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Google sites (gmail/drive) slow, crashing

Since switching to ATT fiber (1gig), I have had trouble with google based services. One laptop that utilizes google drive, google office apps and that struggles with slow/intermittent internet speeds (as low as 40-60mb/s). I have worked with ATT support several times, we reset the router, connection

Questions

210

3

0

Paying for 18Mbps and only getting 10.7Mbps

I called AT&T support today and found out that technically, I should expect only 60%-100% of 18Mbps. What? So what if I only paid 60% of the U-verse bill? AT&T would be OK with that? Because I live just over 6,700 feet from the DSLAM device there is some degradation expected using coppe

Questions

545

1

0

Fiber wifi problem

Hi I just want to make sure before I do anything, because everyone's situations are different. So I had read few forums about having different router, because ATT BGW210 would NOT cover a thing for my devices.  I recently moved and my previous owner of the house had set the fiber at baseme

Questions

584

1

0

Wi-Fi Speed Test

I have a Pace 3801HGV Gateway located upstairs with 24 Mbps internet speed plan. The maximum Wi-Fi speed test next to box with everything else turned off is 14.9 Mbps and down stairs the speed drops significantly too around 10 Mbps.  Is this the best speed possible for the Pace 3801 and DSL li

Questions

193

8

0

ATT Wireless Internet - good download low to NO upload

I have been getting around 17 mbps download speeds but i am getting 0 to .02 upload speeds.... this is an issue since i work from home and need to get into my work network drives and save files.  Any ideas?

Questions

346

15

0

Slow speeds on new AT&T Fiber

I had AT&T Fiber installed last week and have been having slow speeds. I'm using a Linksys EA9300 in DMZ Plus mode behind the RG (Pace 5268AC) and turned off IPV6 on the Gateway. On a 5GHZ network from the Linksys, I am only getting around 75-80 Mbps. If I connect to the AT&T Wifi on 5GHZ, I get 300

Questions

20.4K

19

0

0

Ubiquiti AmpliFi HD Router, AT&T BGW320-505 Fiber modem slow WiFi & slow gaming speeds

I’m using my original AmpliFi HD router & network setup after recent AT&T Gigabit fiber install. I’ve already turned off both the 5ghz & 2.5ghz radios on my BGW320-505 Fiber modem so there’s no clash or crosstalk & set it up for passthrough with the help of a few forum posts/YouTube

Questions

1.1K

18

0

My internet isn’t working well and all calls are dropping

My internet isn’t working per the ATT Device Help app. I’ve turned off Wi-Fi and reset router already but my phone is also dropping almost every call I get. I don’t know what to do. It didn’t give me problems until I moved a week ago and it’s in the middle of the city. Troubleshooting says no outa

Questions

55

4

0

Slow Wireless

Today AT&T installed AT&T 1000 fiber. It works, sort of.  Out AT&T 75 router was not replaced with a new fiber router.  Instead, an interface box was used.  I've done some speed tests using the official AT&T speed test.  Believe me, this new 3.8$K Acer supercompu

Questions

167

15

0

Very Slow Data Roaming Speed

My data roaming speed has been abnormally slow for about 2 weeks now, after getting back from Hawaii when I did use up all of my high speed data. However, My plan renewed two weeks ago, and now when I check I still have 5.5G remaining. my Zip code is 10019, but I am sure it cant be caused by disrupt

Questions

651

1

RAZR+ (2023) Performance Issues

Picked up the latest RAZR+, but have been having some issues. The phone is mostly great, snappy and responsive when navigating through the launcher or settings.  However apps will regularly run poorly with excessive delays in the app itself.  For example, navigating channels or workspa

Questions

492

7

0

Aggressive bend in fiber line

So I went to install the panel that the tech had to remove in my closet to get to connect the fiber and ethernet cable to the converter. While I was there I noticed that the fiber line is not only aggressively bent in two places, but there is a slice through the insulation of the fiber optic line. I

Questions

432

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

74

4

Frequent and random packet loss on Ethernet & WiFI - ATT Fiber

My internet randomly freezes for 1-2 seconds all throughout the day, no matter what I am doing, whether I am awake or asleep, on all devices, on both Ethernet and WiFi, every single day. The issue started sometime in May, and before that, I've never had issues since buying the service in July of 202

Questions

670

5

0

Connectivity problems since fiberoptic installation

Recently AT&T upgraded my Mom's internet and installed fiberoptic cable. Her internet was fine before but AT&T said they would no longer support her system if she didn't make this change. (I confirmed with AT&T that this was really a thing and not an excuse to get into her home). Well, e

Questions

146

1

0

International Day pass Slow speed Japan

I am using the international day pass traveling to Japan and I keep getting very intermittent service. It keeps down grading to 3G. I had to turn off 5G and that seemed to have a more frequent LTE connection. At times it will just drop to No Service and not connect I will turn on and off Cellular mu

Questions

1.2K

3

0

Austin TX Cell Service Problems Dec 2020

My service is usually very good here in Austin, excluding new construction at The Domain which seems to have bad service across the board for most providers. This last week service has been extremely spotty. It started Late November and hasn't improved. My calls cut out and I cant even play Spotify

Questions

243

1

0

VPN or Passthrough information to add to this att modem router

I need a detailed description on how i can install a VPN or how to set up passthrough on our ATT device BDW210-700. Also we got this in 2019 can we get a new router modem whatever this is because our internet has become super slow. we want a modem router that can hold a vpn we do not want anyone kn

Questions

1.5K

2

0

Slow internet no matter what I choose

Recently, I had at&t home internet package that suffered horribly. Paid over $90 a month for a speed of 5 mbps. After contacting support they mentioned trying All-Fi with a speed of 140 mbps at around $60 a month. So I signed up. When we first turned on the device, it ran at about 125 mbps. Afte

Questions

191

7

0

Mobile Share Advantage

Hey all, I posted about this a while ago but was wondering about an update?  I have the 3GB Mobile Share Advantage Plan and I have hit the cap.  However, I have not been throttled.  I am NOT complaining, as full speed is great!  I was just wondering if there was a date set to when AT&T will actually

Questions

503

2

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