I got a galaxy s5 active back in late August of last year on a 2 year contract, but I'm at my breaking point of missing apple/imessage etc. In an ideal world I'd buy an iphone 6, but since the etf would make that a bit out of my price range (note: not interested in at&t next) I'm considering simply

Contacted At&T. Spent about an hour on the phone. I was told no one could help me: bottomline is that if I can't access a code they send me to my iPad they can't verify me, even though I signed onto my account online. Since I can't get a code, AT&T won't cancel my data plan. We can't help y

My SIM card is PUK code locked and the page that says go to account overview and find the device that's locked isn't working

Good evening my friends, I am Mohammed from Saudi Arabia If you bought a device from Best Buy via the at&t network, it arrived in Saudi Arabia Can I deactivate the SIM card and use a local SIM card?

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

My father died and he is only authorized person on acnt 7 lines well I was ok for mint then my son met dude that work for atat so son told that employee to put him on acnt then son wait just moment to get 3 new phones and lines and even it Apple Watch it’s extra line so that 4 and something on tabl

I recently upgraded my daughter’s phone at the local AT&T store. Went well rep was good, as we were doing the transfer of data she informed us it could take up to 2 hours (it took about 20-30 minutes)to complete. We took both phones with us and let it do the transfer.  Once done I retur

I sent my phone on October and now in February AT&T is charging me because they didn’t recieve the phone. I talk with USPs many times because as It was a long time ago I lost the tracking number. I was told two different ways to recover it when I called to customer service but USPS said that AT&

Since obtaining service with AT & T my service has been just about null, with poor connection, failed internet search, and not working most of the time, what's crazy is the phone will even say there is no DATA. because of these issues I have phone service that is hindering my ability to effectiv

The Norton Security Company sold me on upgrading from Norton 360 security software to Norton Security Premium, which according to them, allows me to protect my iPhones with security and privacy features in addition to my desktop and laptop computers.  I just would like to know from AT&T or Apple if

I have questions about the release of the new iPhone and my account that I need answered before pre-orders start however it seems any form of customer service closed at 10 pm local time? So who should I be talking to/where can I get answers. It looks like some AT&T employees are responding on Twitte

So I'm currrently in the process of unlocking a iPhone 5 16gb to use with my ATT goPhone plan. DeviceIphone 5 16gb ATT GSM Events So farAsk ATT to unlock the device throught the unlock portalRecieved confirmation and waited 2 buisiness daysRecieved a confirmation that the device is now unlockedAttem

The unlock page keeps saying that the device is "doesn’t match an AT&T device". Yet this is an iPhone 11 RED from AT&T. I tried multiple times and from different browsers with the same results. This is a used phone that i got on secondary market in pretty poor shape externally and i am trying to res

About a month ago my phone stopped receiving phone calls. Calls ring for a second and go right to voicemail.  Then shows a missed call.  I have gone to AT & T, they checked all of my settings, went to Apple and then ran diagnostics on my phone and nothing was wrong with it.  I go

We contacted ATT support numerous times about another issue. They fixed not being able to download McAfee on Desktop, but immediately after they fixed it, I stopped receiving emails on my phone. They made me change password. I changed password on phone but it's not taking. I deleted account and trie

My dumb self locked myself out of my Sim regarding the sim lock. I need to find the PUK Code through the AT&T app but i cannot find it. I cant do it online due to personal reasons so im stuck with the app.

I just received an iPhone 12Max Pro. I've been using Android phones for years - most recently the Samsung Galaxy S9. I backed up my S9 to the AT&T Cloud, including text messages. After the transfer, text messages other people sent to me appear in messaging, but about 98% of my texts to them do n

It’s a long story but I’ll try to make it as brief as I can. The essential facts are: 1. I had and still have a 12 pro max. This phone, which I fully paid for (with a discount) at the time of purchase, I bought through my employer in October 2021. As part of receiving a special discounted price, yo

I ordered my Iphone 7 Plus 32GB 09/16/2016 ship dates 10/14-10/21 still showing "prepairing to Ship"..Has anyone received their order yet that ordered same day or later than me?

I tried converting my current physical SIM card into an esim through settings in order to transfer the esim to my new iPhone 14, but I decided against it and deleted the esim. But now, on my old phone (the one with the physical sim), it says “SOS” only on the top right corner of my phone and can’t u