I just received my new modem/wireless router (Arris BGW210), and I waited til after the specified activation time to install. Problem: the Broadband light continues to blink Green for awhile, then blink Red for awhile, then repeats over and over.Troubleshooting so far: -I have checked my connection

Several iPhones ago, my visual voicemail automatically transcribed to text without any in depth set-up activation needed on my end. Now, not only has this feature seemingly disappeared from my previous iPhone 11 and now my current iPhone 13 Pro, but I'm also not able to troubleshoot the issue. Any t

i have a range rover 2021 when i purchased the car came with a simcard for connected car from att  after the trial data plan expired i did not renew or add more data to it  it got canceled  i still have the sim and it still in the sim slot of the car since then never taken out of

Hi. I will try to explain without crying. Please forgive my informal complaint and inquiry. My Mom and Dads service was interrupted due to non payment. They are both deceased. I have been unable to pay as I have been sick and hospitalized for nearly a month and a half. The only reminders I have are

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

Just wanting to know how do I found out if I have an upgrade on my AT&T Prepaid Phone My AT&T prepaid phone is IPhone 6s Gray

I am planning to switch to ATT Fiber internet and have requirements to connect few of my devices on 2.4Ghz. Can someone please let me know if the wifi device provided by ATT supports both 5 and 2.4 Ghz?

I am having some pretty horrible problems. I upgraded my own device 2 years ago and the manager who did it put the installment next plan on the wrong phone line. Customer service has told me that the only thing I could do was pay off the device the next plan is meant for before I could make any chan

I'd like to turn off 2-step verification when I travel abroad. If my phone is lost or stolen I will not be able to access my online account to lock my phone account since I won't have my phone to receive the verification code.  How do I turn it off?

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

I have a new pre-paid account with an Alcatel SMARTFLIP phone. All instructions related to setting up voicemail indicate that I'm supposed to press and hold the 1 button to access voicemail. However, when I do this I get an error message on the phone that states, "Voice mail number has not been set.

I upgraded my phone through ATT Next upgrade, had my new device ordered online but picked up in store. I am now trying to return my old device and am told the store cannot accept the phone AND they cannot print me a shipping label. Can someone help direct as to exactly how I am supposed to return my

I have received 5 individual messages from (number)@one.att.net and they are all single texts I recently received from a single contact. There are no links in the message. Simply text from a conversation that happened days ago. Why is this happening?

I want to de-enroll my ACP Program benefit from my Prepaid AT&T phone. I cannot find the option to de-enroll online and need to apply this to a different intranet provider. I need assistance or a good contact number to help me cancel this program on my prepaid phone.  I've called customer

I have been trying to get AT&T Fiber for three weeks now. I created a ticket to have my address validated. They were claiming that I did not provide an apt # for my address, but there was no number to provide. I live in a townhouse, not an apartment. I have called multiple times and my original

Hi, I have a green box that has ATT on there, it also mentions underground cables of some sort, but I would like to know if I can remove that or at least relocate that? I'm planning on doing some work in my back yard and that is in the way.

Main cable box shows a red ‘X’ in the middle of my tv screen secondary box works

There has been an outage since yesterday evening. Why is it taking so long to restore? I am working from home and can’t do that without internet service

Starting today, I cannot download email messages from my main AT&T email box onto MS Outlook on my computer. Can anyone help me?

For two days our internet has been acting up. I've done every troubleshoot listed talked to a hand full of csr and still no fix. Ive had the app tell me there's a service issue as well as a rep say there something wrong and they would get it fixed on the other end. Yet nothing is fixed. Here I am