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Cannot send or receive pictures in Messages MMS

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

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7.1K

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Unlock my phone

I have bought iphone used from america locked and I can’t unlock it I’m not the first user  i don’t know the account of the first user and i cant reach him  i want to request to unlock it or know the payment plan  I have the imei code and the serial no and my icloud on it anythi

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93

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Unlock Denied - What happened

First Attempt to unlock at&t email me We’re missing some info Device IMEI number:[edited as per the community guideliness] Request number:(edited as per the community guidelines) Hi Gerald,   Make sure your device meets our eligibility requirements, then call

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1.3K

16

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IPhone 14 plus arrived in mail with broken seals

I just purchased a iPhone14 Plus and it arrived from UPS today. When I opened up the box that it arrived in the iPhone was falling out of its box! The seals on the iPhone box were obviously sliced open by what looked like someone’s fingernail. It was not cleanly cut open. What is going on here?! I

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220

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Galaxy watch 4 numbersync issue

I just got the Samsung Galaxy watch 4 classic. Using a Samsung Galaxy S20 FE 5g phone. I also cannot connect the number sync.  I get an error on the watch Sd-Sdk-200 and a Pd-sdk-system_error on my phone.  I have tried turning off the VPN, uninstalled, reinstalled, unpaired, paired, turn

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1.1K

7

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My iPhone XR is Locked Because it’s a refurbished iPhone

I need to unlock my iPhone XR but I don’t know the original owner information so I can’t use any other carriers

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35

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Iphone sim lock

I recently bought an iphone with a clean imei off of Marketplace and its sim locked. I've tried visiting the website to get it unlocked but it was denied " We can’t unlock your device because it’s no longer active on an AT&T account". I retried it a second time and got the same message.. how ca

Questions

484

2

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Enough with the Deceptive Pricing Practices

I have been with ATT for years (more than a decade) but I am biting the bullet and switching to T-Mobile at the end of this month. I have been duped one too many times on promises to provide credits, change plans, etc. In just the last couple of months I have over paid almost $300, promised credit

Questions

219

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On brother's account. Want to change provider for cost savings. Brother hasn't responded to texts & voice mails. What do I do?2

I am on my brother's account & want to move my service to a 55+ account with a different carrier. I have called & texted my brother on numerous occasions over the past month. I purchased a new phone &, since my brother will not for whatever reason give me his passcode, he has basically h

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74

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Terrible customer service and support

I am currently deployed overseas, in the middle of nowhere. My account has been wrongfully suspended. I have tried to contact att support through the live chat option but it has been a 7 hour long process in which I have talked to 13 different representatives to include 1 supervisor and yet nothing

Questions

210

12

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Trouble with new AT&T wireless

Has anyone else had trouble with AT&T? I signed up for internet and direct tv. When the home expert came he talked me into getting wireless through them too. I originally asked for a iPhone SE 2022 because that was the type of phone I had and was used to. He talked me into a iPhone 12 mini told

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100

9

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Regarding phone claim

My account holder claimed my phone without intimating me..and my sim has been locked what should i do know..

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140

13

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Hold times - 6hr 44min

I am currently on a family plan and am trying to break off into my own plan. Due to Covid-19 stores are closed and when calling Transfer of Billing at 877-971-6092, I was on hold for 1hr 30mins last night 3/25, and for a total of 6hrs and 44mins today (3/26). Is anyone else experiencing these wait t

Questions

133

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Data and Text Use

I am showing some data and text use on 3 of my 4 lines. The fourth line has no detail at all. All of my texts on my line aren't showing - because I actually know who I have texted. When I emailed I was told I needed legal action to get this information???  What is going on? I switched back to

Questions

498

2

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Was I scammed during an in-home tech visit?

Hello, I recently received a modem to self install my new AT&T fiber internet in my apartment through self install. I had some issues, talked to customer service, and they set me up with a tech visit. The tech arrived and introduced someone else who they said would be helping him with the inte

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184

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Suspended Account

Good afternoon, I am a proud and satisfied customer of AT&T. I have been with you guys since 2015. I recently came into a financial hardship after the passing of my grandmother. I had to help my mom with funeral expenses. My rent fell behind as well. I am blessed to say that I still have a

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77

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Refund Adjustment for Passed Account Holder

I have been calling into AT&T support to get my elderly Mother's account modified for hours. Her phone plan has been under her husband's account and her husband has been the account holder however he passed away 14 months ago. Clearly, in this situation going to AT&T is not on the high list

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158

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FIRSTNET ACCOUNT

I have tried submitting my eligibility multiple times and keep getting denied. I have tried to call and chat no help.  I am told the person with FirstNet I was on the phone with for 2 hours to get this account set up put my job title incorrect and now no one will help me.  I am furious th

Questions

201

7

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Home experts fraud

2023 and having same issue home expert esteban Navarro came to our house and promise a bunch of stuff  that weren’t applied !! Trade in that he never picked up and time expired, fake lines, had us switching from t-mobile which I strongly regret we had a bill in March of $1600 they seem no to b

Questions

118

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AT&T screwed me, will not compensate me.

11-5-2022In May of this year I moved from Las Vegas to Texas. I have been a wireless AT&T customer since 2016, something AT&T does NOT care about apparently. Two issues:1) For all of that time my taxes and (most) fees were waved but that has changed in the last several (~5?) months, I am not

Questions

124

6

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