Ok so I am at my wits end trying to figure this out. I have a Nokia Lumia 635 on AT&T and my girlfriend has a Nokia Lumia 521 (I think...) on T-Mobile. Every day at around 6:53am we text and it takes 5 minutes to get a message from her on my end! At about 6:58am I get the messages and she thinks she

I'm looking at the Unlimited prepaid option that is currently at $50/month. I saw on a Purdue website that "AT&T offers a 20 percent monthly service discount on qualified voice and data plans to Purdue University students." Does this mean that if I choose this Unlimited option as a Purdue studen

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

Second attempt to get a relevant answer. My initial post follows. The steps outlined in the response were almost exactly how I came to the conclusion that there is currently no useful information on this topic.  There is nothing in the User Manual that references the capability to edit t

I was trying to move photos from the album listed camera into folder that I have created specifically for the things in the photo. This is something I do all the time to make sure my photos are organized in a way I can find them. However, now when I try to find these photos after they were moved the

World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir

I am interested in getting the AT&T PREPAID 16GB 12-month plan. However, I would like to keep my current number so I was wondering if there is any way to move my current number to AT&T and use the 12-month plan.

Hi I’m Katarina I just purchased an sim car in a store and tried activating it I thought I was doing the right way but I realized once I placed an order online through att that I ordered a SIM card I already have one I just wanted to activate it I don’t need the SIM card and I also wanted to try and

Last year I got a unlocked Samsung Galaxy note 9 and set it up with at&t prepaid. I could text on it (though occasionally wouldn't receive a message) but I couldn't make calls or go on the internet at all, but the wifi worked. I had it on the unlimited plan of talk, text, and data. Does anyone h

I just upgraded my phone and paid the $71 sales tax fee. But, under their exchange policy I will be exchanging it for a different phone within my 14 day period (I want the bigger one). IPhone 13 Pro to iPhone 13 Pro Max. From what I understand I should only pay the difference in sales tax and not an

Need extra time to make a payment? Not to worry, you can make arrangements online! Log into your account at att.com. Hover over Billing, Usage, Payments. You will see the option to Arrange Late Payment as shown below.   Once you select Arrange Late Payment, scroll down until you see t

I set up google voice for school and used the * commands to forward missed, etc calls to google voice for the google phone number. Now when I call the regular cell number it also forwards to google voice voice Mail. Hiw do I keep the native number going to the native voicemail and only forward cal

My daughter has an iphone and an international at&t plan. She lost her phone in the UK and had it replaced. She will be using icloud to back it up and can Esim for her at&t service? Will this work or will she need remote activation?

My AT&T Prepaid account was cancelled on May 31st 2022 without any earlier notification. The expiration date is April 2023, just refilled $100 for the extension. The phone number was also lost by AT&T. All my balance ($721.84) are lost. Call the costumer services and stopped by the corporate

The list for Apple simply says "iPhone 6 or above." Where does the SE 2nd gen. fall in the list? It has VoLTE (HDVoice).

I currently have AT&T Internet and phone service. I am considering canceling the phone service and keeping the internet service. Is there risk that the request to cancel phone service will disrupt internet service? I assume that AT&T allows unbundling of the two. Thanks.

Change Caller ID of previous user of the number to my name. Have spent 12 hours on the phone with AT&T experts with no success.

I currently have a prepaid phone, A12, and sims card. However, I will be getting a galaxy fold. Can I put my prepaid sims card in the galaxy fold 4?

I cannot locate the request number for unlocking my phone. I tried requesting a new unlock but I get this notification: "Looks like we're already processing a request for this IMEI. Check your request status for more info." However, I never got an email with a request number. I have been stuck for a