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Has anyone had problems with a return like this?

My husband bought an IPad back in May 2020 and it is now Oct. 21st. He had the IPad for a week and returned it. For the past five months I have been dealing with this return and it is still not resolved. AT&T have proof of the return. He bought it form Best Buy, a large electronics store, and th

Questions

 • Apple

20

1

0

Open Nat Type On Phone Hotspot on pc on iphone

DO NOT answer: smartphones do not support UPnP cuz Verizon network support that. 

Questions

 • Data & Messaging Features, Internet Tethering

96

1

Apple Watch LTE cost

I want to purchase a S4 Apple Watch for both my mother and father, and they both use AT&T. Will it cost extra on their plan to have an Apple Watch added?

Questions

 • Apple

38

2

0

How do you get in contact with a Regional Manager?

How do you find out the regional manager information to address extremely poor customer service from both the employee and management at a store location; 1971 W. Redlands Bl STE A, Redlands, CA 92373. Just purchased the new iPhone Mini on launch day through Apple. Per the trade-in instructions I

Questions

 • Phone & Device Upgrades

29

0

0

#lies and #manipulation

#ATT told us that if we move our service to them, we will get the following. A 25% teacher discount, an auto pay discount, a trade-in discount of iPhone X, a tired offer discount on each added line. (4 additional lines we gave them).  The email was clear $180 per month.  They didn’t tell

Questions

 • Wireless Billing

52

7

0

iPhone mini delivered to someone else

What am I to do about an iPhone 12 mini that was supposedly delivered today but I didn't receive? I live in an apartment and it says it was left at my door but I've been here all day and it wasn't delivered. I contacted UPS and they said they contacted my local facility and someone would be in touch

Questions

 • Apple

15

1

0

Very odd iPhone 6 Plus shipping confusion

I ordered a 6 Plus (128, gold) on 11/26 and was given a window of 12/29-1/7 for shipping. A few days ago I received an email from AT&T saying "We appreciate your purchase of the iPhone 6 Plus. Because the color and memory size of the iPhone 6 Plus you purchased is very popular, we have not received

Questions

 • Apple

870

4

0

0

Wi-Fi Calling in Rural Area

I work in a mining town without cell service, but for some reason I often do not receive text messages and calls while on wi-fi calling. I've tried putting it in airplane mode and sometimes I still don't get incoming messages and calls. I've tried turning wifi calling off and on again, and sometimes

Questions

 • Data & Messaging Features, Internet Tethering

28

6

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

27

1

0

Enable WIFI calling on Iphone 12

I have an Iphone 12 with the Unlimited & More premium plan. I have tried multiple times to turn on my WIFI calling but it says to contact AT&T.  I have had this plan for years and with older phones & never have had an issue. Please help!!!

Questions

 • Apple

12

1

0

I requested a device unlock on 23rd was told 2 business days

I requested a device unlock on 23rd was told 2 business days. When I check the status it still says "In Progress".  Who can I contact to have reviewed and completed?

Questions

 • Apple

8

1

0

Unlock my old device from India

I know the IMEI number of my old device which I want to unlock immediately. I have international day plan on my new device. How can I can unlock my old device ? Please help urgently.

Questions

 • Apple

12

2

0

Smart watch order debacle

I am livid. I purchased 2 Apple watches on Saturday using the bogo deal in installments.  I found out that one was backordered so I contacted customer service and he advised me to cancel the one watch and he would reorder a different one .  Once they attempted to reorder it errored that b

Questions

 • Wireless Account

15

1

0

Insurance on the wrong phone

I bought Iphone XS Max(buy one) and Iphone XR(get one) from BOGO promotion by adding new line(now suspended phone). But old line (not the new one we added) is using the Iphone XR, the get one phone. And I just noticed new line is getting the insurance not the old line that is using iphone XR. And ge

Questions

 • Account Features

28

1

0

Extend wifi using Apple Extreme

Hi, I have AT&T uverse Tv and internet at highest available speed of like 45 mb and need to extend the range of the wifi. The att modem/router is Pace model # 5268AC and my apple router model # is A1521.  Whats best way to extend the wifi range using the Extreme - can I wirelessly connect both route

Questions

 • AT&T Internet Installation

1K

1

0

0

Retuned NEW iPhone using USPS label came along with it (is the label intended for sending trade-in device?)

Hi Everyone...I upgraded my phone through trade-in offer and received the NEW iPhone 12 Pro along with a USPS label. As I didn't like the NEW iPhone 12 Pro, I returned it using the label came along with it. I am wondering if the label that came along with the new device is for returning the NEW iPh

Questions

 • Phone & Device Upgrades

55

2

0

LIED AND REFUSED TO HONOR THEIR AGREEMENT!

I called AT&T on November 2, 2020 asking about an upgrade. My last phone was almost 3 years old and I paid it out right. I explained to the customer service rep that I was relocating to London, England in January 2021 and I wanted to be able to pay the phone off. She mentioned the 30 month

Questions

 • Wireless Billing

35

5

0

Unlocking a Phone

I just recently got an iPhone XR from one of my friends and he lost the original purchase receipt. I paid in cash and do not have any physical evidence of the purchase. The phone is also locked under another carrier. Is it possible for me to get it unlocked?

Questions

 • Apple

31

3

0

unlock my iphone

Request Date/Time 07-05-2020 18:52:12 PM Request number (Edited to remove personal information)still  Current Status IN-PROGRESS

Questions

 • Apple

20

2

0

Ordered iPhone 12 Pro, waiting on Pending Port Approval

Hello, I ordered an iPhone 12 Pro on 10/21 and it's still stuck on "Pending Port Approval" with a Delivery by date of "November 19, 2020-November 27, 2020". Is my phone still going to ship on those dates? Is there anything that I need to do regarding the port approval? Thanks.

Questions

 • Wireless Account

68

1

0

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