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Made payment still showing balance due

I was set up for auto pay. But made a payment early for the full plan cost. I did not turn off auto pay there is still a balance on my plan what happen to the payment I made?

Questions

216

2

0

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Need access to call log.

My att prepaid phone went swimming and got toasted. So I bought a new phone and switched over the sim card. Unfortunately, I lost my contact list, call log, text messages and other important information to my old phone. There must be some way that I can retrieve the call log since my number is the

Questions

140

6

0

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new Cell Booster model SS2Fll

Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc

Questions

662

2

0

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Activation for bring your own phone device SIM card

Would like to know how to activate my bring your own phone device SIM card I have a $45 plan

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531

3

0

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Vacation Hold

I am travelling overseas for couple of months. I will not be using my wireless services for this duration. Hence I want to put my wireless services on hold. But I am unclear on the process and procedure.

Questions

299

2

0

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Not receiving verification codes

Through the iPhone upgrade program I received my iPhone and transferred service and had many issues which all seem resolved EXCEPT I can not receive verification codes. I can get regular texts and iMessages but even when ATT try’s to send me a message I do not receive it. After more than a half a do

Questions

16K

18

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Unable to Install AT T Internet Security Suite

Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins

Questions

25.5K

230

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Can’t make or receive calls after SIM card change

I got my SIM card changed yesterday on my iPhone 8 and I can text but I can’t make or receive calls. When I dial any number it automatically says call failed. What should I do?

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11.8K

6

0

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Detailed billing with text messages and calls

How do I access a detailed bill of messages and call logs

Questions

829

2

0

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5G DNS server?

Does anyone know how I can find the DNS server my phone uses when connecting to AT&T's 5G network? What DNS server does AT&T 5G network use? I can easily view it on wifi, but cannot see it when on 5G. Don't believe this is Apple specific

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3.2K

4

0

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Problem With Unlock Samsung G975U

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

Questions

178

3

0

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Voicemail removed from account - how do I set it up on my phone?

How do I set up voice mail on my Cingular flip iv? It was activated over 60 days ago and the website says the voicemail was removed from the account.  How do I get the voicemail added back to the account so I can access it?

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1.1K

2

0

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AT&T fiber gateway. Moderate NAT type, UPNP not supported. Xbox series S

I have seen several related posts to this but it seems for most people these issues occurred immediately upon installation. For me I had faster/higher performance gaming quality for a year and a half, both on WiFi and with a direct Ethernet connection to the gateway.  But over the past few wee

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7.8K

3

0

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Install SIM card and activate new phone before or after using Samsung Smart Switch?

Hello, I am hoping to use Smart Switch to transfer everything from my Galaxy S22 to my new Galaxy Z Flip 4 myself without having to make a trip to the AT&T store. I've watched several videos and it seems very straightforward, aside from one question I can't find a direct answer to.  

Questions

10.9K

5

0

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Update payment method, will Auto payment takes the payment or I need to process manually ?

Hi there, I am currently on my cycle, based on a postpaid service, my due date is on the 9th of this month, (Otcober 2021) I have updated my payment method from checking account to credit card. my question is. Will the payment that is schedulled to be taken on the 7th slides off and I need to make i

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9.5K

2

0

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Tech says Fiber is available but Customer Service says no

A few years back AT&T installed fiber in my neighborhood, in fact they damaged my irrigation system as they buried the line in my side yard.. My problem is that when I contact AT&T customer service to upgrade to fiber, I am told it is not available at my address.  Neighbors on both sid

Questions

392

8

0

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Accidentally deleted eSim

iPhone 13 no service at all

Questions

6.4K

5

0

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Text message reading claim $100 if I take this AT&T survey. Scam?

Received this text a few minutes ago.

Questions

10K

9

0

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Telephone for the Hearing Impaired

My Father is 85 years old, and hearing impaired. How can I get service to come to the house and install a CAPTION REAL TIME TALK PHONE?

Questions

109

1

0

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Walmut.attlocal.net

Please tell me what walnut.attlocal.net would be? It shows up in my device list

Questions

104

1

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