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Unable to access phone

After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know

Questions

174

2

0

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Transferring my AT&T number to a new carrier

Am I able to transfer my AT&T phone number to a new carrier if my phone is not paid off but I intend on keeping my AT&T service and just getting a new phone number?

Questions

663

2

0

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Switched SIM card back to new device and not working

Hello I switched my SIM card from my iPhone 12pro max to iPhone X and now when I put the SIM card back on my iPhone 12 it’s not working (cellular network or calling), how do I fix it ?? thank you 

Questions

3.9K

2

0

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Accidentally deleted eSim

iPhone 13 no service at all

Questions

7.9K

5

0

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I am upgrading a very old phone to a new one - do I need a new SIM card?

I am upgrading an iphone 5 and iphone 5c to an iphone 11/SE. Can I use the SIM cards in my 5/5c for the new phones or do I need to get new ones?

Questions

648

2

0

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BGW320 Open port for Synology NAS

How do I open a port to access Synology NAS from outside the home?

Questions

1.8K

12

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Activation for bring your own phone device SIM card

Would like to know how to activate my bring your own phone device SIM card I have a $45 plan

Questions

834

3

0

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Help I’m on someone else’s account and want off

I’m on a family members account from when I was living with them and want my number to be removed from it but they refuse to remove me what do I do?

Questions

1.4K

2

0

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@mms.att.net and @txt.att.net Address Not Found Message

I've tried sending images and plain text messages from email to two different mobile numbers and get the message each time that the [email scrubbed] and @txt.att.net address not found error message. The messages aren't simply delayed, I'm getting the email message that the messages can't be sent

Questions

1.2K

9

0

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Call usage report not showing all of my calls

When I log into my acct to view detailed calls usage, t boy shows a few here and there. The ones it does show IS within the timeframe of which your system updates call and text history.

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1.3K

1

0

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TRADE IN EMAIL ASKING FOR LOCATION IDENTIFIER

I received the email with instructions on printing a label - I get to the "location identifier" what is that please? Or how do I find out what that is? I can’t print the return label without it. 

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2.7K

2

0

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My previous attuid

I previously worked for AT&T corporate and Cellular World and authorized dealer. They are unable to process my ATTUID. What is the issue? From my understanding, once you are assigned an ATTUID, and ever need it again with the company or affiliated companies, you only get one in a life time. How

Questions

615

1

0

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Recent online login activity

Hello, Is there a way to see who recently login to my att.com account online?

Questions

423

5

0

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Switched SIM to old phone and back to newer one, now cell data isn't working.

Yesterday I took my iPhone 8 Plus in for a battery replacement. Since I had to leave my phone and pick it up later, I took my SIM card out and put it in my old iPhone 5s. When I did this, I got a notification on the 5s saying "our network is being upgraded and the cell phone you tried to activate wi

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1.8K

5

0

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Closed

Technical support/dispatch fee

I was charged $99 for a dispatch fee for a WiFi box switch due to bad equipment.cs rep that made the appointment assured me that I would not be charged any fee. Now I have to pay for a service fee because instead of me waiting on a box I requested someone come out ASAP because if I don’t have intern

Questions

3.4K

4

0

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Need to unlock att prepaid w/qlink sim card

My friend bought a Att prepaid phone (and wants to put her qlink sim card (free government program) in phone but the phone says it needs to be unlocked first. Then need network unlocked. Need help please. Have called over 10 times and can't get this unlocked.

Questions

1.5K

14

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What is wrong with Smart Home Manager?

I have fixed home wireless. Whenever I sign into Smart Home Manager it says, "Your Wi-Fi network is offline." My Wi-Fi is not offline. It is working fine. I've already unplugged everything and none of that works. This happened back in January and the way it got resolved was me reviewing the app. Not

Questions

4.6K

4

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Trade in question

I have an iPhone 12 Pro Max.  I am eligible for a trade in but my back glass is cracked. I was wondering how much my phone can be traded in for. I know it wouldn’t be the full amount I was just curious of how much I could get for it to go towards a new phone. 

Questions

6.2K

1

0

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Who is eligible for active armour FREE?

Who is eligible for active armour FREE?

Questions

2K

3

0

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Shipping hasn’t updated for new iPhone

i preordered the iPhone 15 Pro Max on the 15, said it would be delivered the 22nd. It’s the 22nd and it still hasn’t even shipped and it says it’s gonna ship the 21st still??? when will it update??? when will i receive the product??

Questions

5.8K

12

0

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