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I was set up for auto pay. But made a payment early for the full plan cost. I did not turn off auto pay there is still a balance on my plan what happen to the payment I made?
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Account & Usage
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My att prepaid phone went swimming and got toasted. So I bought a new phone and switched over the sim card. Unfortunately, I lost my contact list, call log, text messages and other important information to my old phone. There must be some way that I can retrieve the call log since my number is the
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Account & Usage
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Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc
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AT&T Cell Booster
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Would like to know how to activate my bring your own phone device SIM card I have a $45 plan
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Plans & Features
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I am travelling overseas for couple of months. I will not be using my wireless services for this duration. Hence I want to put my wireless services on hold. But I am unclear on the process and procedure.
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Account Features
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Through the iPhone upgrade program I received my iPhone and transferred service and had many issues which all seem resolved EXCEPT I can not receive verification codes. I can get regular texts and iMessages but even when ATT try’s to send me a message I do not receive it. After more than a half a do
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Data & Messaging Features, Internet Tethering
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Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins
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AT&T Internet Equipment
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I got my SIM card changed yesterday on my iPhone 8 and I can text but I can’t make or receive calls. When I dial any number it automatically says call failed. What should I do?
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Apple
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How do I access a detailed bill of messages and call logs
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Wireless Account
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Does anyone know how I can find the DNS server my phone uses when connecting to AT&T's 5G network? What DNS server does AT&T 5G network use? I can easily view it on wifi, but cannot see it when on 5G. Don't believe this is Apple specific
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Apple
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I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request
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Android
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How do I set up voice mail on my Cingular flip iv? It was activated over 60 days ago and the website says the voicemail was removed from the account. How do I get the voicemail added back to the account so I can access it?
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Other Phones & Devices
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I have seen several related posts to this but it seems for most people these issues occurred immediately upon installation. For me I had faster/higher performance gaming quality for a year and a half, both on WiFi and with a direct Ethernet connection to the gateway. But over the past few wee
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AT&T Internet Features
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Hello, I am hoping to use Smart Switch to transfer everything from my Galaxy S22 to my new Galaxy Z Flip 4 myself without having to make a trip to the AT&T store. I've watched several videos and it seems very straightforward, aside from one question I can't find a direct answer to.
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Samsung
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Hi there, I am currently on my cycle, based on a postpaid service, my due date is on the 9th of this month, (Otcober 2021) I have updated my payment method from checking account to credit card. my question is. Will the payment that is schedulled to be taken on the 7th slides off and I need to make i
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Wireless Billing
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A few years back AT&T installed fiber in my neighborhood, in fact they damaged my irrigation system as they buried the line in my side yard.. My problem is that when I contact AT&T customer service to upgrade to fiber, I am told it is not available at my address. Neighbors on both sid
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AT&T Fiber Ordering
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iPhone 13 no service at all
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Apple
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Received this text a few minutes ago.
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Wireless Account
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My Father is 85 years old, and hearing impaired. How can I get service to come to the house and install a CAPTION REAL TIME TALK PHONE?
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AT&T Phone Installation
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Please tell me what walnut.attlocal.net would be? It shows up in my device list
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AT&T Internet Security