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How do I get a phone number to talk to a customer rep

How do I get a phone number to talk to a customer rep

Questions

 • AT&T Phone Account

169

1

0

Accepted Solution

Official Solution

Is it possible to view and delete the list of blocked phone numbers ?

Can I view the list of phone numbers I have blocked ? If so, how ? And can I delete numbers from my blocked list ?

Questions

 • AT&T Phone Features

233

1

0

Accepted Solution

Official Solution

What does a charge for "support" mean?

I get charged an extra $15 every month for "support" but I have no idea what that is and I can't figure out how to tak to a real person at att.

Questions

 • AT&T Internet Account

34

0

0

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Official Solution

Lost my SIM card during visitation

Hello there, I visited my parents in Indonesia and happened to lost my prepaid sim card. Could you please help me regain the access or possibly send a replacement?

Questions

 • Account & Usage

67

2

0

Accepted Solution

Official Solution

AT&T, when you're done destroying my new personal S21 Ultra, would you please fix it?

My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n

Questions

 • Samsung

218

8

0

Accepted Solution

Official Solution

No autopay discount applied to first bill?

I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?

Questions

 • AT&T Fiber Account

103

4

0

Accepted Solution

Official Solution

How can I retrieve deleted text messages?

How can I retrieve deleted text messages?

Questions

 • Data & Messaging Features, Internet Tethering

4.9K

3

0

Accepted Solution

Official Solution

Discount Difficulties

I can not submit anything to proving my employment as a nurse. I initially submitted a name tag for the clinic I am employed at full-time, but it was declined because it has my nickname. Then I tried to submit my paystub and nursing license certificate, but it keeps saying there's an error and will

Questions

 • Wireless Billing

91

4

0

Accepted Solution

Official Solution

Cannot receive messages from some contacts

I just bought the LG Stylo 6. Software is android 10, version Q730QM10c. I can exchange messages with one of my contacts, who owns a samsung device, but not two other contacts, who own iPhones. They can receive my messages but I don’t get theirs. I do not have any blocked numbers so I am not sure wh

Questions

 • Android

317

2

0

Accepted Solution

Official Solution

The Bill Looks Different - AT&T's New Bill Layout

We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread!     New Total Due Layout   &

Questions

 • U-verse TV Account

2K

2

0

0

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Official Solution

Change Shipping Address

I have been trying for several days to get my shipping address changed so my new purchase can be shipped. The AT&T website will not let me change the address.  It continues to say the address is not recognized.  CHAT cannot help and neither could shipping.   How can I get A

Questions

 • AT&T Phone Account

996

5

0

Accepted Solution

Official Solution

7726 not working

I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.

Questions

 • Device Features

201

1

0

Accepted Solution

Official Solution

Can someone explain my wireless charges?

Hi all, I have one phone on my wireless plan, and I also pay around $45/mo. for internet services. I'm being charged $121 a month. My current phone is paid off.  When I expand the "Wireless" portion of my bill, there are two charges. One "shared plan charge" for $35.32, and then a charge

Questions

 • Wireless Billing

707

5

0

Accepted Solution

Official Solution

Why is HBO Max not on Roku?

Why is HBO Max not on Roku???? It's been 2 months since launch. I stream everything through Roku. Please stop blocking your customers from service.

Questions

 • App navigation

888

5

Accepted Solution

Official Solution

30$ Upgrade Fee

Hello, I recently upgraded to an iPhone 12, and on my AT&T bill, it charged me a 30$ upgrade fee. A worker who was helping me buy the phone told me that if I saw a 30$ upgrade fee on my bill, I could talk to AT&T to get it refunded and canceled.

Questions

 • Wireless Billing

2K

6

Accepted Solution

Official Solution

ATT Promotional Card - Apply towards Wireless or Home Billing

For Months I have been trying to use the ATT PRomotional Card towards my cell or home phone balance and it won't apply. There is no information on this, now the card is about the run-out. What can I do now to use this card towards my balance? Thank you

Questions

 • Wireless Billing

466

2

0

Accepted Solution

Official Solution

How can I change the email associated with my IMO discount?

At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help

Questions

 • Wireless Billing

268

1

0

Accepted Solution

Official Solution

CARE CODE: 205.4

Been trying to log into my sbcglobal.net legacy account since April. So far, nobody has gotten back to me. Have spent numerous hours trying to fix this issue with no luck. Hoping someone here has the resolution. Error messages I'm receiving: When trying to login into my email: "We are sorry but yo

Questions

 • AT&T Internet Email & Security

31.6K

77

Accepted Solution

Official Solution

Why do I get the message on my TV screen, "The DVR system is working. Please try again." when I press any button on my AT&T Uverse Remote?

Why do I get the message on my TV screen, "The DVR system is working. Please try again." when I press any button on my AT&T Uverse Remote? I have unplugged & rebooted both my gateway modem and individual box on the TV. This is a secondary TV not our main TV. I can't access the Guide, Me

Questions

 • U-verse TV Equipment

395

7

0

Accepted Solution

Official Solution

Customer Claim Service number 800-894-0374 is no longer in servie ?!?

The Customer Claim Service number 800-894-0374 when called gives the message "This number is no longer in service" ?!? An ATT "bucket" truck repaired some cable on poles on 10/24/2020. The truck damaged my driveway by crushing and breaking off the edge of the driveway.I have pictures, video, da

Questions

 • AT&T Internet Installation

604

3

0

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