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Connection box on property

Hi, I recently bought a home and there are two large ATT connection boxes on the property. The tenant told me ATT was paying the previous owner to have the boxes on property. Can someone connect me with who handles these issues. 

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61

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public ip address

My public ip address has changed at least 3 times in the past week. Since we're working from home, my company is trying to whitelist/safelist our public ip addresses for a staging site for via wordpress. But they're constantly having to update the public ip address. This is frustrating. This address

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263

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Data and Text Use

I am showing some data and text use on 3 of my 4 lines. The fourth line has no detail at all. All of my texts on my line aren't showing - because I actually know who I have texted. When I emailed I was told I needed legal action to get this information???  What is going on? I switched back to

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491

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remove landline service from building

i own a building and want to have the existing AT&T service lines removed. I called AT&T on February 6, 2023 and was given a "Ticket Number" PX85DV07. Nothing has been done. I attempted to call to check on the status of the removal and could not get a response from any of the representative

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131

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Is anyone else experiencing issues with AT&T 5G speeds

I live in Atlanta, GA and the 5G speeds here are terribly slow throughout the city. I feel misled and lied to.  If I knew the 5G speeds were going to be subpar, I would not have purchased new iPhone devices nor changed my wireless plan.   Is anyone else experiencing slow 5G speeds and

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639

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My iPhone 13 won't work with sim purchased online

Upon arriving at the airport yesterday the simcard worked, my partner attempted to use the sim in his phone as he had baseball tickets saved under his account on his phone, the sim didn't work, and now it won't work in the iPhone 13, what can I do, it's not registering any form of service 

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33

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Unresponsive phone

14ProMax lost complete power. Phone less than 14 days old Apple refuse to exchange, told its AT&T’s responsibility AT&T refuse to exchange, they say it’s Apple’s responsibility According to AT&T, there is a 14 day exchange period, whereas the phone could be returned After such

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45

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was previously linked to a 3G Microcell no longer supported...now can't receive or make any calls and ATT cannot get WiFi Calling to Enable

I was previously linked to a 3G Microcell that AT&T no longer support...spent hours on teh ohone with tech support trying various troubleshooting steps to no avail......Currently can't receive or make any calls and AT&T cannot get WiFi Calling to Enable.... using an iPhone 12 PRO..... and ju

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108

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Trouble with new AT&T wireless

Has anyone else had trouble with AT&T? I signed up for internet and direct tv. When the home expert came he talked me into getting wireless through them too. I originally asked for a iPhone SE 2022 because that was the type of phone I had and was used to. He talked me into a iPhone 12 mini told

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Unresponsive

I set up for internet at my home yesterday. The technician set up the box and wiring, however we are left without internet. I have cancelled the services and went with a competitor who was able to deliver. But now I’m left with a huge black wire going across my yard and the AT&T router is still

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Nokia x20 certification

Is there a reason the nokia x20 8Gb 5G Model: TA-1341 is not certified for use on the AT&T network. From all the information ℹ can find there was an agreement made between AT&T and Nokia (Edited as per community guidelines) Need to understand why, AT&T is not certified nokia x20 it meet

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396

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Refund Adjustment for Passed Account Holder

I have been calling into AT&T support to get my elderly Mother's account modified for hours. Her phone plan has been under her husband's account and her husband has been the account holder however he passed away 14 months ago. Clearly, in this situation going to AT&T is not on the high list

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132

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My wireless number does not show up as VALID--Stir/Shaken

My wireless number does not show up as VALID on other's phone when I call them. I have reached out to technical support and they haven't been of much help. The last representative suggested that I reach out to the fraud department but when I asked how I go about that I was provided with the link att

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69

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After porting our number, people in our local area with AT&T service can't call us

We ported our number (Land Line) away from AT&T on Dec.15th. We switched to a VoIP provider and now none of the people in our local area with AT&T service can call us.  AT&T said the issue was with the new carrier so we ported to another VoIP provider and we have the same results.&

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213

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Closed

AT&T screwed me, will not compensate me.

11-5-2022In May of this year I moved from Las Vegas to Texas. I have been a wireless AT&T customer since 2016, something AT&T does NOT care about apparently. Two issues:1) For all of that time my taxes and (most) fees were waved but that has changed in the last several (~5?) months, I am not

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110

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Bought iPhone 13 used, can’t unlock

I bought this used. I’ve never in my life had an AT&T account. I have zero clue who had this before me, but whoever owes whatever is not my problem. I can’t even use the esim because of this, it’s ridiculous. I did the unlock request and surprise surprise never got an email.

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70

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Over charged for my iPhone SE

I purchased a iphone SE from wal mart I was suppose to get the promo price cause I did the in store activation and bought a $50 air time card I was charged $199.00 when I should of been charged $149.00 how can I get the difference back the guy who checked me out was unaware of having to manually put

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55

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Fix Legitimate Company Showing Up as Robo/Scam

Hi I work for a legitimate company and we receive complaints from AT&T customers that our calls are sometimes showing up as scam or robo calls. Is there a way to clear this and prove that we are a legitimate company?

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90

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On brother's account. Want to change provider for cost savings. Brother hasn't responded to texts & voice mails. What do I do?2

I am on my brother's account & want to move my service to a 55+ account with a different carrier. I have called & texted my brother on numerous occasions over the past month. I purchased a new phone &, since my brother will not for whatever reason give me his passcode, he has basically h

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Help with volume control and notification wake up phone

I have the att radiant max. With the recent software update I can now longer control my volume for anything (media, ringer, texts) with the volume buttons on the side of the phone. Is there something I can do to fix this? Also is there a setting or option somewhere in the phone to have incoming

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