every call I miss.

Questions

140

1

0

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Someone to replace the Southern Bell sign in my yard

There is an old dilapidated destroyed metal Southern Bell sign in my yard that warns that there is a cable there and not to dig unless call the 811 number. It has been hit by several cars and is faded. Who can I reach to have this replaced?

Questions

126

1

0

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CARE CODE: 201 [LU100]

Can't a company the size of AT&T ($135.56 billion) fix a stupid login problem? They sure don't have a problem raising prices.

Questions

123

1

0

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Adding 2FA to create Secure Mail Key with AT&T Profile

Can you please put 2FA on adding a secure mail key within our AT&T profile? Someone from within the organization keeps adding a Secure Mail Key without my permission. I have to go and delete it at least once every 2 weeks or once a week. This has been going on for quite a some time now. I change

Questions

1.3K

178

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Website is Blacklisted as Malware

My business website is experiencing what seems to be an alarmingly common issue wherein anybody using AT&T is denied access. The prompt claims malware (see image).  I'm praying that a streamlined solution has been established, given how many similar unresolved threads I have come across he

Questions

66

4

0

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Samsung S20 5G Latest Software

When will the Samsung S20 5G get the latest software update? My S20 5G have the old software, which is Android 11 and UI 3.1 also the Security Patch is 1 September 2021. This S20 5G is under AT&T. Thank you!

Questions

90

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

109

3

0

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Connection box on property

Hi, I recently bought a home and there are two large ATT connection boxes on the property. The tenant told me ATT was paying the previous owner to have the boxes on property. Can someone connect me with who handles these issues. 

Questions

68

1

0

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After porting our number, people in our local area with AT&T service can't call us

We ported our number (Land Line) away from AT&T on Dec.15th. We switched to a VoIP provider and now none of the people in our local area with AT&T service can call us.  AT&T said the issue was with the new carrier so we ported to another VoIP provider and we have the same results.&

Questions

237

3

0

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Cell phone booster

I have an old cell phone booster, which I have learned is outdated. Newer boosters were sent out. I did not receive one. How do I get an upgraded booster. My old booster is at least 10 years old. It would be nice if AT&T cared about their older clients and send them the boosters first. I've been

Questions

523

13

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Property Damage Claim

I was wondering who I should contact regarding damage to my property during fiber optic installation? Thank you

Questions

743

5

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How to Raise a claim for damage to my lawn and services

I dont have At&t as Internet service provider. (I do have wireless with yall). Past week contractors from ATT&T started digging my lawn as they wanted to provide internet to my neighbors across the street. There is a damage to the lawn and sprinkler is leaking. Where do I raise a clai

Questions

320

1

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