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i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

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202

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Disconnection from the operator.

Good afternoon, I am from Ukraine, I bought 13 pro max and it is tied to your service and does not work with our operators, is there a possibility to unlock it?

Questions

43

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AT&T refusing to unlock my iPhone 4S

So, on eBay I got a iPhone 4s for cheap but it's locked to AT&T. I wanna use it on T Mobile as they still got 2G but at&t doesn't even have 2g or 3g. I sent a unlock request already and they refused to unlock it. What should I do?

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67

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Device Attacked Blocked

Last night my Smart Home Manager along with ActiveArmor detected and stopped 142 “Device Attack Blocked” Denial of Service attacks one after another in succession while on my iPhone 14 Pro Max. The attacks started at 9:44pm and ended at 9:58pm. Clearly someone or some group was sending me a message.

Questions

312

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Using my phone internationally with a SIM card from another country

I’m traveling to Japan and I’m planning to purchase a SIM card there for temporary use while visiting. I have a phone plan with AT&T but haven’t paid the phone off yet. Will I need to pay the phone off before I swap out the SIM card?

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162

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international data charges when cellular data roaming is off

On a recent trip to Europe I received data roaming charges even though I had cellular data roaming off on my iPhone. How is this possible?

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25

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ATT carrier locked iPhone 14 work with a prepaid ATT plan? Only has E-sim though..!

I have an iPhone 14 that’s carrier locked to ATT and wondering if I could use ATT prepaid service on that phone. It also has no physical sim so I’m not sure how that would work

Questions

863

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How can I get access to my old phone records? (3 years ago?)

I'm trying to access my phone records from three years ago, the app is only letting me go back sixteen months how can I get the older records?

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22

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AT&T WONT UNLOCK MY IPHONE

i have tried everything with at&t . spend hours on the phone. they keep making excuse after excuse after excuse to give me a reason as to why they couldn’t unlock my iphone. im going to get a lawyer at this point because this is MY property. it is fully paid and still can’t get unlocked?

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44

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How can I install SIM card if Iost a phone and got a new one but they say I need to gett

How can I install SIM card if Iost a phone and got a new one but they say I need to get verification code and how can I get that code if the phone lost

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23

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Apple Watch Series 6 Stopped working

My Apple watch stopped working today. I noticed that I still have a few payments left before it is paid off.  Is my watch still under warranty since I don't yet own it?  What is the best thing to do to get it repaired or replaced?

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35

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Can't receive text messages from Apple users

I cannot receive text messages from Apple users. This is a brand new phone. So frustrating. I should have purchased an apple I guess. Distraught because I need this for work.

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201

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Iwatch help

I added a new line, which was a new Iwatch. I bought it for my husband who has service through metro. Will he be able to use the watch without being on AT&T cell service? I was only given the option for unlimited for wearable which I don’t even understand that. I just want to know if my husband

Questions

213

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Not able to send/receive texts to/from iPhone(s) from my android

So for a few weeks now, I have not received text messages from iPhones. Also, iPhones are not receiving my texts. I am using a Samsung Galaxy S9 on the AT&T network. I also switched over to my S9+ to make sure it wasnt an issue with the phone itself. It was not. The problem seems to be with all

Questions

146

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Problem with IPhone Upgrade

I traded in an IPhone 11 Red phone for an IPhone 14 Pro in Feb 2023. I purchased the phone from an AT&T store and did the trade in via UPS. The initial trade-in offer was for $800 as evidenced by an initial 2 months of credit $44.46(2x800/36). The next credit was for $22.23. At around this time,

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89

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How I can unlock the iPhone which is marked as stolen or lost but now I found it ?

I have an iPhone 14 pro which was lost then I asked for marking this phone as stolen or lost but now I found it and I want to unlock it . Whenever I go to submit request for unlocking they ask that phone is marked as stolen or lost but I have found it please help me in this regard

Questions

3.8K

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Official Solution

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The ONLY Way to Solve your Trade-In Issues

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer since

Questions

19.7K

83

NO ONE CARES ABOUT CUSTOMERS AND THEIR CONCERNS, WORST CUSTOMER SERVICE EVER.

I added a line to my account on October 09th through a retail store in Texas and I never received the phone, from that time till now I talked to more than 50 people from different departments from customer service like Loyalty, Billing, Retail support, Stolen device etc.. and went to 10 different Re

Questions

106

3

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Apple Employee IMO

I would like to retrieve my user login for the IMO offer. I finally became the account holder and would like to finish the process.

Questions

1.4K

1

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Stuck with the Consequences of Being Lied to, of Naively Trusting the Lies Told to Me by Multiple AT&T Representatives

It’s a long story but I’ll try to make it as brief as I can. The essential facts are: 1. I had and still have a 12 pro max. This phone, which I fully paid for (with a discount) at the time of purchase, I bought through my employer in October 2021. As part of receiving a special discounted price, yo

Questions

58

1

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