I have a business account and I'm trying to use the upgrade function through online because it's much cheaper. For whatever reason I can't get the same pricing in-store even though it doesn't say only online. I continue to get "We couldn't complete your order because of a technical glitch." And now

I currently have a PACE 5268AC gatewayHowever, due to the current working environment, I need to set up a VPN - which I cannot do with this modemHow can I swap this gateway out with the latest ATT gateway (BGW210)?

I have been with AT&T for months and recently plan to buy a new iPhone from AT&T via the upgrade program. On this page https://www.att.com/deviceunlock/ it is said that "The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final pa

Hello I just want to know When will my S21 Ultra get the One UI 5.1 Update? Its March 2023 now!!!!!!! Still waiting for the update.How can I update it to the latest firmware manually? If its available?

Both of my trade in devices were stolen by ATT replaced with flip phones on trade in. Att has been running me in circles for months now. They didn’t even tell me they marked as recycled. Now I keep getting transferred and told I can not be helped. So two 1,000 credits. People stop using att trade in

I'm on a family unlimited plan with a few lines available for an upgrade. is it possible to keep my number and get a new phone, at the same time add a new phone number to my existing phone?

Hello. I am paying for a 25mbps internet package but the speed never goes over 11mbps. This doesn't make sense to me. My son's computer is wired and everytime he checks the speed it always says 11mbps. Any idea why this is? Thanks, Tanda

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Received quote for cost reduction to all of our services during chat request to upgrade all of the services. Cost savings never materialized on bill and services were not provided. Unable to contact same chat person. Told that I couldn't email chat log and to take it to local ATT store. Roanoke ATT

I have a regular monthly prepaid plan. As i am satisfied with the coverage at my house, I'd like to prepay for 3 months. paygonline.com does not seem to offer this. How can I do this?

I had a paid off iPhone 11. I was to get $800 credit when I bought a iPhone 14. In November 2022, I got the 14 and was to sent in the 11. I kept being told a box was being sent to me, I waited -nothing. Called again, was told same thing and they extended my return date. Still no box the 3 rd time an

I'm so tired of awful internet service through AT&T. We've been customers for nearly 20 years in our location and the best speeds we can get is 18mbps down and less than 1mbps up. We've literally BEGGED for better service and said we'd be willing to pay for equipment. Literally no one we call un

AT&T customer service has lied to me about the cost of my internet plan.​-AT&T Uverse11/24/2019:Originally, I was checking to see if I still had a contract with AT&T. I wanted to see if I would owe a termination fee before deciding to switch to a different internet provider. My internet

I’ve been dealing with identity theft, dos attacks and network attacks. Not only do the dos ICMP requests originate from their one (and only) dns server and as someone who has a degree in CS I decided to test the network on my own. In my little at home pen test I found not only is the DNS server ext

what happens if i pause my automatic payment, how long can i wait to make my next payment? will they charge me for pausing my auto pay?unlimited elite is the same pricing as unlimited extra, is this temporary price change? will the price go back up later in the future?

Yo team well i bought an iPhone 7+ From blackmarket here in Algiers it works all fine but my friend advised me to not update it which led into not having any notifications from all apps  asking help from u glory people. thanks. 

My ATT supplied router is very old and is unreliable. I would like a replacement free of charge.

my upgrade credit has not posted to my account at all it's been 4 to 5 months and i was told that it would only take 2 billing cycles and it would be credited to my account why hasn't it been credited to my account and why is att trying to rip people off when they say that people will get there upgr

I placed an order for an upgrade cell phone and it was shipped on 11/30 but has been stuck in Memphis since 12/5/2020 with FED EX and all that it says is Shipment Exception. need to get this by Christmas.  What can I do? What does this mean?

Hi, On October 28, 2019, an online agent convinced me to upgrade my iPhone 6s with a $300 Credit deal. He walked me through while I placed the order for an iPhone 11 in real time. The transaction completed successfully.Ever since my iPhone 11 (128G) was activated and the old phone was traded in, I h