So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

I bought Iphone XS Max(buy one) and Iphone XR(get one) from BOGO promotion by adding new line(now suspended phone). But old line (not the new one we added) is using the Iphone XR, the get one phone. And I just noticed new line is getting the insurance not the old line that is using iphone XR. And ge

I am livid. I purchased 2 Apple watches on Saturday using the bogo deal in installments.  I found out that one was backordered so I contacted customer service and he advised me to cancel the one watch and he would reorder a different one .  Once they attempted to reorder it errored that b

I am trying to resolve an issue with my husbands phone. He had an Iphone 4 (that was never updated to I.O.S. 6) until a little over a month ago and never had issues with going over data caps. Since he got his Iphone 5s he has been using extreme amounts of data (1gb a day sometimes) and he hasn't cha

I'm looking to get a iPhone 12 mini next month, but there's no 5G coverage in my area yet. So I don't want to have to change my cell plan until there's 5G in my area. So question is, can I keep my current plan and still get the 12 mini or do I have to upgrade my plan?

I requested a device unlock on 23rd was told 2 business days. When I check the status it still says "In Progress".  Who can I contact to have reviewed and completed?

Has anyone experienced poor phone reception after installing Hughesnet satellite internet? I have done all the trouble shooting ATT recommends online and with little luck. I am able to receive calls clearly but breakup in response with all calls. We have 2 bars and that is normal and was no problem

I would like to get my iPhone unlocked but when going to https://www.att.com/deviceunlock, it gives me an error after entering the IMEI. This iPhone is an iPhone 7 Japanese Model A1779.

I have iphone 11 pro which i have purchased in march 2020 the phone i purchased was UNLOCKED but now when i change the sim card its showing locked. I dont what is the issue. how can at&t lock the UNLOCKED device.

I see no one responded to the gentleman from Texas who had the same problem. But I will ask again for a fix for the QP1207 error code that I get on my Apple IPAD. Makes that U-Verse App useless... Any help? Thanks Dennis

If I order an upgrade to one of my phones with a blue iPhone 12 on Nov 1, when should I expect it?

I'm having difficulties setting up my cellular data on apple watch. I go to the Watch app on my iPhone, click cellular set up, and type in the user id and password. Then it said loading this may take 30 seconds but then it just takes me to a blank page. What do I do?

DO NOT answer: smartphones do not support UPnP cuz Verizon network support that. 

I wanted to watch HBO with my provider AT&T, but I forgot I changed my password. Now I cannot log in on my device anymore for the HBO account because it says "too many failed attempts". Please I just want to watch Euphoria and I already changed the password after it told me "too many failed atte

MY LINE WAS DUE FOR AN UPGRADE. I CHOSE THE GREEN STYLUS AND AFTER A FEW DAYS, IT STOPPED WORKING. I CONTACTED AT&T AND THEY SENT ME A RETURN LABEL. I TOOK THE PACKAGE TO MY LOCAL POST OFFICE ON 11/29/2021. I CONTACTED AT&T FOR A NEW DEVICE NOT KNOWING AT THIS TIME THAT THEY STILL HAD NOT RE

I have requested a device unlock request on the AT&T portal and I messed the request by not confirming my unlock request and now the request is stuck on "pending". It is already 34 days since then, the request is still "pending" and I am tired of putting requests on forums. @Constructive 

I stopped receiving group texts 3 days ago now. In cases where the group texts are not coming in it's clearly because of a mix of android and iOS phones. Things I've tried:restarting the phone - mostly useless, occasionally may grab a couple of texts from the multiple groups I'm inchanging the setti

I keep getting Text messages from random numbers and email addresses. I just got one from: 1 (410) 100-006 Email: [email scrubbed] I keep blocking these messages but they still keep coming. I did that att mobile protection and security feature that is free but now I seem to be getting more! I starte

Hi, I have AT&T uverse Tv and internet at highest available speed of like 45 mb and need to extend the range of the wifi. The att modem/router is Pace model # 5268AC and my apple router model # is A1521.  Whats best way to extend the wifi range using the Extreme - can I wirelessly connect both route

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve