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Not able to make or receive calls with new sim card

I received a new phone that had a new sim card with it, for the 3g shutdown. I activated the sim card and put the new sim in my unlocked a71 5g. Everything was fine for a week or so but all of a sudden, I can not make or receive calls. I am able to text tghough. Do I need a sim for the 5g phone?

Questions

1.6K

3

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Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Questions

35

1

0

Cannot unlock my Samsung Galaxy A12

I'll be traveling abroad and need my Samsung Galaxy A12 unlocked to be compatible with foreign SIM card. At first I submitted an online request to unlock, but immediately got a message from AT&T saying I have to use their device unlock app. The app doesn't show anything and wouldn't let me unloc

Questions

31

1

0

Bulk Micro SIM cards needed for tablet product

Hello, we produce a tablet computer that has an optional Sierra Wireless cell modem. Can you provide me with ordering info for SIM cards that we can install and be activated by the end user?Thank you,Tim

Questions

36

1

0

Transferring Phone Number to a New Unactivated Phone

I bought a new phone to replace my unusable broken one. To activate this phone, I need to transfer my phone number, however I cannot transfer the phone number from my old phone to this new one without activating it... so I'm stuck in a bit of a paradox... I'm not sure what to do. How do I transfer m

Questions

893

2

How to change APN?

I recently bought a SIM card from Mobal (a Japanese data company) since I'm going abroad in a couple days, and when I downloaded the APN settings while checking out/activating that card, my ATT one now doesn't seem to want to work anymore. I've got full bars and I can call people (not text) but it w

Questions

295

7

0

My Recently Purchased IPhone 14 Is Not Showing In Devices

Hello, I recently purchased an iPhone 14 and it is not showing up under my listed devices. Due to this I cannot request an eSim to active the device, please help.

Questions

176

2

0

Dual SIM: Use eSIM Cellular Service and Deactivate SIM cellular service but Keep SIM card activated to receive calls/texts

Hello. I currently have two SIM cards, one SIM and one eSIM, both are activated at the moment. For cellular service, the European eSIM is selected as the only one and cellular switching is turned off. The eSIM is also selected as the primary card. I want my American SIM card phone number to remain

Questions

104

1

0

ATT Sim card in a Verizon phone

My husband is an ATT customer (iPhone 8) and I am trying to upgrade him to my old Verizon I phone XR. I tried putting the SIM card in the XR but it is telling me it will not work. I know there is away to do this. Can you please assist me with this?

Questions

3.2K

2

0

why would my iPhone 7 not work with AT&T

Customer Service said my iPhone 7 IMEI is incompatible. I spoke to Apple and they said it was a valid IMEI (it was both purchased unlocked and repaired for free by Apple). Why would this not work on their service? Rep was not knowledgeable on plan features or why this IMEI isn't supported.(and I h

Questions

155

2

0

The network unlock code AT T gave me doesnt work

I have a Galaxy J7 with I'm taking to Mint Mobile. I requested an unlock code, put in the new SIM, got the message: SIM network PIN blocked. Enter SIM network PUK, and tried entering in the unlock code AT T gave me. I got the error: Incorrect network unlock code entered. Since then, I've been throug

Questions

1.9K

1

0

0

Unlocked phone still not accepting new sim

I went through the unlock process and received approval.  The status shows approved.  I've attempted to put in 3 different sim cards (non ATT, we now live internationally).  I know this company Tigo is supported because I have two other iphones that were originally ATT that are working fine, includi

Questions

410

1

0

Factory unlocked S21 unable to make outgoing calls

I previously had an HTC U12+, bought this S21, brand new, factory unlocked. Just popped my old SIM in and started using it, without issue for over a year. Yesterday I had my Galaxy watch activated and tried to setup numbersync. Which wouldn't work because the network thought I still had the incompat

Questions

102

12

0

AT&T Prepaid Plan for Tourist and eSIMs

I will be visiting the US next month for 3 weeks and was looking at getting a prepaid plan. I currently use an iPhone 11 Pro and, as I will also need to continue using my home cell service (on roaming) and don't want to carry another phone, I was wondering if getting a prepaid plan via eSIM is al

Questions

1.4K

1

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STATUS unlock Sim Still pending

After more than 10 days the Status for this request still in pending, at least decline it to request a new one. Request #: NUL392463535025

Questions

21

1

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I need help

Hi! I bought two Prepaid Sim Cards in USA two months ago. In this momment, I'm in Argentina and have these two Sims. I need help to activate these Sims in Argentina because I wanna send SMS to my family in California.Thanks!

Questions

143

1

0

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unlock for foreign use

I want to use my LG phone abroad. How do I get sim unlock code?

Questions

72

1

Prepaid plan Activation Problem

So I am currently in the process of switching both phones and companies from straight talk to AT&T.  Im going from a galaxy luna pro to a note8 that has been used for AT&T service before.  I bought the bring your own sim kit and 45$ prepaid plan which arrived a few days ago.  I put the sim in and fo

Questions

441

1

0

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

68

4

Closed

AT&T Terrible Customer Service Policy- No Service Is Better Than Service

My service plan expired and I couldn't use my debit card. I was offered Bridge Pay, and my service was connected. I went into the 611 customer line to pay my bill. My mobile service was shut off, because the two plans conflicted. I wasn't told by the representative that if I paid my bill before the

Questions

43

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