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Canceling auto pay on prepaid plan from abroad

How can I cancel my prepaid service with att from abroad? I am enrolled in auto pay, but cannot log in through the prepaid site or reach anyone vial phone or text from Rwanda.

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123

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Does AT&T automatically get to use the PG&E easement on my property?

I am curious as to how AT&T and Comcast are allowed to use the PG&E power line easement across my back yard. Can someone offer some insight? Thanks in advance.

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855

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Unable to get to http://192.168.1.254/

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

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340

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Cross Upgrade with Next Up Lines

I have 4 lines with AT&T and am receiving bogo credits on two of them. I needed AT&T to transfer the bogo credits to the other two lines because the ones with the promotion also have next up on them so when I upgrade I will lose my credits. They told me they can't and I can do a cross-upgrad

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907

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bought phone off ebay but can't unlock use due to past due balance

i bought a cheap little htc first off ebay but I can't unlock it due to a past due balance. Tf do I do

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112

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Returning Found Equipment After Collections

I have located equipment i was supposed to return (at the beginning of pandemic 4/2020). Time just lapsed and had since not thought of the equipment until I unboxed a box I found the equipment in. Since I no longer have ATT service, every time I call ATT to ask about returning equipment I get nowher

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803

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Bought an iPhone 11 Pro from an att customer and he reported it stolen

I bought an iPhone 11 Pro from an AT&T customer and her reported it stolen after a couple months, my guess is to get a replacement device under insurance. So this customer is committing fraud to not only me but AT&T and the insurance company. Is there anything I can do in this case?

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70

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Damage to Property by AT&T recklessness

To Whom It May Concern: I contacted AT&T yesterday (12/17/2021) in regards to damage done to my property after having AT&T representatives (a technician & lineman) come out here to fix our downed services. We lost broadband/internet services starting on Wednesday following some bad storms th

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992

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What type of cord is this?

It’s come that time to setup a new office and it just happens that it’s all the way across from where the router is. I want to move the router a little closer but the data cable it has from the little box that was installed on the wall isn’t long enough. On the cable it reads cat 5e utp 26AWG 2 pair

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136

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Caller ID name

My caller ID says my name in the app under people and permissions, but when I call someone it still reads as the name of my mothers business account on the phone. Is there any other way I can change it?

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112

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Reception in Puerto Rico

Hi there. I have an AT&T prepaid card and will be traveling to Puerto Rico next month. Will I have my regular service and data there or do I need to buy the international coverage add-on?

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280

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Just service deposit???

I can’t seem to get a straight answer. If I pay cash for my two phones, can I get service with AT&T having bad credit due to a severe breakup?  Just the service, no phones on a plan.  What would a deposit be?

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275

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location history

is there a way to get your location for 1 specific day when you do not have the device anymore? I have tried and tried everyway I know how and cannot get the information I need!! Its very important please help!!!!

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1K

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My at&t prepaid account disconnected today but I just added money this sunday

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

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13.2K

257

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Discontinue u-verse

I wish to drop my u-verse tv package.

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228

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How do I transfer Red pocket to AT&T

Transfer account to At &t

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461

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I bought 2 phones on ebay and I can't unlock them

I Buy 2 phones for gifts on ebayand send them to HondurasWe try to unlock them through the ATT service and it tells me the following:How can i solve this?

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165

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Apple Watch pairing

I purchased an Apple Watch SE. I’m not able to to set up cellular connection because it gives me error message EDS4014. I need help this is frustrating

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3.4K

24

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AT&T Device Protection – Enroll Your Device or Learn How To File A Claim!

I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim.  If you are thinking, "I wish I would have enrolled when

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72.2K

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Broadband Light Blinking Green/Red

I just received my new modem/wireless router (Arris BGW210), and I waited til after the specified activation time to install. Problem: the Broadband light continues to blink Green for awhile, then blink Red for awhile, then repeats over and over.Troubleshooting so far: -I have checked my connection

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2.3K

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