I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

I have tried everything from changing my DNS to getting a new router. AT&T advertises 35 Mb/s wireless internet for the plan I have, yet, the fastest download speed I have ever ACTUALLY gotten was ~3.0 Mb/s. I do not know if there is a way to prioritize devices over another, but I game on this devic

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Is there a reason, aside from the rich people are, is getting fiber put in though the area is not very populated. On one side of the street you have a gated community and on the other side of the street is, not much of anything. Whereas several people in my community have been stuck with glitchy int

ActiveArmor has labeled a website that I use constantly for Phishing. So I need to remove it. The videos send you to the app. The app is supposed to give you notifications so you can override. Mine didn’t . Then that you go to Profile and there you can authorize websites and more. Mine does not do a

I switched to AT&T Fiber back in September 2022. My main reason for switching to AT&T Fiber is to be able to play only gaming well (with higher speed and lower latency), especially for my current favorite game, Brawlhalla. I play this game on PS4 connected through Ethernet to BGW-320. I conf

To be clear: I am not an AT&T customer.  And based on my experience. I doubt I will change over even though I was looking forward to fiber optic speeds.  An AT&T contractor laid fiber optic cable in our neighborhood.     For past 2 months I have tried to get so

Hey there,I upgraded to 1gbps internet a few weeks ago and have had similar speeds as my previous plan (15 - 17mbps with previous plan -> 20 - 23mbps with Internet 1000). This is on a wired connection, with a network adapter that can handle 1gbps speeds, and no heavy-bandwidth programs running in th

This is beyond ridiculous to have a major outage on during the holidays.. My area has experienced an AT&T Fiber Internet outage since yesterday with no estimated time of restoration. AT&T Fiber can not handle peak seasons such as major holidays with a large number of people on the network. W

I have been trying to get Fiber installed in my townhome for about 15 months now. It has been a long, frustrating, and exhausting experience and I find myself today looking at other providers to cancel the last of my AT&T services.We live in a townhome and there are 7 units in our building. It is on

When will i get att fiber in my area, my neighbors down right by us have it but it says its still not available at my location online which is odd to me because if my neighbor has it, it should extend to my area as well.

So I'm not a complainer. I have been genuinely happy with At&T U-Verse and Internet and have been a customer overall for going on 20+ years. I currently have their 1000 mbps package and when testing the speed on the gateway, it does indeed show 989 mbps. But like most of you, I work through WiFi. I

I recently signed up for 1gig fiber and have disabled the wireless on the AT&T modem/router, and am using my own Linksys ac5400 router. I setup passthrough on the BGW210-700 modem/router for the Linksys router, and set the Linksys router up as a bridge. I am getting 800/800 when connected via LAN on

Started seeing these issues 2 weeks ago. Many symptoms. Poor response of dns, my BOVPN service going up and down, my voip service lots of jitter, very slow upload speeds .. 900 mbps on download .. the upload is 15 mbps .. so like Started logging Pings .. have the data in raw and graphed on timeline

I have AT@T Fiber, I got provided with a BWG-210 Modem/Router with Wireless, but many of my equipment cannot see each other in the network, for example My 4k 65' Vizio that is connected to the wireless is not reachable from my iPhone 11 Pro, when I try to use the VizioCast application or cast from a

All of my device have been experiencing slow speeds today. I have 1 gig fiber. I ran the speed test through my gateways diagnostic tab, results as follows: Upload: 903 mbps          ping: 2905 ms Download: 112 mbps      ping: 5345 ms I have restarted my ga

I need some detailed help. I'm on my 2nd BGW210-700 and not only did it not help, I think the page loads got slower. Reading how to fix - seems like I need to bypass this piece of junk. Would  Google Nest Wifi system do that? I have a bunch of dead zones, so was planning to probably get it anyway, b

We live in an area of Leander Texas that has copper to our homes only.  There are new build homes going in across the street and Spectrum is putting in fiber to those new homes.  We want fiber too and ATT fiber service, at that!  How does my community go about getting our voices heard and getting th

I've had crazy high ping times that have made videoconferencing (and gaming) a nightmare. Ping tests bounce from 100-250+, with frequent timeouts. Haven't been able to get any help from tech support after long wait times, either. Same for the rest of my apartment complex — we're all ready to

My Roku 4 is direct wired to an ethernet port on the BGW320-505. The Roku reports a download speed of 91 Mbps with very minimal bandwidth usage from other devices. Would love some tips to get this speed up to a point where I can stream live TV at full available definition.